In the heart of Naples, Grand Hotel Europa offers a warm welcome with La Falena restaurant serving Italian cuisine for breakfast, lunch, and dinner. Explore the nearby Sansevero Chapel Museum or unwind in the library. With high-speed WiFi and multilingual staff at your service.
Naples (INP-Naples Central Rail Station) - 4 min walk
Naples Central Station - 5 min walk
Montesanto Station - 5 min drive
Piazza Garibaldi Station - 5 min walk
Ponte Casanova Novara Tram Stop - 6 min walk
Principe Umberto Tram Stop - 6 min walk
Restaurants
Cuori di Sfogliatella - 2 min walk
Eccellenze costiera - 3 min walk
Caffe' Mexico - 4 min walk
Pizzeria Scugnizzo - 2 min walk
Chalet Ciro - 4 min walk
About this property
Grand Hotel Europa
When you stay at Grand Hotel Europa, you'll be just a 5-minute drive from Via Toledo and Molo Beverello Port. Guests looking for a bite to eat can check out La Falena, which serves Italian cuisine and is open for breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Piazza Garibaldi Station is 5 minutes and Ponte Casanova Novara Tram Stop is 6 minutes.
At a glance
DONE
Hotel size
89 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets stay free (up to 22 lbs per pet)
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–10 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared refrigerator
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
4 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Library
Television in common areas
Communal living room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bathtub or shower
Bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12.9 for adults and EUR 12.9 for children
Late check-out can be arranged for an extra charge of EUR 35.00 (subject to availability)
Hosted evening meal costs EUR 29.90
Children & extra beds
Rollaway beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples
Frequently asked questions
Does Grand Hotel Europa offer free cancellation for a full refund?
Yes, Grand Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Europa?
Yes, pets stay free, with a maximum weight of 22 lbs per pet. Food and water bowls are available.
Is parking offered on site at Grand Hotel Europa?
Sorry, there's no onsite parking at Grand Hotel Europa.
What are the check-in and check-out times at Grand Hotel Europa?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 35.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Grand Hotel Europa?
Yes, La Falena offers Italian cuisine.
What's the area around Grand Hotel Europa like?
Grand Hotel Europa is in Naples City Centre, a short 5-minute walk from Piazza Garibaldi Station and 14 minutes' walk from Spaccanapoli.
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Reviews
Grand Hotel Europa Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
6.6
Location
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, excellent, and amazing with a good range of choices. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Train station
Service staff
Room
Location
Airport
Bathroom
Breakfast
Bed
Transportation
Food
Reviews
Verified
8/10 Very good
May 2, 2026
Friendly staff, decent rooms and overall good value for money
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Fabulous hotel! We enjoyed our tip to Sorrento and this hotel exceeded our expectations.
Truls
Truls, 2-night trip
Verified
8/10 Very good
Mar 30, 2026
Very clean room, professional and friendly staff - everything was great, except for some noise - sometimes from outside (probably garbage collectors), sometimes from inside (thin walls, noise from neighbouring toilets or, occasionally, mannerless customers/tourists). Still, the quality of the services was excellent.
Maria
Maria, 3-night trip
Verified
8/10 Very good
Oct 2, 2025
Great location near the station, clean rooms.
Tracy
Tracy, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
The room was super clean. The staff is very friendly. It is very well located, near the central train station.
Angéliris
Angéliris, 3-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Friendly and helpful staff made my stay very enjoyable
Malcolm Laurence
Malcolm Laurence, 8-night trip
Verified
8/10 Very good
Oct 9, 2025
Nice staff, easy walk from train station.
Jonelle
Jonelle, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
The room was clean. The staff was very polite. The location was excellent
Stanislav
Stanislav, 1-night trip
Verified
8/10 Very good
Jul 8, 2025
Stayed here a few times now very happy , close to our family x
MARCO
MARCO, 2-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Loved the hotel. Really convenient and the staff were so friendly and helpful.
Amy
Amy, 3-night trip
Verified
6/10 Good
Dec 15, 2025
A good location, close to the central station. Nice spacious room, good facilities. There are lots of cafes and restaurants close by. The windows in the rooms with the street view are not well isolated and it can be very loud on that street until late. Overall, good value for money for a short stay.
Aydin
Aydin, 1-night trip
Verified
8/10 Very good
Nov 28, 2025
Old-fashioned but very clean. Very convenient location. Unexceptional breakfast.
Keith Edward
Keith Edward, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Staff was helpful
Patrick
Patrick, 1-night trip
Verified
8/10 Very good
Oct 17, 2025
Very convenient for the Station.
nigel
nigel, 1-night trip
Verified
8/10 Very good
Oct 14, 2025
Hotel was great, friendly and helpful staff. Room was spacious. Surrounding area was run down
Lou
Lou, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2025
We were ver pleased with everything thank you
yolanda
yolanda, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2025
The Personal ( Lorenzo ) is very friendly and the Hotel is clean
Fabian
Fabian, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2025
I liked my choice as it was near the central train station.
John
John, 2-night trip
Verified
10/10 Exceptional
Jun 28, 2023
We had a great stay!
Anastasia
Anastasia, 3-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Great staff! Lovely restaurant
Braden
Braden, 3-night trip
Verified
6/10 Good
Sep 29, 2025
Old building in an old section of the city.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Inside the hotel was great. The staff was very pleasant and accommodating. Since it’s near the central train station the streets around felt a little chaotic and dirty, but the hotel was lovely.
Robert
Robert, 1-night trip
Verified
8/10 Very good
Jul 21, 2025
Was pleasantly surprised to be able to check in earlier. The staff were great at giving advice on where to visit as we were only staying 1 night and a great restaurant recommendation.
The hotel was great and would definitely stay again.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Great hotel! Safe and convenient location next to the train station. Friendly staff that were very accommodating. We also really appreciated that on checkout day, they held our luggage while we toured around the city.