Playa Esperanza Resort

Property class: 4
Beachfront hotel with spa, near Playa de Muro

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At Playa Esperanza Resort, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Playa de Muro. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Speisesaal, one of 2 restaurants, offers a beachfront location and serves breakfast and dinner. Other highlights include 3 poolside bars, a bar/lounge, and a health club. Fellow travelers say good things about the overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 40 of 40 rooms

Standard Apartment, City View (3 Adults + 1 Child)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Partial Sea View (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Double Room, Balcony (2 Adults)

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Partial Sea View (2 Adults)

  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double Room, Balcony, Partial Sea View (2 Adults)

  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room, Balcony

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Junior Studio Suite, Partial Ocean View (3 Adults + 1 Child)

  • Partial sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Suite, Balcony, Partial Sea View (3 Adults + 1 Child)

  • Partial sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Double Room, Balcony (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Partial Sea View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Balcony, Partial Sea View (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Junior Suite, Balcony (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Studio Suite, Partial Ocean View (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Studio Suite, Partial Ocean View (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Junior Studio Suite, Partial Sea View (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Studio Suite, Partial Ocean View (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Apartment, City View (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Apartment, City View (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, City View (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, City View (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, Partial Sea View (2 Adults +2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Partial Sea View (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Partial Sea View (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Partial Sea View (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite, Balcony, Partial Sea View (2 Adults +2 Children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Suite, Balcony, Partial Sea View (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, Balcony, Partial Sea View (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, Balcony, Partial Sea View (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Balcony, Sea View (2 Adults +2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Balcony, Sea View (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, Balcony, Sea View (3 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Balcony, Sea View (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Suite, Balcony (2 adults + 1 child)

  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds

Premium Suite, Balcony (2 adults + 2 children)

  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Premium Suite, Balcony (3 adults)

  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds

Premium Suite, Balcony (3 adults + 1 child)

  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Premium Suite, Balcony (4 adults)

  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Avenida de la Albufera No 4, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Lake Esperanza - 3 min drive - 2.5 km
  • Platja dels Francesos - 4 min drive - 2.2 km
  • Alcúdia Beach - 6 min drive - 4.2 km
  • Alcúdia Port - 8 min drive - 6.7 km

Getting around

  • Palma de Mallorca Airport (PMI) - 64 min drive
  • Petra Station - 21 min drive
  • Inca Station - 23 min drive
  • Muro Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Numa Beach - ‬12 min walk
  • ‪Gelats Artesa Valls - ‬10 min walk
  • ‪Beach Bar Eden Playa - ‬3 min drive
  • ‪Picco - ‬6 min walk
  • ‪Bike Point Cafe - ‬11 min walk

About this property

Playa Esperanza Resort

  • At Playa Esperanza Resort, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Playa de Muro. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Speisesaal, one of 2 restaurants, offers a beachfront location and serves breakfast and dinner. Other highlights include 3 poolside bars, a bar/lounge, and a health club. Fellow travelers say good things about the overall property condition.

At a glance

Hotel size

    • 565 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.
    • This property enforces a strict dress code during dinner in the restaurant.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free supervised childcare

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Free offsite parking within 164 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Playa Esperanza Resort Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served excellent food with kind and attentive staff. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Water
Supermarkets
Food
Beach

Reviews

Verified review

10/10 Exceptional

What a great experience Beautiful resort very clean the food was amazing and delicious and also the stuff was fantastic We will come again
Verified review

6/10 Good

Room and the gym was nice. Place was pretty noisy special during the breakfast and sinner puffet times and food was average. Beach was nice but the hitel didnt have beach chairs so you had to rent them out.
Verified review

10/10 Exceptional

We absolutely loved this resort! I would only recommend it to families though, at least during the time we went. So many kids and families, so if you’re kidless you may not enjoy the experience as much if you’re looking for solitude lol. All that to say, our 4 year old did NOT want to leave. The beach was incredible and so clean. Pools were chilly but I think just the time of year we went (end of September). There were two women in the restaurant who were absolutely amazing and so kind to us. One of them has a 7 year old and she greeted our daughter every day with a big smile and seeing how she was (we cannot remember their names sadly). The activities and accommodations for kids were endless, their indoor play space was the best thing I’ve seen on a resort, ever. Always something to do. We seemed to be the only Americans at the resort, but that was nice actually lol. Only downside(which could have been the time we went) was it was not diverse at all In terms of who was at the resort. Seemed like a German/Netherlands holiday time to go. None the less, we plan to go back eventually because we had such a great time!!
Verified review

