The food would be perfect if it was more abundant, and the Japanese food can be cancelled! It's not fresh at all! A very happy vacation
jiang
1 晚行程
4/10
I would not stay at this resort again. 10/10 would NOT recommend. They only have colored towels for the rooms that smell like they hadn’t been washed, very musty. Asked for white towels. They didn’t have any. All the towels smelled like they hadn’t been cleaned. The rooms had a weird smell too. Like they hadn’t changed the air filters, a moldy smell. The food at the specialty restaurants is the same food served at the buffet. The entertainment takes place at the main stage 95% of the time not entertaining at all.
Bianca
3 晚家庭旅行
8/10
I had a wonderful time at Riu Ocho Rios. The staff were all pleasant, the room and premises were generally clean. My only disappointments were the pool closing times and lack of variety in food options. It seems to be a good value for family vacation.
Tyeise
4 晚家庭旅行
10/10
It was fantastic; the food was great; entertainment was fabulous. We had a great time and would visit again. The place is clean; not to mention the refridgerator stock with drinks, that was awesome.
GRACE
3 晚结伴旅行
10/10
Mathias
5 晚行程
10/10
Melanie
4 晚行程
10/10
Andrés Felipe
5 晚行程
10/10
Orville
3 晚行程
8/10
Vishon
6 晚行程
10/10
SONYA
3 晚行程
10/10
Ravon
3 晚行程
10/10
Vanessa
5 晚行程
4/10
Bryana
4 晚行程
2/10
Food is horrible customer service sucks takes days to address an issue
Jyorken
4 晚浪漫旅行
10/10
I loved the hospitality that was given. If I ever had any questions, they were always very informative and didn't mind answering them. I'd definitely recommend this place to anyone considering. Very happy guests we were. Thank you Hotel Riu!
Aprile
5 晚家庭旅行
8/10
Victoria
3 晚行程
10/10
The checking with Jason was a breeze. The staff was friendly and accommodating. The property was clean and beautiful. The food was good. Will definitely book again
Danya
2 晚家庭旅行
6/10
The property was clean. The rooms could use an upgrade but for the most part we enjoyed our stay
Shenelle
4 晚浪漫旅行
4/10
Food and staff’s attitude can be better. Very rude staffs
bharat
3 晚行程
6/10
We liked the beach, the size of the resort, the friendliness of the staff. We did not like that they don’t have champagne or Prosecco. They only served mimosas a few days. You can purchase champagne from the front desk, but it is $25.00 for a $12.00 bottle of champagne.
Lana Deann
5 晚家庭旅行
10/10
Tanya
7 晚行程
10/10
Otis
1 晚行程
10/10
The staff are very nice
Norma
2 晚家庭旅行
4/10
Good property with several facilities to keep us busy while inside the resort. Location is a big plus providing a serene atmosphere with view of mountains, several trees and ocean on the other side. We liked the buffet food options inside the property to better manage time, go around visit places.
However, we sensed differential treatment especially in cafeteria (by a few staff) which we don’t appreciate. Hence, the poor rating for Staff and Service.