可以免费取消我在大不列颠斯卡伯勒大酒店的预订并获得全额退款吗？

是的，大不列颠斯卡伯勒大酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

大不列颠斯卡伯勒大酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住，总共可携带 1 只宠物。需要支付每只宠物每次入住 GBP 10 的宠物费。服务类动物免费。

大不列颠斯卡伯勒大酒店是否有停车场？

很抱歉，没有，但是周边有折扣停车场。

何时可在大不列颠斯卡伯勒大酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。提前入住需要支付 GBP 10 的费用（视供应情况而定）。退房时间为 10:00。延迟退房需要支付 GBP 10 的费用（视客房供应情况而定）。

大不列颠斯卡伯勒大酒店是否有内部娱乐场？

不，该酒店不设赌场，但歌剧院赌场 (6-min walk)和麦加宾果 (6-min walk)都在附近。

在大不列颠斯卡伯勒大酒店及其附近有什么游览观光项目？

玩乐活动包括自行车租赁、徒步活动和帆船运动，您可以畅享其中，还可以在附近的高尔夫球场打一场球。附近的其他娱乐活动包括赌场。您可享用2 间酒吧和附近的室内游泳池使用服务等服务设施。

大不列颠斯卡伯勒大酒店店内或附近是否有餐厅？

是的，有 2 家店内餐厅。

大不列颠斯卡伯勒大酒店周边区域环境如何？

大不列颠斯卡伯勒大酒店邻近斯卡布罗市中心的南湾海滩，仅需 8 分钟步行可至斯卡布罗站，7 分钟步行可至斯卡伯勒水疗活动中心。旅客们认为该酒店所在地点不错。

斯卡伯勒大不列颠斯卡伯勒大酒店住宿优惠| Hotels.com 好订网

Q: 大不列颠斯卡伯勒大酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住，总共可携带 1 只宠物。需要支付 每只宠物每次入住 GBP 10 的宠物费。服务类动物免费。

Q: 大不列颠斯卡伯勒大酒店是否有停车场？

很抱歉，没有，但是周边有折扣停车场。

Q: 大不列颠斯卡伯勒大酒店店内或附近是否有餐厅？

是的，有 2 家店内餐厅。

10/10 绝佳

2026 年 1 月 4 日

I've stayed in many of the Britannias around the UK. IF you can get a room relatively cheaply and don't expect too much, you can have an excellent stay. At The Grand you get an unbelievably beautiful buil

Ashley，3 晚行程

Hotels.com真实住客点评

8/10 很好

2026 年 1 月 2 日

No where to park. Even multi storey car park full. Couldn’t unload properly, no spaces. No towels in the room. The room had receipts on the floor from two days ago, it hadn’t been cleaned very well. The toilets down stairs were awful, smelly n cold. The staff are very friendly. Entertainment was very good. Good location. Was ok for the price .

Nicola，2 晚行程

Hotels.com真实住客点评

8/10 很好

2026 年 1 月 2 日

No have clean room, pillow strong , smaller bed. But the hotel is so beautiful 😍. Beautiful view

Daniela，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2026 年 1 月 2 日

Am amazing building… kept in excellent order… A bit ‘threadbare ‘ in places… as would be expected… Excellent value for money… all considered…

Brian，1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2026 年 1 月 1 日

We paid for a premium room, the one we got was very dated, run down, and not cleaned to a good standard at all. (Hairs in and on the bed and in and on the bathtuv) An opened coffee pod left on the side with the unused ones and an out of date apple crumble in the fridge! The room was also freezing cold but this was resolved by turning the radiator valve to fully on. We were very frustrated, especially after the images show the premium rooms have been updated, when we questioned this, we were told rooms are all different and "quirky" and room allocation was first come first served even though, we did online check in days earlier. The door lock... Here's a fun one, the doors are using a really old latching lock which, due to how much the door could move when closed, could be opened using the do not disturb door handle cards from the outside. It was not possible to deadlock the door from the inside or double lock it when leaving. We paid extra for a new year's eve 3 course carvery meal and entertainment, we were served a very low quality buffet (slushy meatballs, chicken thighs, frozen battered fish slabs and a miserable salad bar) no drinks served with the meal. We decided, enough was enough due to multiple failings and false advertisements and demanded a full refund. We are still waiting for the refund but it's only been a day. I would not recommend this hotel. yes, it's a beautiful building but, it's clear that the management company are operating on a shoe string budget.

