Experience the vibrant energy of Benidorm Centro at Magic Cristal Park, where you can unwind by the rooftop garden or poolside bar. Families love this hotel's playground and arcade, while everyone enjoys in-room WiFi and a choice of two on-site restaurants.
Avenida De Ruzafa, 14, Benidorm, Valencian Community, 03500
What's nearby
Benidorm City Hall - 3 min walk - 0.3 km
Avenida Martinez Alejos - 3 min walk - 0.3 km
Llevant Beach - 5 min walk - 0.5 km
Malpas Beach - 6 min walk - 0.6 km
Balcony of the Mediterranean - 10 min walk - 0.8 km
Getting around
Alicante Intl. Airport (ALC) - 39 min drive
La Vila Joiosa Tram Station - 26 min drive
Benidorm Tram Station - 13 min walk
Restaurants
cafe troyano - 3 min walk
La Mina - 3 min walk
Hakata Ramen - 2 min walk
Casa Xing - 2 min walk
Cheers - 2 min walk
About this property
Magic Cristal Park
Magic Cristal Park puts you within a 10-minute walk of Llevant Beach and features a rooftop terrace and a free kids' club. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A poolside bar, a children's pool, and a snack bar/deli are other highlights. The property is just a short walk to public transportation: Benidorm Tram Station is 13 minutes away.
All inclusive details
All-inclusive room rates at Magic Cristal Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
453 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Playground
What to do
Pool table
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry service
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
An indoor pool
Arcade/game room
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
No plastic water bottles
Water dispenser
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
52-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Mobile key entry
Fees & policies
Refundable deposits
Deposit: EUR 75 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
Children & extra beds
Cribs/infant beds are available for EUR 6 per night
Parking
Self parking costs EUR 15 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
Also known as
Cristal Park
Cristal Park Magic
Magic Cristal
Magic Cristal Park
Magic Cristal Park Benidorm
Magic Cristal Park Hotel
Magic Cristal Park Hotel Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Cristal Park Benidorm
Hotel Magic Cristal Park
Magic Cristal Park Hotel
Magic Cristal Park Benidorm
Magic Cristal Park Hotel Benidorm
Frequently asked questions
Does Magic Cristal Park offer free cancellation for a full refund?
Yes, Magic Cristal Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Magic Cristal Park?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Magic Cristal Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Magic Cristal Park?
Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Magic Cristal Park?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Magic Cristal Park?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (6-min drive) is nearby.
What is there to do at Magic Cristal Park and nearby?
Magic Cristal Park has an indoor pool and an arcade, as well as a garden.
Are there restaurants at or near Magic Cristal Park?
Yes, there are 2 onsite restaurants.
What's the area around Magic Cristal Park like?
Magic Cristal Park is in Benidorm Centro, a short 6-minute walk from Llevant Beach and 7 minutes' walk from Poniente Beach.
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Reviews
Magic Cristal Park Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
7.8
Location
7.2
Staff & service
6.0
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Bar
Lobby
Reviews
Verified
10/10 Exceptional
Feb 13, 2026
Best pillows in Benidorm
Not giant marshmellows
Not Hard lump
Very comfortable and soft
Bernard
Bernard, 5-night trip
Verified
10/10 Exceptional
Feb 8, 2024
Great budget room
Great hotel with friendly staff and fun atmosphere. Popular with older people as its a very comfortable, cozy atmosphere. Me and my mate stayed for 4 days and were very happy with the place. The rooms could use a bit of maintenance but argue for the price.
Danny
Danny, 4-night trip
Verified
6/10 Good
Jun 5, 2024
Reasonable
Hotel was ok we had to change our room at first due to patio door held together with cardboard but second room was fine
Only had breakfast but food was reasonable
Good position for the old town
Brian
Brian, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2024
The property needs updating but it’s a great base for the old town. Staff work very hard and I would recommend
John
John, 4-night trip
Verified
8/10 Very good
Jun 26, 2024
You get what you pay for
Reception staff could be better only 1 fully trained duringbthe day over staff ask her she leaves her customers so double the time to get sorted. If you need tomgo reception dont go 2pm to 6pm folk are checking in, you might miss your holiday its that slow.
The lifts are a nightmare during breakfast, meal times only 4.
