The location is great and we were very excited upon arrival. We were greeted by friendly staff and the hotel looked seemed very nice. But at bedtime, we were quite disappointed as there was no hot water, luke warm at best, way too cold to shower in comfortably. The beds were quite hard. Worst of all - any time anyone else in the building used any kind of water in their rooms, it sounded like the Jacobite steam train inside our room, and not in the fun way. (Water gurgling and howling inside the pipes). This lasted well into the night and made it quite hard to sleep, and woke us up in the morning. (We are not particularly light sleepers). We stayed in the “Windsor suite” part of the hotel, so we don’t know if guests staying in the main building had the same experience.