Does Servatur Puerto Azul offer free cancellation for a full refund?

Yes, Servatur Puerto Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Servatur Puerto Azul?

Yes, there are 4 outdoor pools and a children's pool.

Is parking offered on site at Servatur Puerto Azul?

Yes. Self parking costs EUR 15 per day. Parking spots may be limited.

Is airport shuttle service offered by Servatur Puerto Azul?

Yes, an airport shuttle is available. The charge is EUR 50 per person roundtrip.

What are the check-in and check-out times at Servatur Puerto Azul?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Servatur Puerto Azul and nearby?

Have fun with nearby activities like boat tours, fishing, and jet skiing. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a waterslide. Servatur Puerto Azul also has a fitness center and spa services, as well as an arcade and a garden.

Are there restaurants at or near Servatur Puerto Azul?

Yes, there are 2 onsite restaurants.

Does Servatur Puerto Azul have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Servatur Puerto Azul like?

Servatur Puerto Azul is a short 18-minute walk from Amadores Beach and 10 minutes' walk from Puerto Rico Beach.

Servatur Puerto Azul, Mogan: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 18, 2025

Amazing hotel, amazing staff and good food will be back

Amy Sophie, 7-night trip

10/10 Exceptional

Apr 22, 2025

Sehr modernes, neuwertiges und geräumiges Zimmer. Abwechslungsreiche Speisenauswahl.

Michaela, 3-night trip

2/10 Poor

May 28, 2025

Hej Personal var väldigt otrevlig. Mat jätte dåligt. Booande är som militär hus

Mohamad, 5-night trip

10/10 Exceptional

Feb 10, 2025

Nyrenoveret og god plads

Maria, 3-night trip

4/10 Fair

May 17, 2025

Busy and complex like

Robina, 4-night trip

10/10 Exceptional

Mar 14, 2024

Wir hatten einen wunderbaren Aufenthalt!

Armando Munoz, 7-night trip

10/10 Exceptional

Mar 28, 2024

Hotel para familias.

Silvia de la, 5-night trip

10/10 Exceptional

Jun 22, 2024

Super schönes und modernes Hotel sowohl für Familien als auch für Paare durch den Adults Only Pool. Das Essen und die Getränke waren sehr lecker.

Erika, 7-night trip

10/10 Exceptional

Feb 12, 2025

Sehr sauberes, modernes, frisch renoviertes Hotel. Die Betten sind sehr bequem. Vielfältiges Angebot an Aktivitäten. 2 Poolbereiche ab 18. Sehr ruhig und ein riesengroßer Poolbereich mit rutschen für alle. Das Personal ist sehr freundlich und zuvorkommend. Das Hotel ist sowas von zu empfehlen. Wir kommen auf jeden Fall wieder.

Tobias, 3-night trip

10/10 Exceptional

Nov 11, 2024

Underbart hotell

Bra hotell! Vi njöt. När man väl lärde sig hotellets layout med alla hissar så vart inte det heller nånting som störde. Kan verkligen rekommendera!

Mikael, 7-night trip

6/10 Good

Feb 21, 2025

Great for families who love noise.

Big family hotel. Very nice and clean and comfortable rooms. Lots of families and kids. Very loud and noisy. All inclusive buffet with very few options for gluten free, healthy options. Very practical for a family vacation with kids. If you don't have kids, I would go somewhere else.

9-night trip

10/10 Exceptional

Mar 9, 2025

Prachtig hotel, geheel gerenoveerd met echt fantastisch goed eten in het restaurant. Genoeg bedden aan het zwembad, geen handdoekje leggen. Kamers groot en heel verzorgd en netjes. Personeel heel vriendelijk, gemotiveerd en behulpzaam. Samengevat; super kwaliteitsbeleving waar veel hotels nog iets van kunnen leren. Enige minpunt is dat het hoog op een berg ligt en er geen faciliteiten op loopafstand zijn. Daarnaast zijn er met name veel jonge gezinnen met kleine kinderen waardoor het soms chaotisch/onrustig was in het restaurant.

Martijn, 5-night trip

10/10 Exceptional

Nov 18, 2023

PR2023

Erittäin siisti hotelli. Nykyaikaista lomailua.

Marko, 2-night trip

10/10 Exceptional

Apr 23, 2025

Es handelt sich um ein großes Hotel im Süden von Gran Canaria in Puerto Rico. Es hat (insbes. für Kinder) eine tolle Poolanlage mit 2 gr. Rutschen, aber auch Bereiche nur für Erwachsene. Der Gym ist gut ausgestattet (ab 16 Jahren nutzbar), der Spa-Bereich mit gutem und normalpreislichen Angeboten. Das Personal ist sehr freundlich, sehr zuverlässig, die Anlage sehr sauber. Nur bei den Essenszeiten ist es im Restaurant sehr laut (hierfür kann allerdings das Hotel nichts) und man sollte bei den Essenszeiten am Anfang oder am Ende seinen Aufenthalt dort planen. Das Essen ist sehr gt und für jeden etwas dabei. Im Hotel kann man Mietwagen buchen, ganz unproblematisch. Alles in allem war es für uns (Familie mit 2 Kindern) ein perfekter Urlaub und wir würden wieder dorthin fahren.