Pool area qnd bars are well staffed apart from need a permanent life guard qnd despite adequate signage parents dont no the qge of there toddlers when no under 16s in jacuzzi tub,
The room was clean, maid did a fantastic job every day bed was comfy,
The food was more miss than hit but edible. Just.
Robert
Robert, 5-night trip
Verified
8/10 Very good
Oct 15, 2025
We are back in in a few months so all good
Donna
Donna, 2-night trip
Verified
6/10 Good
Aug 24, 2025
To long a wait for service in bar to small for the amount of customers
Not enough seating outside for the amount of geusts
Simon
Simon, 7-night trip
Verified
4/10 Fair
Jul 2, 2024
When arrived at hotel on Saturday night system was
Caroll
Caroll, 3-night trip
Verified
6/10 Good
Aug 28, 2022
Reception and other members of staff are kind and polite.The restaurant selection is very good.The hotel situated around 6-8min from a beach.The minuses are hotelcorridors are noisy during night ,security didn’t check it and bedding wasn’t changed during 6 days.
Ivan
Ivan, 7-night trip
Verified
2/10 Poor
Jul 25, 2022
This hotel is the worst place I’ve ever stayed. Never ever again.
Tracey
Tracey, 7-night trip
Verified
6/10 Good
Nov 21, 2022
Stay was pleasant but had an unfortunate incident with our room as they hadnt fiven usxwhat we paid for we werent to bothered as it was only 4 nights but then for some reason someone had removed 1 of the beds it was cleared up and we were allocated another room but was a bit of a pain moving
K
K, 4-night trip
Verified
4/10 Fair
May 25, 2025
Worst hotel
Worst hotel i visited.
Food bad and always the same,room service steals if you leave anything valuable.
Reception workers barely speak english and not service minded.
Shower don’t have proper cabin so floor is always full of water after using it.
Rooms very old,pleds are from very hard material and awfull.
Place is old and full of pensionist people.
this is no way 3 stars hotel maximum 2 the only + is the location.
Mantas
Mantas, 7-night trip
Verified
6/10 Good
Nov 1, 2022
Just about average and worth the money
Magic park is just ok. It's enough for just what you need. Reception check in was long-winded, and the queues long. As for the bar, the same tinny little bar with 2/3 people serving at the busy time. Average 10min queue for drinks. Rooms tiny and basic, but cheap and cheerful. Myself and friends go Benidorm every year, doubt if we'll be going back to this hotel
Verified traveler
3-night trip
Verified
6/10 Good
Sep 1, 2025
Why?
Absolutely the most chaotic hotel experience ever.
The elevators a joke. They would need 10. They have 4 of which 1 is out of order.
Tatooed British people in every direction. Many of them handicapped and overweight so they were stuck in most stairways from 8th to -1 floor. We are not handicapped but hated to have to ran these endless stairs up and down for 8 days.
We payed extra for ”junior suite” and got the smallest little double room any one has ever seen like a youth hostel. A rip off.
Cleaning not good unless we paid 20 E extra per day directly to the cleaner. Then the cleaning became normal.
For the money the entire 8 day experience was a disappointment and not worth it.
Dont go there unless you are threathened.
Sven
Sven, 8-night trip
Verified
6/10 Good
Jul 30, 2023
Problems
Would have said it was value for money clean good food but we had a couple of issues. One the patio door didnt lock it was reported twice but not fixed so we didnt feel safe. Two we had an issue with them not paying back 20€ deposit for two glasses for the pool area. Room clean but part of the door not locking was due to the aircon.... see photos
John
John, 4-night trip
Verified
2/10 Poor
Apr 4, 2024
Outdated Room and Rude Receptionist
The room I stayed in was very outdated, with lots of damages, when I went to reception to raise my concerns the receptionist became very frustrated and started to bang things around, due to my balcony not closing properly I as for a complimentary safe as I was on a level that anyone could break into he was then even more annoyed and wanted to me to sign a form to say I would not complain again. It was not worth the money. Additionally the buffet area was not appealing and had a strong odor. It was a horrible experience.
Jennifer
Jennifer, 4-night trip
Verified
6/10 Good
Jan 10, 2023
Ok for a budget but could be improved.
