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Hivernage Hotel And Spa

5.0 star property
Luxury hotel with 2 bars/lounges, near Jemaa el-Fnaa

Choose dates to view prices

Photo gallery for Hivernage Hotel And Spa

Breakfast, lunch and dinner served
Rooftop terrace
Front of property
Deluxe room | 1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, pool umbrellas, sun loungers
Experience the epitome of luxury at Hivernage Hotel And Spa, where guests can unwind with a rooftop terrace, poolside bar, and rejuvenating spa treatments. With yoga classes at the 24-hour gym, shopping on site, 3 coffee shops/cafes and dry cleaning services available to make your stay seamless; previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 3 coffee shops/cafes
  • Spa services

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY1,566
CNY1,767 total
includes taxes & fees
Dec 5 - Dec 6

Why we love this property

Zen for body and soul
The full-service spa offers aromatherapy, body treatments, and facials. A sauna, hot tub, and steam room await after yoga classes or gym sessions.
Luxury urban oasis
The rooftop terrace at this luxury hotel offers a serene escape above the bustling city center. Panoramic views create a perfect retreat.
Dining delights
This hotel boasts a restaurant, 3 cafes, and 2 bars for culinary adventures. Free buffet breakfast starts each day with delicious flavors.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Shower/tub combination
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Shower/tub combination
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe room

Deluxe room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very Good, 1,002 reviews
The price is CNY1,478
CNY1,686 total
includes taxes & fees
Nov 30 - Dec 1
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About the neighborhood

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Casino de Marrakech - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 7 min walk - 0.6 km
  • Koutoubia Mosque - 10 min walk - 0.9 km
  • Avenue Mohamed VI - 11 min walk - 1.0 km
  • Jemaa el-Fnaa - 18 min walk - 1.5 km

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 30 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Nobu Marrakesh - ‬1 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Comptoir Darna - ‬4 min walk

About this property

Hivernage Hotel And Spa

Hivernage Hotel And Spa is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in massages, aromatherapy, or hydrotherapy, and La Table du Marché serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 3 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)
  • Lifeguard on site

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Table du Marché - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Premium - Onsite tapas bar. Open daily.
My Sky - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way, maximum occupancy 6)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MAD 800.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Frequently asked questions

Does Hivernage Hotel And Spa offer free cancellation for a full refund?

Yes, Hivernage Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hivernage Hotel And Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hivernage Hotel And Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hivernage Hotel And Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hivernage Hotel And Spa?

Yes, an airport shuttle is available. The charge is MAD 300 per vehicle one-way.

What are the check-in and check-out times at Hivernage Hotel And Spa?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hivernage Hotel And Spa?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (5-min walk) and Casino de Marrakech (7-min walk) are both nearby.

What is there to do at Hivernage Hotel And Spa and nearby?

Onsite recreation at Hivernage Hotel And Spa includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Hivernage Hotel And Spa also has a steam room.

Are there restaurants at or near Hivernage Hotel And Spa?

Yes, there's an onsite restaurant, La Table du Marché.

What's the area around Hivernage Hotel And Spa like?

Hivernage Hotel And Spa is in Gueliz, a short 18-minute walk from Jemaa el-Fnaa and 11 minutes' walk from Koutoubia Mosque.

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Hivernage Hotel And Spa Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Air conditioning
Restaurant
Nightclubs
Food
Bar
Neighborhoods

What guests liked

  • Breakfast was a highlight with a good selection and wonderful quality. (8 reviews)
  • The pool was refreshing and a very welcome place to spend a hot afternoon. (5 reviews)
  • The spa service was amazing and an experience to remember. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful hotel and friendly and helpful staff
Cordelia, 7-night trip

10/10 Exceptional

Great stay! Friendly staff
Rajaa, 5-night trip

8/10 Very good

Very good overall
Nabih, 2-night trip

6/10 Good

Nice place but air con only blowing warm in the four rooms I booked.
Peter, 4-night trip

10/10 Exceptional

Lovely hotel in a lovely area. Fantastic, friendly staff who will go out of their way to please. It would have been a better experience if the aircon in the room was in operation and you have to endure loud music from the neighbouring hotel.

