Best Western Knoxville Suites - Downtown

2.5 star property
Knoxville hotel with indoor pool

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Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Business center
Free daily full breakfast
Lobby
Experience the warmth of downtown Knoxville at Best Western Knoxville Suites - Downtown, where a full breakfast and helpful staff kick-start your day. Unwind in the spa tub or indoor pool, stay connected with in-room WiFi, and get work done at the 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Hot tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
The current price is CNY627
CNY741 total
includes taxes & fees
Oct 15 - Oct 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.0 km
  • Knoxville Convention Center - 6 min drive - 8.9 km
  • University of Tennessee - 7 min drive - 9.2 km
  • Neyland Stadium - 8 min drive - 10.2 km
  • Knoxville Zoo - 10 min drive - 12.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Domino's Pizza - ‬14 min walk

About this property

Best Western Knoxville Suites - Downtown

When you stay at Best Western Knoxville Suites - Downtown, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool, and the hot tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Neyland Stadium. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 68
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Is there a pool at Best Western Knoxville Suites - Downtown?

Yes, there's an indoor pool.

Are pets allowed at Best Western Knoxville Suites - Downtown?

Yes, pets are welcome. There's a charge of USD 15.00 per pet, per night.

Is parking offered on site at Best Western Knoxville Suites - Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 11 AM.

What is there to do at Best Western Knoxville Suites - Downtown and nearby?

Best Western Knoxville Suites - Downtown has an indoor pool and a hot tub, as well as a fitness center.

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Reviews

Best Western Knoxville Suites - Downtown Reviews

7.8

Good

8.0

Cleanliness

9.6

Location

8.6

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Hot Tub
Bathroom
Air conditioning
Children
Elevator

Reviews

10/10 Exceptional

Staff was absolutely wonderful and friendly.
Stacey, 2-night trip

10/10 Exceptional

Friendly & helpful staff. Very clean & comfortable. Great value.
m travis, 1-night trip

10/10 Exceptional

We visit this location on a regular basis for AAU tournaments. The staff is very friendly and provide great customer service! Rooms are always clean and great breakfast.
Abi, 1-night trip

8/10 Very good

I like the room and the staff was great. This was my 2nd time staying at Best Western Suites Downtown Knoxville and I will return. I had a great time.
Carol, 2-night trip

2/10 Poor

Not pet friendly.

I booked the pet friendly room. When I got there, it smelled like cat urine. I I. Wristlet tried to cancel my reservation but since I had already checked in, it could not be cancelled. I immediately checked out and stayed next door. Still no refund despite clerk promise.
Jaime, 1-night trip

8/10 Very good

Nice hotel with pool and hot tub.

Clean, quiet hotel. Easy access to downtown Knoxville. The only thing I didn't like is what they sprayed the room with to freshen it up. I really couldn't stand the smell of it.
Julie, 5-night trip

8/10 Very good

Staff was very nice, area seemed safe, overall the property was clean, but our particular room definitely had wear and tear. For a moderately priced hotel, it was a good choice.
Courtney, 1-night trip

10/10 Exceptional

Staff was very friendly.
Richard, 3-night trip

10/10 Exceptional

Very kind and helpful staff.
Blaze, 1-night trip

8/10 Very good

Overall great stay

Small hotel but clean tidy and the staff were great. The breakfast was "OK " and there was no outside seating. Overall good hotel and would come back
Lisa, 1-night trip

10/10 Exceptional

Everyone was very nice and helpful.
Yvonne, 1-night trip

6/10 Good

Clean and Cheap

Good for the money. If you are looking for a clean inexpensive place to sleep this works. Could use some maintenance. Room was clean. Staff was very kind.
Victoria, 1-night trip

6/10 Good

Not what i expected.

The hotel looks nothing like what you see in the pictures. Its is very out-dated. There was also a strange smell in our room.
LaKeshia, 1-night trip

8/10 Very good

Jenny from the Block

Jennifer was lovely
LaTonia, 1-night trip

6/10 Good

Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.
Laura, 3-night trip

8/10 Very good

Was an older property but decently maintained.
Adam Cole, 1-night trip

10/10 Exceptional

Appreciate having breakfast when time is a priority.
Russell, 1-night trip

10/10 Exceptional

Nice hotel off the highway. Manager was very helpful with our stay.
Jacob, 1-night trip

10/10 Exceptional

knoxville

Great hotel and location
Lawrence, 3-night trip

6/10 Good

The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.
Neil, 1-night trip

10/10 Exceptional

Very friendly staff, great breakfast options, nice pool and hot tub, quiet location. Clean, in need of a few updates, overall great experience!
1-night trip

10/10 Exceptional

We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.
Kirk, 1-night trip

10/10 Exceptional

We stayed one night. The room was very clean and the staff was friendly and engaging. We would definitely stay here again!
Vicky, 1-night trip

6/10 Good

Previous repairs in our room were shoddy.
Mark, 1-night trip

4/10 Fair

Desk manager had an attitude and the lobby smelled of stale cigarette smoke.
JEFF, 1-night trip