In the heart of Richmond, Home2 Suites by Hilton Richmond Short Pump offers a warm welcome with a free breakfast buffet, gym, and business center. Unwind in the indoor pool or grab a snack from the bar/deli. With free WiFi and express check-in/out options available to you.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
Connecting rooms available
Non-smoking
Pet friendly
Main amenities (11)
Daily housekeeping
Indoor pool
Fitness center
Self parking
Business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Snack bar/deli
Picnic area
Feel at home (6)
Rollaway/extra beds available (surcharge)
Kitchenette
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
The current price is CNY1,073
CNY1,073
CNY1,248 total
includes taxes & fees
Sep 1 - Sep 2
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Studio, 2 Queen Beds, Accessible (Hearing)
Studio, 2 Queen Beds, Accessible (Hearing)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 6
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible, Bathtub
Suite, 1 King Bed, Accessible, Bathtub
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
46 sq m
1 bedroom
Sleeps 4
1 King Bed
View all photos for Suite, 1 Bedroom, Non Smoking
Suite, 1 Bedroom, Non Smoking
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
46 sq m
1 bedroom
Sleeps 4
1 King Bed
View all photos for Studio Suite, 1 King Bed, Non Smoking
Studio Suite, 1 King Bed, Non Smoking
9.69.6 out of 10
Exceptional
40 reviews
(40 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 4
1 King Bed
View all photos for Studio, 1 King Bed, Accessible, Bathtub
Studio, 1 King Bed, Accessible, Bathtub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 4
1 King Bed
View all photos for Studio, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Non Smoking
9.49.4 out of 10
Exceptional
41 reviews
(41 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 6
2 Queen Beds
View all photos for Studio, 2 Queen Beds, Accessible, Bathtub
Studio, 2 Queen Beds, Accessible, Bathtub
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 6
2 Queen Beds
View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)
Studio, 1 King Bed, Accessible (Roll-In Shower)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 4
1 King Bed
View all photos for Studio, 1 King Bed, Accessible (Hearing)
Studio, 1 King Bed, Accessible (Hearing)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
30 sq m
Sleeps 4
1 King Bed
View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)
Henrico Doctors' Hospital - 10 min drive - 12.3 km
University of Richmond - 14 min drive - 15.3 km
Virginia Commonwealth University - 18 min drive - 24.3 km
Getting around
Richmond Intl. Airport (RIC) - 30 min drive
Richmond Main Street Station - 19 min drive
Richmond Staples Mill Road Station - 20 min drive
Ashland Station - 23 min drive
Restaurants
Starbucks - 8 min walk
Chick-fil-A - 6 min walk
Casa del Barco - Short Pump Town Center - 6 min walk
Firebirds Wood Fired Grill - 8 min walk
Panera Bread - 16 min walk
About this property
Home2 Suites by Hilton Richmond Short Pump
When you stay at Home2 Suites by Hilton Richmond Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Fellow travelers say good things about the helpful staff and nearby shopping.
Languages
English
At a glance
DONE
Hotel size
254 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 76 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (USD 10.00 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Onsite parking limited (max 1 space per unit)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Picnic area
Fitness center
An indoor pool
Mediterranean architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
65-inch LCD TV
Premium satellite channels
First-run movies
Streaming services
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Queen sofa bed
Premium bedding
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Parking
Uncovered self parking costs USD 10.00 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond
Frequently asked questions
Does Home2 Suites by Hilton Richmond Short Pump offer free cancellation for a full refund?
Yes, Home2 Suites by Hilton Richmond Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Home2 Suites by Hilton Richmond Short Pump?
Yes, there's an indoor pool.
Are pets allowed at Home2 Suites by Hilton Richmond Short Pump?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 76 lbs per pet. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Home2 Suites by Hilton Richmond Short Pump?
Yes. Self parking costs USD 10.00 per day. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Home2 Suites by Hilton Richmond Short Pump?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Home2 Suites by Hilton Richmond Short Pump and nearby?
Home2 Suites by Hilton Richmond Short Pump has an indoor pool and a fitness center, as well as a picnic area.
Does Home2 Suites by Hilton Richmond Short Pump have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Home2 Suites by Hilton Richmond Short Pump like?
Home2 Suites by Hilton Richmond Short Pump is in Short Pump, a short 8-minute walk from Short Pump Town Center.
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Home2 Suites by Hilton Richmond Short Pump Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Family friendly
Kitchen
Restaurant
Spacious room
Shower
What guests liked
Breakfast was a highlight with a generous range of options, including hot and classic Southern-style dishes. (24 reviews)
The property is close to many restaurants and offers a convenient breakfast with various options. (7 reviews)
The pool was fun, clean, and a great place for kids to spend their time. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 3, 2025
Great location for shopping & restaurants.
Bert
Bert, 1-night trip
10/10 Excellent
Aug 3, 2025
Great place to stay! Clean, beds were very comfortable!!! Would definitely stay there again!
Teresa
Teresa, 2-night trip
10/10 Excellent
Jul 3, 2025
Great hotel and location.
lucia
lucia, 1-night trip
10/10 Excellent
Aug 5, 2025
This is our third time staying here and we will definitely be back. It is so close to the amazing short pump outlet mall. The staff are so friendly and helpful.
Frank
Frank, 3-night trip
10/10 Excellent
Jul 20, 2025
breakfast included, pool and gym facilities abd bed was very comfortable
Tekiah
Tekiah, 1-night trip
10/10 Excellent
Aug 5, 2025
After checking out of a hotel due to cleanliness this hotel was great! The staff was super helpful the facility was great and clean!
Marcus
Marcus, 2-night trip
10/10 Excellent
Jun 16, 2025
Overall great stay
Shaunda
Shaunda, 1-night trip
10/10 Excellent
Jul 19, 2025
Excellently kept with great staff. Thank you!
DeAndra
DeAndra, 1-night trip
10/10 Excellent
Jul 17, 2025
Loved staying in the Short Pump area. This hotel is convenient to so many restaurants and shops. The room was clean and spacious and the breakfast features a different type of breakfast sandwich every day. My husband couldn’t wait to go down and have breakfast every morning.
Connie
Connie, 5-night trip
10/10 Excellent
Apr 22, 2025
Love our stay, staff was very friendly, location was perfect.
Flavia
Flavia, 2-night trip
10/10 Excellent
Jul 22, 2025
Good service
Daniel
Daniel, 1-night trip
10/10 Excellent
Jul 21, 2025
Love. Clean. Easy.
Cassandra
Cassandra, 1-night trip
10/10 Excellent
Jul 8, 2025
We would highly recommend staying at the home two suites in short pump. The hotel is beautiful. The staff are very friendly and extremely helpful. The mall which is within walking distance is unbelievable and has almost any store you could think of and amazing restaurants. We love sitting out on the patio and people watched.We will definitely be back.
Frank
Frank, 2-night trip
6/10 Okay
Jul 24, 2025
Hallways hot and humid, room smelled like dog - heads up to those booking you have to pay per night to park. Didn’t interact with desk people but when I checked out no one was there.
stephanie
stephanie, 2-night trip
10/10 Excellent
Jul 14, 2025
I am grateful for the staff at this location. They stood behind their promise to provide and delivery quality service. I was inconvenienced and the staff continued to find resolutions to the situation. Their service was greatly appreciated and alleviated some stress.
Alisha
Alisha, 3-night trip
2/10 Terrible
Aug 2, 2025
Hotel ancillary fees are getting out of control. Now suburban hotels are charging parking fees. Not even Hilton members get ‘free’ parking on uncovered asphalt parking lots. Gone are the good ol’ days of free parking. Soon they will charge us linen fees.
Luiz
Luiz, 1-night trip
10/10 Excellent
May 14, 2025
Very accommodating. Staff was a pleasure to deal with.
Joel
Joel, 1-night trip
10/10 Excellent
Mar 9, 2025
This is an excellent property with large comfortable rooms.
Frank
Frank, 2-night trip
10/10 Excellent
Feb 13, 2025
Very nice property, good breakfast options, nice staff
Susan
Susan, 9-night trip
10/10 Excellent
Apr 17, 2025
We love this place. Very spacious and clean.
Erika
Erika, 1-night trip
10/10 Excellent
Mar 2, 2025
Amazing stay
Front desk staff was amazing, the breakfast was by far the best hotel breakfast i seen in a long time
Johnny
Johnny, 1-night trip
10/10 Excellent
Mar 21, 2025
Great location, very nicely updated, clean
Susan
Susan, 2-night trip
10/10 Excellent
Apr 16, 2025
Great stay with children
This hotel was located near the mall, restaurants, & grocery stores. This is a great hotel to stay at with children. The rooms are big enough to fit 6 people comfortably.