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Sheraton Haikou Hotel

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Holiday Beach

Choose dates to view prices

Located close to Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel is a haven for families. Enjoy ocean views at one of the 3 restaurants, relax in the hot springs or take a dip in the outdoor pool. With free self parking, bike rentals and activities like basketball on offer.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Children's club

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CNY558
CNY651 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Beach bliss and beyond
The hotel sits on a white sand beach with direct bay access. The boardwalk location offers basketball on-site and nearby sailing, surfing, and water skiing.
Business meets pleasure
Located on the boardwalk, this hotel connects to a convention center and shopping hub. Enjoy hot springs, in-room massages, and 24-hour room service.
Diverse dining options
Enjoy meals at three restaurants with picturesque views. The hotel features outdoor dining, a cafe, bar, and inclusive breakfast options.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Balcony, Garden View

Room, 2 Twin Beds, Balcony, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Twin Beds, Balcony, Garden View

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Balcony, Ocean View

Room, 2 Twin Beds, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 2 Bedrooms, Ocean View

Grand Suite, 2 Bedrooms, Ocean View | Living room | 42-inch LCD TV with satellite channels, TV

Grand Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 131 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Grand Suite, 1 King Bed, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Grand Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 132 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

Premier Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Premier Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • 176 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • 352 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Ocean View

Family Suite, 2 Bedrooms, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Family Suite, 2 Bedrooms, Ocean View

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Indoor pool, pool umbrellas, sun loungers
Hilton Haikou
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  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 130 reviews
The price is CNY487
CNY568 total
includes taxes & fees
Jun 1 - Jun 2
Hilton Haikou
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About the neighborhood

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Holiday Beach - 13 min walk - 1.1 km
  • Hainan International Convention and Exhibition Center - 4 min drive - 4.0 km
  • Hainan University - 15 min drive - 17.5 km
  • Haikou Arcade Street - 15 min drive - 17.6 km
  • Haikou Clock Tower - 16 min drive - 17.9 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪湖南菜馆 - ‬8 min drive
  • ‪每日维C·鲜榨果汁 - ‬18 min drive
  • ‪C.STONE 创意星厨餐吧 - ‬18 min drive
  • ‪CoCo 都可 - ‬18 min drive
  • ‪美海岛清补凉(佳禾苑店) - ‬12 min drive

About this property

Sheraton Haikou Hotel

  • Sheraton Haikou Hotel is a great choice for your beach stay in Haikou, putting you near activities like surfing/body boarding, water skiing, and sailing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Breeze, one of 3 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a kids' club are other highlights at this luxurious hotel. Fellow travelers say good things about the room service.

At a glance

DONE

Hotel size

    • 341 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Train station shuttle on request (available at scheduled times)*
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Basketball
  • Hot springs
  • Shopping
  • Pool table
  • Beach access
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Separate dining area

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Spa

There are 6 hot springs open between 8:00 AM and 10:00 PM.

Dining

Breeze - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Jade - Overlooking the garden, this restaurant serves lunch and dinner. Open daily.
&More by sheraton - This lobby lounge overlooks the ocean and pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: CNY 16.6 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 182 per person

Children & extra beds

  • Rollaway beds are available for CNY 230.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from 8:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a deadbolt lock on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Haikou Resort

Haikou Sheraton

Haikou Sheraton Resort

Sheraton Haikou

Sheraton Haikou Resort

Sheraton Resort Haikou

Sheraton Haikou Hotel Haikou

Sheraton Haikou Resort Hainan, China

Sheraton Haikou Hotel Hainan China

Sheraton Haikou Hotel Hotel

Sheraton Haikou Hotel Haikou

Sheraton Haikou Hotel Hotel Haikou

Frequently asked questions

Is there a pool at Sheraton Haikou Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sheraton Haikou Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Haikou Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Haikou Hotel?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Haikou Hotel and nearby?

Have fun with nearby activities like sailing, body boarding, and water skiing. Additional recreation onsite includes basketball and hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Sheraton Haikou Hotel?

Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views.

Does Sheraton Haikou Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Haikou Hotel like?

Sheraton Haikou Hotel is in Xiuying, a short 14-minute walk from Holiday Beach.

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Reviews

Sheraton Haikou Hotel Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Completely resort atmosphere!!
Kan, 4-night trip
Verified

8/10 Very good

Limite pour avoir des informations.
christian, 3-night trip
Verified

10/10 Exceptional

Sheraton Haikou

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Halima, 4-night trip
Verified

8/10 Very good

房间隔音较差。
HaoHsin, 1-night trip
Verified

8/10 Very good

Stayed here for business

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Michael, 3-night trip
Verified

10/10 Exceptional

去看花花演唱會選了這家，很漂亮的酒店
3-night trip
Verified

6/10 Good

little bit disappointed for the chain of Sheraton

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
3-night trip
Verified

8/10 Very good

Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
3-night trip
Verified

8/10 Very good

sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
Adem, 2-night trip
Verified

10/10 Exceptional

泳池太捧了

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！
Ng, 1-night trip
Verified

2/10 Poor

Spacious building, beautiful hallway, nice beach, beautiful street!
Steve, 2-night trip
Verified

4/10 Fair

Zur Zeit Renovierungsarbeiten, unerttäglich laut

Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort
Verified

8/10 Very good

delightful stay
Verified

6/10 Good

NICE HOTEL CLOSE TO BEACH

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....
Verified

2/10 Poor

The room condition is really bad!

No air-cond and central maintenance is really bad with smelly air, like urine with amonia smell.（＞^＜）This is the worse one among all my SHERATON stay. No need to consider!
Verified

8/10 Very good

Nice place to kick back and relax

I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.
Verified

8/10 Very good

プライベートビーチの景観も素晴らしいホテル

あいにくの雨模様の天気でしたが、部屋から眺めることのできる、プライベートビーチと海の景観はすばらしく、 これが晴れた日でしたら、さらに最高だったな　と少し残念でしたが、それでも十分に堪能できました。
Verified

8/10 Very good

設施稍落後

沒有Wi-Fi，有線上網速度太慢，且收費高昂。床不太大，原本的海景房的海景完全被樹林遮住了，實在是不太滿意。但是早餐很豐盛，景色很漂亮。
Verified

10/10 Exceptional

Molto bene
Verified

4/10 Fair

Not so great

Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.
Verified

10/10 Exceptional

Sehr zufrieden .....

Das Abholen hat nicht geklappt, aber dafuer complimentary Airport Transfer beiAbreise und Upgrade des Zimmers. Im Grossen und Ganzen sehr zufrieden. Sehr schoener Pool !
Verified

6/10 Good

poor service!

The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!
Verified

10/10 Exceptional

A Must Stay on Haikou, Hainan, China

Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!
Verified

10/10 Exceptional

First class hotel

Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.
Verified

10/10 Exceptional

Hainan's Little Known Secret

Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.