First impressions count - a 50 minute queue to Check-In followed by a long winded process where we had to email our booking details to the hotel. Make sure you have We also had to pay a Euro deposit to use a plastic cup at the rooftop pool bar, this seemed to confuse some people.
Long wait for the slow and old lifts - they need replacing, we walked 7 flights of stairs several times a day.
The all inclusive options were poor. We chose to go and eat away from the hotel instead on most days. The snack menu in between the meal times was barely worth the effort.
At the pool bar they had just one flavour of crisps in a box and peanuts. That was it, no hot food snacks.
On the roof there is a reasonably sized area with sunbeds. A nice sun trap. The only down side we had were kids who kept playing football around the sunbeds unsupervised by parents. They even lost a ball over the side which probably landed on the roadside below. Please BAN ball games on the roof, or designate this an adult only area so that the space can be enjoyed.
Our room was fairly clean though we had an inward view which also had no mobile signal. WiFi was terrible and unusable most of the time.
The hotel has potential, invest in new lifts, new WiFi, improve the food and modernise the slow check-in process, and it could be so much better, even for a cheap budget hotel. The staff are great and do a good job
Would we return? Based on this stay, unfortunately no. We'd pay a little more to stay elsewhere.
Verified traveler
7-night trip
Verified
8/10 Very good
Dec 28, 2025
Kaikki toimi hyvin .Saatiin haluamamme huone jossa olimme viime kerralla. Hintansa arvoinen hotelli. Sijainti todella hyvä.
Petri
Petri, 10-night trip
Verified
4/10 Fair
Oct 31, 2025
The food was plentiful but poor quality
Mike
Mike, 1-night trip
Verified
6/10 Good
Sep 9, 2025
El alojamiento estuvo bien, la habitación buena, pero la comida muy repetitiva siempre lo mismo, el gimnasio estaba cerrado, la sala de TV también cerrada y uno de los ascensores lleva roto más de un mes, los trabajadores han sido todos geniales sobre todo el socorrista y los camareros del bar, muy atentos con los niños lo mejor del hotel sin duda.
Diego
Diego, 4-night trip
Verified
8/10 Very good
Jun 9, 2025
Det var bra. Städningen var helt okej. Fick nya handdukar vid behov. Hade önskat mer alternativ till frukost, men det fanns inget att klaga på. Gångavstånd till det mesta.
Daniella
Daniella, 4-night trip
Verified
10/10 Exceptional
Mar 15, 2025
Kiva loma.
Hotellin sijainti huippupaikalla vanhankaupungin pohjoispuolella,lyhyen kävelymatkan päässä.Kiva puisto vierassä.Sängyt todella hyvät kolmella erikokoisella tyynyllä.Lämmitetty uima-allas katolla.Meillä oli yhdeksän päivän loma täysihoidolla johon kuului kolme ruokailua(hyvät ruoat ja laaja valikoima).Juomat kuuluivat myös hintaan eli oluet,viinit ja jopa cocktailit. Suosittelemme ehdottomasti.Ja palaamme tänne uudestaan.
Petri
Petri, 9-night trip
Verified
6/10 Good
Jan 5, 2025
De más a menos.
La estancia empezó bien. La habitación correcta, el personal de comedor muy bien, las instalaciones adecuadas,... El problema está en que hay muchos clientes y en recepción y sobretodo los ascensores son insuficientes por momentos.
La última noche fue un desastre, había una avería cerca de nuestra habitación, pero no en ella. Estuvieron llamando y entrando al baño 4 o 5 veces al largo de la noche. No pudimos dormir y ni siquiera se didculparon por las molestias. En fin, de una nota de 8 paso a 5.
ENRIQUE
ENRIQUE, 3-night trip
Verified
2/10 Poor
Dec 10, 2024
Horrible, no volveremos
Conocíamos el hotel de otras ocasiones pero nunca ha estado tan mal como en esta ocasión. Comida mala, platos sucios, camareros antipáticos, teníamos que limpiarnos las mesas para poder comer, falta de tronas, no respetan los horarios de comidas( poca y mala comida y antes de la hora recogían). No volveremos.
Jennifer
Jennifer, 3-night trip
Verified
2/10 Poor
Jul 14, 2024
Aucun personnel ne parle français les chambres une catastrophe très bruyant on dirait que les chambre son avec aucune cloison tellement on entend les voisins de chambre