10/10 Exceptional

Impeccable
Amine, 4-night trip

4/10 Fair

Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.
ibrahim, 4-night trip

4/10 Fair

The negative feedback is not as much for the hotel itself but the unbearable noise around the property. Internal noise in the room from machine next door and luckily the staff was kind and changed my room for an acceptable one. But the external noise from the rooftop bar of this hotel and the Nobu hotel across the road was deafening!!!! Impossible to sleep until well past midnight. Families with kids should stay well away. Hivernage is a terrible area of Marrakesh, noisy party at every corner. It was a mistake not to stay at a riad inside the Medina.
M, 3-night trip

4/10 Fair

Reception staff was generally unhelpful and unpleasant. In my opinion reception staff needs more training. I will not give this hotel more than 3 star rating.
SHAHERYAR, 2-night trip

8/10 Very good

Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.
Daljinder, 4-night trip

10/10 Exceptional

Spacious clean well appointment and quiet room. Staff all extremely friendly and helpful. Great location close to Old and new town. Good food options.
Conor, 7-night trip

8/10 Very good

Buena ubicación en zona nueva con muchas opciones !
Arturo, 2-night trip

6/10 Good

Hôtel très mal insonorisé la nuit on entend tout les chaises tirés les pas des voisins. De plus les chambres sont très sombres,le petit déjeuner est correct. Le personnel est sympathique
Garbis, 4-night trip

10/10 Exceptional

Excelente hospedaje en general!

Increíble! Desde el check in, el restaurant,.la alberca, desayuno incluido muy bueno y mucha variedad. Los masajes en el Spa muy ricos!
Fernando, 1-night trip

8/10 Very good

Location is good just 10 to 15 minutes walk to the center. Pool and roof top bar is a plus. Overall recommended
Mabel, 3-night trip

10/10 Exceptional

Friendly staff. Helpful! Would stay again!
David, 2-night trip

8/10 Very good

It was fine but the sky bar is excellent Pool looks nicer in photos
Helen, 5-night trip

10/10 Exceptional

Super séjour à l'hivernage !

Super accueil, et séjour confortable, établissement idéalement situé non loin du centre historique ainsi que du gueliz ! Staff super sympa et attentionné, sens très affirmé du service ! Personnel très professionnel et au Top ! Idéal pour un court séjour ou plus long. Vous recommande le SPA ! A vous de jouer !
MEHDI, 3-night trip

10/10 Exceptional

Well positioned hotel with good standard

Well positioned hotel in a nice neighborhood with good access to good restaurants at the hotel and surroundings. Easy walk of 10-15 min to the square and city centre. Room clean and spacious and good variety for breakfast. Friendly staff.
Andreas, 4-night trip

10/10 Exceptional

Crew was super vriendelijk en behulpzaam vooral karima spa was geweldig en schoon de kamer was prachtig en schoon en is ook op een top locatie ik raad dit hotel zeker aan
Moen, 3-night trip

10/10 Exceptional

My recent stay at Hivernage Hotel and Spa was overall pleasant, thanks to the incredible staff and their dedication to guest satisfaction. The hotel staff went above and beyond, and the service in the restaurant was particularly exemplary. Imad, one of the servers, handled a minor issue with professionalism and kindness when I found a hair in my food. While this was disappointing, he made every effort to make up for it, which I truly appreciated. Karima at the front desk was outstanding—she went above and beyond to accommodate my requests, making my stay much more enjoyable. Fadua (from client relations, I believe—apologies if the spelling is incorrect) was also incredibly kind and attentive. While the staff was exceptional, there are a few areas for improvement. The beds and pillows are much too hard, which affected my sleep quality. Additionally, the windows on the Nobu side of the hotel need better soundproofing, as outside noise was quite disruptive at times. If you’re planning a stay, I’d recommend requesting a room on the Sofitel side for a quieter experience. Thank you again to the wonderful staff for their warmth and professionalism—it made a significant difference during my stay. With a few adjustments, this hotel has the potential to offer an even better guest experience.
Cindy, 4-night trip

6/10 Good

I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.
Line Fossen, 2-night trip

8/10 Very good

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
David Grey, 4-night trip

6/10 Good

The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.
Eva, 3-night trip

10/10 Exceptional

Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.
Joanne, 3-night trip