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Kobe Portopia Hotel

4.5 star property
Luxury hotel with spa, near Port of Kobe

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Photo gallery for Kobe Portopia Hotel

Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool, seasonal outdoor pool
Exterior
Lobby
At Kobe Portopia Hotel, situated near the bustling Port of Kobe, experience a harmonious blend of relaxation and convenience. Indulge in rejuvenating spa treatments at LUANA or unwind by the seasonal outdoor pool. With 9 restaurants offering Japanese cuisine and free in-room WiFi, this hotel is perfect for those seeking a tranquil retreat with access to various activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Children stay free
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Self parking (surcharge)
  • Outdoor seasonal pool
The current price is CNY522
CNY660 total
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non-Smoking (South Building, South Resort Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Double Room, Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Hair dryer
Bidet
Bathrobes
Shower/tub combination
Free bottled water
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building Executive Floor, Corner Suite Double, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Corner Suite Double, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Corner Suite Double, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Executive Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Executive Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Executive Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Club Lounge
TV
Hair dryer
Bidet
Bathrobes
Shower/tub combination
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Hair dryer
Bidet
Bathrobes
Shower/tub combination
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(86 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Double Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Hair dryer
Bidet
Shower/tub combination
Free bottled water
Electric kettle
Cable/satellite channels
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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About the neighborhood

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Port of Kobe - 1 min walk - 0.0 km
  • Kobe International Exhibition Hall - 2 min walk - 0.2 km
  • Kobe Animal Kingdom - 18 min walk - 1.5 km
  • Meriken Park - 5 min drive - 4.3 km
  • Kobe Tower - 5 min drive - 4.6 km

Getting around

  • Kobe Airport (UKB) - 5 min drive
  • Itami Airport (ITM) - 50 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Kobe Iwaya Station - 6 min drive
  • Kobe Nada Station - 6 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Kobe Portopia Hotel puts you within a 10-minute drive of Port of Kobe and Kobe Anpanman Children's Museum & Mall. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers like that it's only a short walk to public transportation: Shiminhiroba Station is steps away and Minatojima Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 737 rooms
    • Arranged over 31 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Children under 17 years old are not allowed in the sauna.
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
    • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (JPY 1000 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Accessible train station shuttle
ROOM

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3200 to 3700 for adults, and JPY 1100 to 1900 for children

Parking

  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 11 to September 07
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe
HELP_OUTLINE

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?

Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Portopia Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Kobe Portopia Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kobe Portopia Hotel?

Yes. Self parking costs JPY 1000 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Kobe Portopia Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Kobe Portopia Hotel and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Kobe Portopia Hotel?

Yes, there are 9 onsite restaurants, featuring Japanese cuisine.

What's the area around Kobe Portopia Hotel like?

Kobe Portopia Hotel is in Chuo Ward, a short 5-minute drive from Kobe Airport (UKB) and 16 minutes' walk from Port of Kobe.

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Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Breakfast
Bed
Spacious room
Amenities
Location
Airport

What guests liked

  • Breakfast was a highlight with great variety and convenient options. (9 reviews)
  • The property offers convenient and efficient daily shuttle service to the city. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Large rooms, excellent room service
Leszek, 5-night trip

10/10 Excellent

Very good hotel I like
Jack, 14-night trip

10/10 Excellent

The staff was very polite and helpful. The hotel is very close to the cruise terminal.
ronald, 1-night trip

10/10 Excellent

very good hotel
kyusik, 2-night trip

10/10 Excellent

Good facilities and service
Daniel, 1-night trip

6/10 Okay

Bedroom was nice and spacious, It’s a good distance from anywhere but there is a free shuttle bus. The hotel is enormous and linked to a conference centre. The open air swimming pool charges its hotel guests to use it. I found the hotel quite impersonal which is understandable due to its size. Overall it’s OK but I wouldn’t book to stay there again.
Mark, 7-night trip

10/10 Excellent

Excellent

excellent view, clean, new and service
chi wai, 4-night trip

10/10 Excellent

Excellent.
Pradipta, 1-night trip

10/10 Excellent

It was excellent overall!
Ippei, 2-night trip

8/10 Good

Free shuttle bus service

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
4-night trip

10/10 Excellent

Actually, I wasn’t expecting running into an almost 5 star hotel for that kind of price I had to pay for - what a value!!!! I was truly taken having been in the hospitality industry my entire life, this was incredible.
Ibrahim Ismail Kim, 3-night trip

8/10 Good

No other restaurants around.
Karunesh, 2-night trip

10/10 Excellent

I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
Cathryn, 3-night trip

10/10 Excellent

Good
Tsz Tin, 5-night trip

8/10 Good

Service great
Nga Wun, 2-night trip

10/10 Excellent

Wonderful breakfast buffet

Great breakfast buffet on 30th floor Comfy beds and great views . Excellent rate, Sink drains very slowly . Partial shower glass doors created some wet floors.
1-night trip

2/10 Terrible

The lobby was impressive when you walk in. It definitely has a 5 stars feel till you get to your room. It looks dated, everything feel like it has not been updated since the 70s. The shower curtain has so many loose treads and room smell of cigarettes in a non smoking room. The staffs were amazing though, they went beyond their duty to try to find a more suitable room for us. Shout out to the entire front desk staff especially Rana and the night manager( sorry didn't catch his name.). That was 1 of the reason we didn't leave. Further more, the fee only for your room. Access to the pool is extra and expensive, no ice machine, no laundry room. I failed to understand why smoking still allow in any hotel room. The smell will eventually get into all room!
Thanh, 4-night trip

10/10 Excellent

The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.
Timothy, 4-night trip

8/10 Good

It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
Dominic, 2-night trip

8/10 Good

The room is too hot, even I turn off the heater.
YAM MING GARY, 4-night trip

10/10 Excellent

恐らくお部屋をグレードアップしてくださったかな？ とても綺麗でしたし、困り事に迅速に対応くださいました。また利用いたします。
YUKO, 1-night trip

10/10 Excellent

国際展示場でイベントがあり使用させていただきました。ゆっくりとした時間を過ごすことができ、サービスにも満足です。また利用したいと思います。
YUKI, 2-night trip

10/10 Excellent

Davvero una notte sola da trascorrere in una camera accogliente con un panorama notturno stupendo sulla città di Kobe.
Kristiina, 1-night trip

10/10 Excellent

築年数は経っている割に清潔感ありました。
Hisato, 1-night trip

8/10 Good

スタッフの方の対応はとても、良かったです。有り難うございました。
yoshiko, 1-night trip