In the heart of Downtown Palm Springs, Hotel Zoso offers a chic retreat with concerts and live shows. Unwind with a deep-tissue massage at the onsite spa, enjoy shopping on site, or lounge by the poolside bar. With in-room WiFi and cabanas by the outdoor pool, this upscale boutique hotel is perfect for relaxation.
Agua Caliente Cultural Museum - 3 min walk - 0.3 km
Palm Springs Art Museum - 7 min walk - 0.6 km
Agua Caliente Casino - 8 min walk - 0.8 km
Palm Springs Convention Center - 10 min walk - 0.9 km
Getting around
Palm Springs Intl. Airport (PSP) - 7 min drive
Bermuda Dunes, CA (UDD) - 35 min drive
Thermal, CA (TRM-Jacqueline Cochran Regional) - 46 min drive
Palm Springs Station - 19 min drive
Free airport shuttle
Restaurants
Starbucks Reserve - 3 min walk
Hunters - 3 min walk
Streetbar - 2 min walk
Dick’s on Arenas - 2 min walk
Blackbook - 3 min walk
About this property
Hotel Zoso
Hotel Zoso is just 2.9 mi (4.6 km) from the airport and offers a free shuttle (available 24 hours). You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages or facials. Other features of this boutique hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
162 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Free airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Traveling with children
Children stay free (see details)
What to do
Concerts/live shows
Shopping
Pool table
Bicycle rentals nearby
Golfing nearby
Working away
6 meeting rooms
Conference space (25000 square feet)
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Room amenities
Be entertained
42-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Free bottled water
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages and facials. The spa is open select days.
Dining
The Lounge at Zoso - This lobby lounge serves light fare only.
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 44 per accommodation, per night
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.
Also known as
Hard Rock Hotel Palm Springs
Hard Rock Palm Springs
Palm Springs Hard Rock Hotel
Zoso Resort Palm Springs
Zoso Hotel Palm Springs
Zoso Palm Springs
Hotel Zoso Palm Springs
Hotel Zoso Hotel
Hotel Zoso Palm Springs
Hotel Zoso Hotel Palm Springs
Frequently asked questions
Does Hotel Zoso offer free cancellation for a full refund?
Yes, Hotel Zoso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Zoso?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Zoso?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is airport shuttle service offered by Hotel Zoso?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Zoso?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Zoso?
No, this hotel doesn't have a casino, but Agua Caliente Casino (9-min walk) and Agua Caliente Casino Cathedral City (11-min drive) are both nearby.
What is there to do at Hotel Zoso and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Zoso also has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hotel Zoso?
Yes, there's an onsite restaurant, The Lounge at Zoso.
Does Hotel Zoso have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Zoso like?
Hotel Zoso is in Downtown Palm Springs, a short 7-minute drive from Palm Springs Intl. Airport (PSP) and 17 minutes' walk from Palm Springs Convention Center. Travelers say the local area is very central perfect for shopping.
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Reviews
Hotel Zoso Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.2
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool area was a highlight, offering a great atmosphere, nice size, and picturesque views. (71 reviews)
The airport shuttle service was a convenient and greatly appreciated perk for guests. (12 reviews)
Valet parking was convenient and provided excellent service, with many guests appreciating the included parking option. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Bar
Car
Lobby
Store
Downtown
Reviews
Verified
10/10 Exceptional
Apr 10, 2026
friendly staff and great location
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Loved staying at Hotel Zoso for the weekend! Very clean and extremely friendly staff!
Grant
Grant, 4-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Close to walking street and nice pool.
Nice helpful staff
Mats
Mats, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Great location for exploring downtown. Large rooms were a big plus.
SHIRLEY
SHIRLEY, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Staff was very friendly. Older building but proximity to downtown, and pool area make it worth it.
Roger
Roger, 2-night trip
Verified
8/10 Very good
Mar 4, 2026
Great location, comfortable beds, no early check in, or late check out
Gary
Gary, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Great location and very friendly staff
Lorena
Lorena, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Very friendly staff. Great location.
Brianna
Brianna, 3-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Staff was friendly. Location was perfect for downtown events.
Carol
Carol, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Room was great next to the pool and the staff were very friendly. Great location.
sarah
sarah, 4-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Location, staff helpfulness, clean safe
Jean A.
Jean A., 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Great location to downtown! Fast and easy valet parking! Friendly staff, large rooms and great water pressure!
Larry
Larry, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Always enjoy staying here and the service is always exceptional
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Rooms were clean and big, view was great and very good amenities!
Karylle
Karylle, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Very nice hotel, clean room, nice staff
Leonel
Leonel, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Professional staff, free valet parking, nice pool. The gift store with the pushy Russian lady was terrible—some cool stuff but mostly junk, and she is rude. The property is a little run down but the vibe is awesome!
Juliet
Juliet, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Clean rooms, attentive front desk and car valets!
Bronya Jane
Bronya Jane, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Nice and large room, comfortable bed, also large remodeled bathroom was a plus. It’s well maintained and clean. No complaints and the staff were friendly and helpful too. Great location in downtown, very walkable which was another plus
Grant
Grant, 2-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Great room and view
ALEJANDRO ESQUIVEL
ALEJANDRO ESQUIVEL, 1-night trip
Verified
8/10 Very good
Apr 3, 2026
Making up the room was a constant problem Stayed five nights, and only twice did get new towels. This was after telling the front desk we wanted clean towels each day. Location was excellent.
James
James, 5-night trip
Verified
8/10 Very good
Apr 8, 2026
The hotel staff were friendly and helpful. The room was large and the balcony was nice, even though there was chipping paint on the floor. The pool was good altough the bar service was not operating. In fact, the bar was not staffed during the day which was an inconvenience while at the pool. The location is perfect. The shuttle service was an added plus.
LORRAINE
LORRAINE, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Nice hotel. Location is perfect. Friendly staff would stay again.
lloyd
lloyd, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
The poolside seating was comfy. The room was very spacious. I am not sure the extra $36 + tax for a resort fee was worth it. The hotel is in a fantastic location, one block from downtown, but was still very quiet.
Peter
Peter, 3-night trip
Verified
8/10 Very good
Jan 16, 2026
The staff here is exceptional, and I really appreciated the shuttle from the airport. The hotel itself is well maintained.
Holly
Holly, 1-night trip
Verified
8/10 Very good
Dec 11, 2025
Great hotel within walking distance of downtown eateries and shops