Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
The Carlton Hotel puts you within a 15-minute drive of Dover Western Docks Cruise Terminal and Dover Castle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
At a glance
DONE
Hotel size
70 rooms
Arranged over 04 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves dinner only. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Sandgate Beach.
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Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.6
Cleanliness
8.0
Location
6.8
Staff & service
5.0
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Shower
Elevator
Furniture
Budget
Value
Reviews
Verified
8/10 Very good
May 19, 2026
Good location, close to town centre, safe on sight parking.
BRIAN
BRIAN, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Nice hotel very respectfull staff and clean hotel as well
ladislav
ladislav, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Clean room & friendly staff
Benita
Benita, 1-night trip
Verified
8/10 Very good
Dec 28, 2025
Friendly and welcoming
Annette
Annette, 3-night trip
Verified
6/10 Good
Mar 22, 2026
Cleaner is definitely NOT doing their job! Yes the hotel is dated but theres absolutely no excuse for bad cleaning it'll ruin their business.
Cleaner was outside our window smoking all morning so we couldn't even open the window in our room.
Reception staff very friendly and helpful couldnt fault them at all.
Tina
Tina, 1-night trip
Verified
8/10 Very good
Nov 9, 2025
Lovely sea view
BRIAN
BRIAN, 1-night trip
Verified
4/10 Fair
Mar 7, 2026
The location is wonderful right on the seafront, with a car park. The property itself could do with modernising throughout. The bar area vibe doesn’t match the style of the building.
My room wasn’t particularly clean the headboard had dust and the tv was covered in dust and the remote was sticky and dirty. The shower didn’t have hot water.
We didn’t have a comfortable sleep as the bed was hard and lumpy.
If the rooms had a refresh it would be a great place to stay.
Hannah
Hannah, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
The staff were very helpful and the room was immaculate
Most impressive for me was the bar area which was warm and inviting
Thank you for a wonderful stay
Barrie
Barrie, 1-night trip
Verified
8/10 Very good
Sep 8, 2025
Great night stay at Carlton Hotel
Staff on reception were friendly and helpful and check-in was quick and easy. My room contained everything I required during my stay.
Marc
Marc, 1-night trip
Verified
8/10 Very good
Sep 22, 2025
Great location near the sea.
The hotel is old and characteristic but clean. The staff were friendly and helpful especially the receptionist as she helped with the parking and provided useful info.
George
George, 1-night trip
Verified
8/10 Very good
Jul 28, 2025
Friendly staff
Very basic, but friendly staff and good location
adrian
adrian, 1-night trip
Verified
6/10 Good
Apr 7, 2025
Great location
Jeanette
Jeanette, 1-night trip
Verified
8/10 Very good
Apr 12, 2025
good location. comfortable room and great staff
LINDA
LINDA, 2-night trip
Verified
6/10 Good
Oct 23, 2025
Staff very friendly. lounge, reception and bar very clean and refurbished. Unfortunately the room let it down with lots of damage to the walls and the bathroom including past damp leaks and previous guests hair everywhere. Free WiFi in room with smart tv and sea view within very close walking distance to the town was a bonus though, was fine for what we needed the room for.
Charlie
Charlie, 2-night trip
Verified
8/10 Very good
Aug 27, 2025
Handy for the Channel Tunnel.
A basic hotel. Good value. An easy walk to shops and a few restaurants.
John
John, 1-night trip
Verified
6/10 Good
Jun 8, 2025
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Lou
Lou, 3-night trip
Verified
10/10 Exceptional
Jun 23, 2025
The staff were very friendly and helpful.
We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
chloe
chloe, 1-night trip
Verified
8/10 Very good
Mar 4, 2025
Staff were excellent and friendly
Sandra
Sandra, 3-night trip
Verified
8/10 Very good
Jun 20, 2025
it was a nice ,stay, comfortable the staff were all pleasant. Nice breakfast set up. we will return on our way back from France
James
James, 1-night trip
Verified
10/10 Exceptional
Jun 15, 2025
For the price you can not moan, staff are great, hotel needs updating, but if it does you won’t get it at this price, great location and views
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
May 25, 2025
This is my 3rd visit this year to the hotel. The staff are friendly and helpful
Sandra
Sandra, 1-night trip
Verified
8/10 Very good
Jul 30, 2025
Check in was quick,it was very quiet but no chair in the room.
Darryl
Darryl, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Muhammad
Muhammad, 2-night trip
Verified
8/10 Very good
Apr 27, 2025
Great location. The decor was a little dated, and smoke smells on the stairwell, but very convenient 1 night stop. The room had everythjng we needed.
DAVID
DAVID, 1-night trip
Verified
6/10 Good
May 20, 2025
Ideal overnight close to the Euro Tunnel
For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat