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Hivernage Hotel And Spa

5.0 star property
Luxury hotel with 2 bars/lounges, near Jemaa el-Fnaa

Choose dates to view prices

Experience the epitome of luxury at Hivernage Hotel And Spa, where guests can unwind with a rooftop terrace, poolside bar, and rejuvenating spa treatments. With yoga classes at the 24-hour gym, shopping on site, 3 coffee shops/cafes and dry cleaning services available to make your stay seamless; previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 3 coffee shops/cafes
  • Spa services

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY1,013
CNY1,173 total
includes taxes & fees
Jun 10 - Jun 11

Why we love this property

Work and play paradise
Located in the city center, this hotel offers a business center and meeting room for work. After hours, indulge in spa services and unwind at the poolside bar.
Dining delights
This hotel boasts a restaurant, 3 cafes, and 2 bars for culinary adventures. Free buffet breakfast starts each day with delicious flavors.
Zen for body and soul
The full-service spa offers aromatherapy, body treatments, and facials. A sauna, hot tub, and steam room await after yoga classes or gym sessions.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, laptop workspace

Superior Double Room

7.8 out of 10
Good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, laptop workspace

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe room

Deluxe room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe room

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Premium bedding, minibar, in-room safe, laptop workspace

Family Room (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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8.8 out of 10, Excellent, 668 reviews
The price is CNY560
CNY668 total
includes taxes & fees
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About the neighborhood

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Casino de Marrakech - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Avenue Mohamed VI - 11 min walk - 1.0 km
  • Koutoubia Mosque - 12 min walk - 1.0 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 30 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Nobu Marrakesh - ‬4 min walk
  • ‪Palais Jad Mahal - ‬3 min walk
  • ‪Koya - ‬4 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Hivernage Hotel And Spa

  • Hivernage Hotel And Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in massages, aromatherapy, or hydrotherapy, and La Table du Marché serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 3 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)
  • Lifeguard on site

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Table du Marché - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Premium - Onsite tapas bar. Open daily.
My Sky - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way, maximum occupancy 6)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MAD 700 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Frequently asked questions

Does Hivernage Hotel And Spa offer free cancellation for a full refund?

Yes, Hivernage Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hivernage Hotel And Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hivernage Hotel And Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hivernage Hotel And Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hivernage Hotel And Spa?

Yes, an airport shuttle is available. The charge is MAD 300 per vehicle one-way.

What are the check-in and check-out times at Hivernage Hotel And Spa?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hivernage Hotel And Spa?

No, this hotel doesn't have a casino, but Casino de Marrakech (7-min walk) and Le Grand Casino de La Mamounia (8-min walk) are both nearby.

What is there to do at Hivernage Hotel And Spa and nearby?

Onsite recreation at Hivernage Hotel And Spa includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Hivernage Hotel And Spa also has a steam room.

Are there restaurants at or near Hivernage Hotel And Spa?

Yes, there's an onsite restaurant, La Table du Marché.

What's the area around Hivernage Hotel And Spa like?

Hivernage Hotel And Spa is in Gueliz, a short 11-minute walk from Avenue Mohamed VI and 19 minutes' walk from Marrakech Plaza.

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Reviews

Hivernage Hotel And Spa Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of options and fresh, well-prepared food. (11 reviews)
  • The spa service was amazing and an experience to remember with fantastic steam and signature massages. (4 reviews)
  • The pool was refreshing and a very welcome place to spend a hot afternoon. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Air conditioning
Restaurant
Food
Nightclubs
Taxi
Towns

Reviews

Verified

10/10 Exceptional

The hotel was outstanding and the rooms were amazing
Hardeep, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel and friendly and helpful staff
Cordelia, 7-night trip
Verified

10/10 Exceptional

Spacious clean well appointment and quiet room. Staff all extremely friendly and helpful. Great location close to Old and new town. Good food options.
Conor, 7-night trip
Verified

8/10 Very good

The hotel is conveniently located for the train, airport, and a number of attractions. The room was clean, quiet, and comfortable. The breakfast, included in the price, provided a good variety of options and the food was fresh and well-prepared. We really enjoyed our stay.
Geoffrey, 2-night trip
Verified

8/10 Very good

Soukaina looked after us really well showed me the way to the mall and went over and beyond to help us she was super friendly and caring she made the experience great. The only downside to this hotel was that the sewage system was off I think there was a foul smell 14/7 and the hotel needs a bit of renovation tbf! But the location was deffo my fave might not be for everyone tho, depends on what kinda place u like to eat at for example.
Hedieh, 2-night trip
Verified

10/10 Exceptional

Wonderful stay right outside the Medina. The staff were incredible with any requests or minor issues, they really made my stay very enjoyable and comfortable. As a solo female traveler I felt extremely safe and well taken care of. The spa service was amazing and an experience to remember. The breakfast was very good and the pool area is very nice.
Jennefer, 3-night trip
Verified

10/10 Exceptional

Lovely hotel good location
Ian, 4-night trip
Verified

8/10 Very good

Very friendly staff, variety of food at breakfasts. Great location.
Younes, 6-night trip
Verified

6/10 Good

Excellent staff and service let down by amenities that are getting old and not really at the price level. First room, the water was leaking from the toilet onto the floor; staff very promptly changed my rooms and in this one there was no hot water at the tap only for the shower. Breakfast food really bad and bland. One morning they forgot to bring my ordered omelette, next morning took them 25 min to make it! Rooms are just about OK for a 3 star hotel.
Marcel, 3-night trip
Verified

10/10 Exceptional

Great stay! Friendly staff
Rajaa, 5-night trip
Verified

10/10 Exceptional

Friendly staff. Helpful! Would stay again!
David, 2-night trip
Verified

10/10 Exceptional

Well done! From arrival to departure the staff were outstanding. Everyone was very friendly and attentive. An obvious eye for detail with all restaurant staff. Pool was beautiful and a very welcome place spend a very hot afternoon.
Glen, 1-night trip
Verified

8/10 Very good

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
David Grey, 4-night trip
Verified

8/10 Very good

It was fine but the sky bar is excellent Pool looks nicer in photos
Helen, 5-night trip
Verified

8/10 Very good

Location is good just 10 to 15 minutes walk to the center. Pool and roof top bar is a plus. Overall recommended
Mabel, 3-night trip
Verified

10/10 Exceptional

Stayed for 3 nights B & B. Twin room clean, very comfortable, and quiet. Great breakfast. Ate in the hotel restaurant on the first evening. Nice atmosphere. with good service, food and wine. Fantastic steam and "signature" massage -thanks to Towia and Nonhaila. Definitely recommend. Perfect location. Easy 5 minute walk to the Medina. Plenty of restaurants nearby. Good comms prior to arrival from reception / concierge. Good service all around. Rooftop bar and restaurant closed for refurbishment. Small pool but didnt use.
Rosie, 3-night trip
Verified

10/10 Exceptional

Well positioned hotel with good standard

Well positioned hotel in a nice neighborhood with good access to good restaurants at the hotel and surroundings. Easy walk of 10-15 min to the square and city centre. Room clean and spacious and good variety for breakfast. Friendly staff.
Andreas, 4-night trip
Verified

6/10 Good

Nice place but air con only blowing warm in the four rooms I booked.
Peter, 4-night trip
Verified

4/10 Fair

Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Sidra, 2-night trip
Verified

10/10 Exceptional

The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Sardor, 3-night trip
Verified

6/10 Good

The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.
Eva, 3-night trip
Verified

8/10 Very good

We up graded and paid extra to have the room with terrace, when we arrived at the hotel we were told that there was only Two rooms in the Hotel with terrace & they were occupied, we was very disappointed, the Room we had was very nice but it wasn’t what we paid for. The pool was disappointing the sun only came round on to the pool around 3/4pm by that time the sun beds were taken, as it’s only a small pool, there was construction going on at the hotel which we wasn’t told about, the breakfast was very nice so much choice with good fresh products, location very safe to walk around in the evening, 15mins to walk into the old town, Expedia needs to address there’s only 2 rooms with balcony/terrace it’s false advertising not sure if I would stay again because of our room & the pool.
Hatice, 3-night trip
Verified

8/10 Very good

Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.
Daljinder, 4-night trip
Verified

6/10 Good

Positive: staff friendly, a selection of breakfast. Negative: no free newspaper, no electric kettle, no tea bags, no reading lamp, and noisy all night long until 5am or 6am! If you are a light-sleeper like me, I was wide awake all night until the early morning. Loud noises from the disco music or clubbing next door or something was going on nearby. People still walked around in the street, a busy traffic, taxis everywhere, with drivers blasted their horns and revving their cars, and people talking so loud in the street all night long until 6am! Unless you love to party all night long…you will be OK. But I need my sleep after an all day sightseeing in Marrakech. This noisy goings-on happened at least three nights while I was staying in this hotel for a week.
Eliza Kentjana, 7-night trip
Verified

4/10 Fair

Disappointement: Hotel needs an upgrade.

Disappointed in this hotel which used to have a great reputation. The rooms and bathroom are getting old. The bed was not comfortable: 2 twins poorly made into a Queen, not worth the price. Air conditioning was too loud. No service elevators: Staff member used elevators so often that we ended up having to use the stairs most of the time. Parking is essentially a street parking: difficult to in a busy area of town (The valet service makes up for it somewhat). Gym area was not air conditionned: too hot to be used in a 30C+ weather. The only positive was the service quality and the helpfulness of the staff members.
1-night trip