Near Warner Bros. Studio Tour London, The Watermill Hotel offers a tranquil retreat with a rooftop terrace and serene garden views. Unwind at the bar or grab breakfast at The Riverside restaurant, which also serves brunch and dinner; connect to in-room WiFi for convenience.
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ
What's nearby
The Snow Centre - 5 min drive - 5.6 km
Gadebridge Park - 6 min drive - 4.6 km
Warner Bros. Studio Tour London - 9 min drive - 13.7 km
The Grove - 10 min drive - 13.3 km
ZSL Whipsnade Zoo - 26 min drive - 18.7 km
Getting around
Heathrow Airport (LHR) - 28 min drive
Luton Airport (LTN) - 33 min drive
London City Airport (LCY) - 69 min drive
Berkhamsted Station - 4 min drive
Kings Langley Station - 7 min drive
Hemel Hempstead Station - 29 min walk
Restaurants
McDonald's - 13 min walk
The Steam Coach - 4 min drive
The Mallard (Harvester) - 3 min drive
Sunrise Cafe - 5 min drive
The Plough - 7 min drive
About this property
The Watermill Hotel, Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western puts you within a 10-minute drive of Warner Bros. Studio Tour London. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. A terrace and a garden are other highlights.
At a glance
DONE
Hotel size
71 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
Barbecue grills
What to do
Hiking/biking trails nearby
Working away
Business center
7 meeting rooms
Conference space
Services
Front desk (limited hours)
Dry cleaning/laundry services
Wedding services
Facilities
4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Accessibility
Assistive listening devices available
No elevator (single level property)
Upper floors accessible by stairs only
3 stairs to reach property
Thin carpet in room
Room amenities
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Travel crib
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 6.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 15.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel
Frequently asked questions
Are pets allowed at The Watermill Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Watermill Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at The Watermill Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Watermill Hotel, Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Grosvenor Casinos (18-min drive) and Genting Casino Luton (20-min drive) are both nearby.
What is there to do at The Watermill Hotel, Sure Hotel Collection by Best Western and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a picnic area and a garden.
What's the area around The Watermill Hotel, Sure Hotel Collection by Best Western like?
The Watermill Hotel, Sure Hotel Collection by Best Western is located on the waterfront.
Popular attractions include Warner Bros. Studio Tour London, which is 8 minutes away by car.
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The Watermill Hotel, Sure Hotel Collection by Best Western Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4/10
Cleanliness
7.4/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 3, 2025
Visit to berkhamsted
Nice staff clean modern room good breakfast, no problems
russell
russell, 1-night trip
10/10 Exceptional
May 19, 2025
Definitely recommend.
Lovely location, friendly/helpful staff, great value.
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 22, 2025
Staff were excellent and very helpful, room was very clean and nice. An all round excellent stay
Keith
Keith, 1-night trip
8/10 Very good
Aug 25, 2025
It was ok, check-in was easy. Location is lovely, nice bar, room big and spacious. A bit dated, A bit noisy due to the road.. overall it was good... easy to get around abd a bice pub on the otherside of the road.
eliza
eliza, 2-night trip
8/10 Very good
Aug 11, 2025
Good location, good price
Stayed here 1 night and chose due to location and price. Room spacious and clean, bed comfortable. Was able to open windows to allow cool breeze in
melissa
melissa, 1-night trip
10/10 Exceptional
Jun 12, 2025
Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.
Ai Ling
Ai Ling, 1-night trip
8/10 Very good
Jun 26, 2025
Quietness and location.
Ai Ling
Ai Ling, 1-night trip
4/10 Fair
Sep 29, 2025
The staff was very helpful the carpets was dirty the beds was uncomfortable the mattresses where like sitting on a waterbed kettle was broken overall this hotel needs a good revamp i wouldn't stay here again we stayed in best western a few times this was the worst hotel would not recommend
Garry
Garry, 2-night trip
8/10 Very good
Jun 30, 2025
I was impressed with the service we received
Sarah
Sarah, 1-night trip
10/10 Exceptional
Mar 11, 2025
Two night break.
We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Jul 9, 2025
Wonderful Watermill
Lovely stay, staff friendly and welcoming. Good knowledge of area and gave good advice on local walks. 10% off voucher given for pub across the road, which was excellent, and breakfast was lovely.
Nothing too much trouble for staff and even had our case taken to our room (first time in a long time).
Lynn
Lynn, 2-night trip
10/10 Exceptional
Feb 26, 2025
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Laura
Laura, 1-night trip
10/10 Exceptional
Jun 15, 2025
Service brilliant, nothing too much trouble, the girl on reception afternoon/evening excellent
Martin
Martin, 2-night trip
8/10 Very good
Jun 4, 2025
Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.
Ian
Ian, 2-night trip
8/10 Very good
Jun 22, 2025
Perfectly acceptable for the price. Friendly staff and a nice, clean room and bathroom. Shower pressure and temperature good too.
David
David, 1-night trip
8/10 Very good
Jul 2, 2025
Nice stay but shower was lacking.
Whilst the room showed signs that it had recently refurbished, the bed was comfortable, room was a nice size. The water pressure for the shower was lacking, the rain shower was more like drizzle. Overall an enjoyable stay, staff were friendly and accommodating, the setting was lovely and breakfast was plentiful.
Verified traveler
1-night trip
10/10 Exceptional
Jun 22, 2025
The hotel itself could do with some upgrading, rooms need a mini fridge and bar doesnt offer rhe widest drink selection, but there is a pub across the road to make up for this. The staff couldn't have been more helpful and welcoming and this definitely added to what was overall a very pleasant place to stay for one night.
Gillian
Gillian, 1-night trip
10/10 Exceptional
Jul 4, 2025
Very friendly . Arrived earlier than check in time but not a problem. 2 very friendly helpful staff, carried my bag to the room , informed about breakfast. Air conditioned room , perfectly clean
Peter
Peter, 1-night trip
10/10 Exceptional
Apr 21, 2025
Watermill
Lovely peaceful stay, 2 pubs right opposite and the beautiful fishery inn 10 mins down the road. Drift limits is 20 minute walk and easy to find.
elaine
elaine, 1-night trip
4/10 Fair
Jul 25, 2025
A disappointment
The hotel os very old and in desperate need of refurbishment and i am not sure if the value was appropriate for the level of service we received.
Fida Hussain
Fida Hussain, 2-night trip
10/10 Exceptional
Sep 25, 2025
A few niggles getting into my room but this was quickly rectified. Service was great. Alisha looked after me on arrival, and was very helpful. The lock on the door was faulty so she ensured this was sorted out as I needed to pop out. True to her word was resolved on return. Very friendly and polite, nothing was too much trouble. Room was nice and clean. Nice view of the brook from the window. No evening meals at the moment, but there are two pubs across the road, one of them offers a 10% discount for hotel guests. Will stay again.
Chris
Chris, 1-night trip
6/10 Good
Jul 7, 2025
Dated but does the job
Hotel quite dated , but get what you pay for but they were very friendly and helpful . When we was about to leave we did notice the bed leg was broken
Jonathon
Jonathon, 1-night trip
10/10 Exceptional
Jun 12, 2025
I wish I could give 10 stars to this hotel, especially the staff who go above and beyond to make us feel comfortable. Starting from arrival, we were welcomed with a massive smile at the front desk. I will be back at this hotel. Thnak you all.
Raquel
Raquel, 1-night trip
8/10 Very good
May 27, 2025
No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road
Martin
Martin, 2-night trip
2/10 Poor
Sep 14, 2025
Scary
We were having a great time until I felt a sharpe pain in the bed and when we investigated it we found a “needle” in the bedding which looked like a drug users needle so all in all we left in the middle of the night and have now had to have tests and wait for any results incase the needle was infected