Anna, 10-night trip

10/10 Exceptional

Oct 3, 2024

Bien

ADRIAN, 6-night trip

6/10 Good

Sep 3, 2025

Great Location, but Room for Improvement

We stayed at this hotel in Puerto Rico, Gran Canaria, and while we had an enjoyable time, there were a few issues to note. Positive Aspects: Spacious Rooms: Rooms were large, well-equipped, and clean, making for a comfortable stay. Nice Aesthetic: The hotel has a modern, stylish design, adding to the overall ambiance. Location: The hotel is in a fantastic spot with stunning views, just a short walk from the beautiful Amadores Beach. Food: The food was good with a wide variety, though it became repetitive toward the end of the week. Negative Aspects: Crowded Pool Area: The pool area felt cramped with closely packed loungers, and sun lounger tables were often dirty. Cleanliness Issues: Unfinished food was left out too long in restaurant areas, attracting pigeons. At breakfast, food from the night before was still on the floor. One evening, families had to change tables because of cockroaches. Drinks: All-inclusive drinks were disappointing. Cocktails were extra, and self-service beer pumps by the pool frequently ran out, making us search for working ones. The cups were also too small. Bar Staffing: The lobby bar was understaffed, so we had to go to the pool bar, which was inconvenient. Conclusion: While we enjoyed our stay, many issues could be fixed with better staffing and attention to detail. The hotel has potential, but improvements in cleanliness, service, and drink offerings would enhance the experience.

Michael, 7-night trip

10/10 Exceptional

Aug 17, 2024

Good

Olivier, 7-night trip

10/10 Exceptional

Mar 12, 2024

Väldigt fint hotell med jättebra service och väldigt trevlig personal. Hotellet passar utmärkt för barnfamiljer! De flesta pooler var uppvärmda och barnen kunde bada hela dagen utan att bli nedkylda. Helt perfekt!

5-night trip

10/10 Exceptional

Sep 28, 2024

From the moment I entered, I wish I had booked my whole holiday here. I wasn’t happy with my current accommodation so I booked my day here. I paid all inclusive for 5 hours before my flight. I enjoyed the room, pool bar and food. It was 100 worth it and would have been a similar price to a day at a beach club. I’m going to book this hotel for me and my family in a few weeks

Dani, 1-night trip

10/10 Exceptional

Mar 15, 2024

Wurde in 2023 komplett renoviert alles ist top! Ich empfehle!

Patrick, 12-night trip

10/10 Exceptional

Apr 14, 2024

Wir waren da als Familie und hatten einen schönen Urlaub. Schöne Strände sind mit dem Auto innerhalb von wenigen Minuten erreichbar. In der Nähe sind gute Einkaufsmöglichkeiten. Das Hotel bietet außerdem viele Aktivitäten an, wie zwei Wasserrutschen, mehrere Pools, Fitnessraum usw. Man kann es uneingeschränkt weiterempfehlen.

Maya, 7-night trip

10/10 Exceptional

Mar 4, 2024

The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year

Michael, 7-night trip

6/10 Good

Feb 24, 2024

Super venligt personale, mange fine pools - så der er lidt for enhver smag. Super meget larm omkring spisetid! Spisesalen størrelse og mange børn er ikke en god coctail…. Maden ok- noget kedelig og ofte kold.

Mette, 7-night trip

10/10 Exceptional

Mar 28, 2025

Very beautiful view over the ocean, perfect if you have all inclusive and are looking for a comfortable and relaxing stay. Important to notice is that all other restaurants and bars are quite a walk, either up och down. We actually upgraded to all inclusive the second day, very worth it. Great food and big buffet with something for everyone! The hotel area is big with several pools and have a lot of different things for the kids, there are almost spaces for adults-only. Our room, superior double, was very nice and clean, especially enjoyed the beds that were so comfortable. The staff was super nice and everyone met you with respect and a will to give you the best vacation. Another great thing is the supermarket close to the hotel entrance, they have everything you might need. Two ATM:s at the hotel. Be aware that it’s 700 stairs down to the harbor, in case you have trouble walking. But it’s cheap to take a taxi instead. I truly recommend this hotel to people with kids, or people that like kids.

Sara, 8-night trip

6/10 Good

Dec 2, 2023

Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good

Ryan, 7-night trip

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