At Comfort Suites, guests praise the spacious rooms and friendly staff. Begin your day with continental breakfast, then dive into fun at one of the two pools or get a workout in at the gym.
Reviews
5.65.6 out of 10
Popular amenities
Gym
Pool
Free breakfast
Laundry facilities
Non-smoking
Air conditioning
Main amenities (6)
Daily housekeeping
Indoor pool and outdoor pool
Fitness center
Coffee/tea in a common area
Self-serve laundry
Meeting room
Feel at home (6)
Children stay free
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
In-room climate control (air conditioning)
Room options
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Comfort Suites is a great choice for a stay in Richmond. Guests can visit the fitness center for a workout or splash around at the outdoor pool or indoor pool.
Languages
English
At a glance
DONE
Hotel size
70 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (up to 40 lbs per pet)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–9 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
Laundry facilities
Facilities
Fitness center
An outdoor pool
An indoor pool
Room amenities
Be entertained
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 2.00 per accommodation, per night
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Also known as
Econo Lodge Motel Richmond
Econo Lodge Richmond
Econo Lodge
Comfort Suites Hotel
Comfort Suites Richmond
Econo Lodge Richmond Area
Frequently asked questions
Is there a pool at Comfort Suites?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Comfort Suites?
Yes, pets are welcome, with a maximum weight of 40 lbs per pet.
What are the check-in and check-out times at Comfort Suites?
Check-in start time: 3 PM; Check-in end time: 7 AM. Check-out time is 11 AM.
What is there to do at Comfort Suites and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Comfort Suites also has a fitness center.
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Comfort Suites Richmond Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.0/10
Cleanliness
7.0/10
Staff & service
5.2/10
Property conditions & facilities
Reviews
4/10
The room was at the back of the property a little too isolated. We didn't feel safe. The tub and toilet were stained. The floor bounced when we walked on it.
Christine
8/10
Verified traveler
2/10
joe
8/10
charles
10/10
Everything you need is there no hassle i rested well
darlene
8/10
We stayed there 4 nights and it was easy to make it home for that time being. we had our 2 year old with and it was spacious enough for him to run around and play with toys and not trip over him. I didn't see anything about a fridge a microwave so seeing that was a bonus. Overall the room could of been cleaner, the walls were gross and had stains and who knows what on them... but the beds seemed clean and were comfy. The staff was amazing. The breakfast was okay... we usually got up at the tail end of it so only cereal was left.
Nick
2/10
Not a good experience. The room was okay.... you get what you pay for....
Was put in back corner where there was drug activity and partying all night long.
Left in the middle of the night to resume travel since sleeping was not an option.
Called customer service the next day and was hurried off the phone.
They did not seem to care... must be par for the course.
Sean
6/10
The room was large. The bathroom needs updating but it worked.
Charlotte Ann
6/10
No one there when I arrived. Had to wait 5 minutes for anyone to show up. They gave me a room with a TV that did not work. The toilet had a hard time flushing and the phone was dead so I could not all the front desk. It was pouring down rain so had to go out to get another room. They did give me a room that had been recently remodeled and the TV worked. Bed was very comfortable.
Verified traveler
2/10
We stayed at this hotel last night because we needed a place to stay due to a storm. They did have a room---the evening clerk was very helpful trying to accommodate our needs (a sofa bed). Upon entering the room, I was immediately disgusted by the vinyl flooring all over. It felt sticky and gross. There were two hand towels and that is all for bath linens. The employee said there were no washcloths but she did bring some bath towels. Bath tub was supposed to be white but was stained a dark tan. There was disgusting dirt behind the door.--you could tell it hadn't been cleaned for weeks. The tv was very fuzzy. Thankfully, the beds were comfortable. But I felt so disgusting the whole time and I couldn't take a shower in the disgusting shower. The crock pot in the lobby was not clean and upon walking in last night, there was a very inappropriate show on tv.
Dawn
6/10
Anthony
2/10
Was horibble I got a refund and left the first night out of a week beds where not made smelt like beer and bathroom door didn't even close
jared
4/10
GOOD PLACE TO TAKE SHOWER AND GET SOME SLEEP
Dave
8/10
Verified traveler
6/10
We were not there much and thank goodness. We got a non-smoking room, the entire room smelled of smoke, like the cleaning lady was chain-smoking while she cleaned it. The room was in major need of some TLC.
Verified traveler
6/10
Teri
4/10
We arrived at 2am, while check-in was easy. The front desk lady was on the phone with a friend and when I opened the door she said **** you scared me. After that we got a key to a room. When we tried to use it it didn't work, we had to walk back to the front desk three times before we got a working key. By then we had awoken the loud barking dog in the adjacent room. So we asked to be moved, this began a nearly 45 min circus show or poorly managed room inventory, and access keys that would not work. Finally at 3am we demanded our original room. We are entered put out iPhones music up as loud as it would go and endured an hour of solid barking.
On the plus side the beds were surprisingly comfortable...or maybe we were just exhausted.
Verified traveler
8/10
Verified traveler
4/10
The room smelled of smoke so that was uncomfortable for us.
Verified traveler
4/10
Alex
2/10
The room appeared ok. I did a superficial check of the bed and stuff. But woke up the next day with bed bug bites on my stomach and arm. Still itching two days later too! Other guests came in drunk, loud and obnoxious at 2am as well. Won't stay here again.
Scott
4/10
The hotel staff was helpful and friendly. There was no hot water for a shower in the morning.
Verified traveler
6/10
Our hotel room wasn't spotless, and it smelled like cigarettes even though it was a non-smoking room, but it was what we needed for the price! The heat wasn't on in our room when we arrived so it was quite chilly, but the room warmed up fairly quickly. I would recommend if you're looking for a quick stay on the cheaper side.
Verified traveler
10/10
NICE PEOPLE AND VERY HELPFUL VERY SWEET LADY AT FRONT DESK
Verified traveler
8/10
No frills, but we would stay again. The breakfast was better than most. Tub and shower was small. No one was around when we checked out, but wrote a note on a napkin, left the keys and was gone. Thanks!