Luggage carts are falling apart. The only elevator will drop dust on you every time the door closes. The breakfast food was awful but the workers will make a plate and eat before the customers do, so I guess it wasn’t that bad. Just kidding, the food was horrible. The pancake machine was broken, the cereal was stale, eggs were overcooked as well as the sausage. The TV in the room would not turn off, so you have to unplug it to sleep at night. The box under the mattress was broken so you had to very carefully get in and out of the bed. The toilet would drain and fill constantly, even through out the night. There was hair in the shower, entire bathroom, and in the sheets in both beds. Staff spoke to us as if we were a burden. Family and I typically always find a Holiday Inn Express for all our travels, but this one was by far our worst experience.