2/10 Poor

This was the worst vacation experience I’ve had in the last 20 years. Your North building (apartments) have a significant sanitation issue, and possibly a sewer management issue as well. The density of insects (ants, flies, cockroaches, beetles, etc) in the room was unacceptable. And your staff don’t seem to care AT ALL, which is perhaps the greatest source of disappointed. If you’re over capacity, and truly unable to accommodate a guest, then offer them a refund. I did find a suitable room elsewhere, and when they heard about my terrible experience at Playa Esperanza, they offered me a free upgrade. They clearly understood the importance of good service, and they have earned all of my future business. I hope for your sake that your management take some steps in the right direction for the health and safety of your guests.
Verified review

10/10 Exceptional

We would recommend it
Verified review

4/10 Fair

Overall a hotel thats cutting corners, to make money on the smallest of things. It’s far from the exquisite relaxing hotel we stayed at pre covid. That cared for and provided good service to the guests. Pros Lovely location right on the beach. The beach stretches for miles. Plenty of sun loungers in and around the hotel pools and gardens. Hotel gardens are well maintained. Small supermarket on site that stocks most things. Cons Reception staff are not the friendliest. Everything feels to much trouble. Limited choice of food which is not always restocked. It is very much like a scrum to get food, with everyone pushing and leaning over you. Loud music constantly around the pool area during the day. Restaurant is like a food factory! Feed the guests, pack as many in as you can and let them leave as quickly as possible. Plates are removed from under you as you take the last mouthful. The four poster sun beds have now all been moved to the pool. Sunbathing here is like a hot house! There used to be some in the gardens giving the option for a sheltered location. The redesign of the restaurant removing the comfortable chairs, table cloths and fabric napkins has cheapened the dining experience. It now feels and looks like an upmarket cafe. very noisy far from a relaxing dining experience it was. We waited 10 mins for soup to be refilled. After room clean it smelt like an old damp cloth. Nothing is coMplimentary not even a glass of water.
Verified review

10/10 Exceptional

Hervorragend
Verified review

8/10 Very good

Im g
Verified review

6/10 Good

Der Preis ist m.E. zu hoch! 460.— DZ zur Einzelnutzung mit Halbpension. Da gibt es definitiv viel hübschere Hotels zu attraktiveren Preisen. Essen ist bekanntlich Geschmacksache. Für das Zielpublikum definitiv OK. Wenn man aber Wert auf richtig gutes Essen legt, ist dies der falsche Ort.
Verified review

10/10 Exceptional

Das Personal war super freundlich und sehr hilfsbereit. Die Anlage ist top gepflegt und
Verified review

10/10 Exceptional

Es war eine gute und erholsame Zeit. Sehr schön: Die Lage am Strand. Der sehr schöne Park.
Verified review

10/10 Exceptional

Schöne Zimmer, sehr leckeres Essen, tolle und unaufdringliche Animation, beheizter Innenpool. Insgesamt sehr schöne Anlage.
Verified review

10/10 Exceptional

Die
Verified review

10/10 Exceptional

Excellent séjour. Je reviendrai
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

Sehr schönes Hotel an einem sehr schönen Strand gelegen. Poolanlage ist auch sehr schön. Das Wasser im Pool im Juni etwas frisch. Trotz großem Hotel war es nicht überlaufen. Man findet immer freie Liegen. Essen im Restaurant Luna ausgezeichnet.
Verified review

10/10 Exceptional

alles war perfekt, uns hat es an nichts gefehlt.
Verified review

10/10 Exceptional

Schönes Zimmer! Toller Service und direkte Lage am Strand. Dazu nettes und zuvorkommendes Personal. - Was will man mehr. Alles perfekt!
Verified review

10/10 Exceptional

Sehr schöne Anlage.
Verified review

8/10 Very good

Wir können die Unterkunft weiterempfehlen und werden wieder gehen, aber nie mehr über ebookers!
Verified review

10/10 Exceptional

Unser Aufenthalt war sehr schön im Hotel. Die Lage und die Hotelanlage sind super. Der einzige Kritikpunkt ist, dass es im Speisesaal durch die Klimaanlage zum Teil sehr kühl ist.
Verified review

10/10 Exceptional

Nous avons particulièrement apprécié la qualité des services proposés. Nous avons pu profiter de la salle de sport, du spa sans contrainte. La plage de Muro est très belle.
Verified review

8/10 Very good

Leider keine richtige Kinderanimation mehr!
Verified review

10/10 Exceptional

Muy buenos los buffets de desayuno y los jardines y el spa. Excelente la parte del cuidado al medio ambiente
Verified review

10/10 Exceptional

Super schöne Lage, direkter Strandzugang, sehr gutes Essen