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Best Western Knoxville Suites - Downtown

2.5 star property
Knoxville hotel with indoor pool

Choose dates to view prices

Experience the warmth of downtown Knoxville at Best Western Knoxville Suites - Downtown, where a full breakfast and helpful staff kick-start your day. Unwind in the spa tub or indoor pool, stay connected with in-room WiFi, and get work done at the 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Hot tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
The current price is CNY625
CNY739 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

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The price is CNY611
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includes taxes & fees
Dec 7 - Dec 8
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About the neighborhood

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 4 min drive - 2.4 km
  • Knoxville Convention Center - 6 min drive - 9.5 km
  • University of Tennessee - 6 min drive - 9.9 km
  • Neyland Stadium - 7 min drive - 10.9 km
  • Thompson–Boling Arena - 7 min drive - 10.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Ingles Market - ‬2 min walk

About this property

Best Western Knoxville Suites - Downtown

When you stay at Best Western Knoxville Suites - Downtown, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool, and the hot tub makes for a relaxing end to the day. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 68
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Is there a pool at Best Western Knoxville Suites - Downtown?

Yes, there's an indoor pool.

Are pets allowed at Best Western Knoxville Suites - Downtown?

Yes, pets are welcome. There's a charge of USD 15.00 per pet, per night.

Is parking offered on site at Best Western Knoxville Suites - Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 11 AM.

What is there to do at Best Western Knoxville Suites - Downtown and nearby?

Best Western Knoxville Suites - Downtown has an indoor pool and a hot tub, as well as a fitness center.

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Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Hot Tub
Bathroom
Air conditioning
Children
Elevator

Reviews

10/10 Exceptional

Enjoyed my short stay, front desk associates were extremely helpful.
Robert, 1-night trip

8/10 Very good

Good size room. Liked there were two sinks
Holly, 3-night trip

10/10 Exceptional

Very clean! Very polite employees
Pamela, 2-night trip

10/10 Exceptional

Liked everything about my stay
John, 2-night trip

10/10 Exceptional

Staff was absolutely wonderful and friendly.
Stacey, 2-night trip

6/10 Good

Room had a very strong musky odor. Breakfast selection was average. Plenty of parking. Friendly staff. Not the best area of town, but an OK spot to stop and get rest before hitting the road again.
Casey, 1-night trip

10/10 Exceptional

Friendly & helpful staff. Very clean & comfortable. Great value.
m travis, 1-night trip

6/10 Good

Our room smelled terrible and both beds creeked loudly every time you moved. We could also hear our neighbors.
Charles, 2-night trip

10/10 Exceptional

We visit this location on a regular basis for AAU tournaments. The staff is very friendly and provide great customer service! Rooms are always clean and great breakfast.
Abi, 1-night trip

8/10 Very good

I like the room and the staff was great. This was my 2nd time staying at Best Western Suites Downtown Knoxville and I will return. I had a great time.
Carol, 2-night trip

10/10 Exceptional

The area was not nice and the hotel was old and run down. The size of the room was good and the bed was comfortable. The hotel did not smell good when we walked in.
Michele, 1-night trip

10/10 Exceptional

Very quick check in and the gentleman at the front desk was really nice and accommodating. My room was extremely clean and very comfortable. Only negative was a cleaning rag had been left in the bathroom sink... But I would definitely stay here again
Renee, 1-night trip

2/10 Poor

Bed
Flamarion, 1-night trip

2/10 Poor

Not pet friendly.

I booked the pet friendly room. When I got there, it smelled like cat urine. I I. Wristlet tried to cancel my reservation but since I had already checked in, it could not be cancelled. I immediately checked out and stayed next door. Still no refund despite clerk promise.
Jaime, 1-night trip

10/10 Exceptional

Staff was very friendly.
Richard, 3-night trip

8/10 Very good

Nice hotel with pool and hot tub.

Clean, quiet hotel. Easy access to downtown Knoxville. The only thing I didn't like is what they sprayed the room with to freshen it up. I really couldn't stand the smell of it.
Julie, 5-night trip

2/10 Poor

The beds were horrible
Scott, 1-night trip

8/10 Very good

The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.
Barb, 5-night trip

10/10 Exceptional

Very kind and helpful staff.
Blaze, 1-night trip

6/10 Good

This room was for an employee
Brian, 1-night trip

2/10 Poor

This is the worst "Best Western" I have come across in my life. Exept for one person, other staff were extremely rude. There was no internet in the room for our entire stay. When asked, I was asked to call a toll free number and get it fixed myself ! There were no extra pillows and bedsheets in the room and when I asked the rude woman in the front desk started arguing with me that it is there. Very poor service for the money
Gopikrishna, 1-night trip

8/10 Very good

Staff was very nice, area seemed safe, overall the property was clean, but our particular room definitely had wear and tear. For a moderately priced hotel, it was a good choice.
Courtney, 1-night trip

8/10 Very good

Overall great stay

Small hotel but clean tidy and the staff were great. The breakfast was "OK " and there was no outside seating. Overall good hotel and would come back
Lisa, 1-night trip

8/10 Very good

Great resort for kids. Main areas are new and updated looking. Rooms were out of date with old run down flooring... Kinda smelled. Best Western hotel rooms felt luxury compared to these rooms . For a resort a not worth the money.
Noah, 1-night trip

10/10 Exceptional

Everyone was very nice and helpful.
Yvonne, 1-night trip