Jessica，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 31 日

The rooms are clean and basic. We do not use the facilities or eat or drink there

Gill，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 29 日

Parking always easy. Breakfast let down this time, quantity not very good, rubber eggs, sausages appalling. Bread very stale.

Paul，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 21 日

Beautiful clean room. Friendly, helpful staff , they always are. Always nice to visit this old gem, was beautifully decorated for the festive season

Maria，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 14 日

Linda，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 6 日

We overlooked the car park better than one of our visits and we could see nothing but a dirty flat roof ! The onky negative was the room 338 was not displayed clearly when we got out of the lift , we had to look for it !

Barbara，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 30 日

Absolutely spot on for the miney paid and couldnt grumble at all really. Hotel could do with a luck of paint and windows cleaning, but apart from that cant say a bad word

DANIEL，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 20 日

The room was clean, and tidy. It was basic and comfortable for the price paid. Great customer service from the team at the hotel and the hotel was decorated for Christmas and looked great

Paul，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 16 日

Martin，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 15 日

Room not large, but handy for business venue, and walkable from station.

S，2 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 14 日

it was fantastic for the money all was clean and good this is a good hotel i will come back again and again thank you for my stay

Dirk，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 9 日

The bath jacquzzi bath didnt work, and there is no pool.

Robert，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 8 日

Better than I was expecting. Don't get me wrong the rooms are tired and needs redecorating but I slept so well! It's very basic so don't go in expecting anything fancy but for the price it's great. plus the location is fantastic.

Rachel，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 7 日

Unrestricted views of the beach. Breakfast poor little choice.

Albinas，3 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 11 月 5 日

We had two rooms - in one the hot tap was full on fast-running all night, steamy windows! The second had a very hot radiator that couldn't be turned down or off. The energy bills must be enormous - I had to sleep on top of the bed (windows don't open). The bar was also too small and had a huge queue. And they overcharged me

John，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 5 日

Better than I'd expected from the reviews! Room was clean and comfortable. TV didn't work and there were some water stains and other cosmetic issues, but nothing that impacted on the stay.

Millie，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 2 日

Having an initial issue with our allocated room on arrival we were quickly moved to another without any fuss. All the staff were lovely and although there are some areas inside and outside the hotel in need of renovating/updating it did not bother us on a whole. But...Our major problem were the lifts, they were either out of order or took as long as almost 30mins for my partner to get in. We were on 5th floor and due to him having a history of heart attacks and COPD using the stairs was a definite no for him. One area that would benefit massively from updating

Tracy，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 2 日

Room was unbearably hot—only a fan in the wardrobe. Shower over bath was broken, so bath only. Loud pub noise disrupted sleep. Fire alarm at 11:30 PM due to faulty sensor (per manager). Worst hotel room I’ve ever stayed in. No way to contact directly to complain and contact form not working.

Adrian，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 1 日

The room was so poor we had to leave. And did not even stay the night. When walking into bathroom felt like we might fall through. The walls were covered in stains and who knows what. The beds were shabby matress covers were scratched. What appears to be a pet friendly hotel is that when they find out you have a pet they move you to these rooms. When handing key back got no offer of a refund. Also another couple with a pet also did same as us.

Steve，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 29 日

Anna，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 29 日

I booked this hotel as it came up when I searched for hotels with pools in Scarborough. However this hotel does not have a pool much to our dismay… when we asked we were told we could walk up the road to their sister hotel and pay a surcharge to use their pool!! This was so disappointing as when I book a hotel with a pool it because I would like it to be in the same building, to use at my leisure and with no extra charges! So I had 2 very disappointed children. The location was excellent however, right on the beach front with a path straight down from the hotel. The staff were all friendly and welcoming. The room was warm and comfortable and we were lucky enough to have an amazing sea view room! The breakfast was average and slightly disappointing for such a grand hotel. The cold selection very limited and the cooked breakfast was very bland and tasteless. Finally I booked a family room which was advertised on Hotels.com as having 4 beds but when we arrived there were only 3 plus a very small sofa which luckily my 7 year managed to squeeze on for the night! Overall a pleasant but disappointing stay.

Jenni，1 晚家庭旅行

Hotels.com真实住客点评

大不列颠斯卡伯勒大酒店

Britannia Grand Hotel Scarborough

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