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The Erzurum Hotel

Ski hotel with free ski shuttle, near Forum Erzurum

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The Erzurum Hotel, near Çifte Minareli Medrese and Erzurum Citadel, offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy the slopes with ski privileges, unwind in the lobby by the TV or attend to work at the 24-hour business center. With helpful staff and valet parking available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Free ski shuttle
  • Ski passes
  • Coffee shop/cafe
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front-desk safe
  • Snack bar/deli

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY509
CNY571 total
includes taxes & fees
May 22 - May 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Comfort Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

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CNY492 total
includes taxes & fees
Apr 23 - Apr 24
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About the neighborhood

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080

What's nearby

  • Forum Erzurum - 14 min walk - 1.3 km
  • Palandöken Mountain - 3 min drive - 2.9 km
  • Erzurum Museum - 3 min drive - 2.5 km
  • Ataturk House Museum - 3 min drive - 2.5 km
  • Ataturk University - 3 min drive - 2.5 km

Getting around

  • Erzurum (ERZ) - 22 min drive
  • Palandoken Station - 18 min drive
  • Free ski shuttle

Restaurants

  • ‪Lapidis - ‬12 min walk
  • ‪Şehitler Aile Çay Bahçesi - ‬7 min walk
  • ‪Cafe-25 Kahvaltı - ‬12 min walk
  • ‪Şeftali Cafe - ‬18 min walk
  • ‪Çay Keyfi - ‬15 min walk

About this property

The Erzurum Hotel

The Erzurum Hotel features a free ski shuttle and puts you within a 15-minute walk of Forum Erzurum. For a bite to eat, guests can check out the erzurum restoran, one of 2 restaurants, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Skiers will appreciate access to ski passes. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 72 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite valet parking
    • Free secured, uncovered onsite extended parking
    • Free 24-hour offsite parking within 16 ft
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Baby bath
  • Outlet covers

What to do

  • Free ski shuttle
  • Ski passes
  • Priority access to ski lifts
  • Ice skating nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1507 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Ski

  • Free ski shuttle
  • Ski passes
  • Priority access to ski lifts
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Special features

Dining

The erzurum restoran - This restaurant serves breakfast, lunch, dinner, and light fare. Open 24 hours.

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 19420

Also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

Does The Erzurum Hotel offer free cancellation for a full refund?

Yes, The Erzurum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Erzurum Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Erzurum Hotel?

Yes, there's free valet and extended parking.

What are the check-in and check-out times at The Erzurum Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.

What is there to do at The Erzurum Hotel and nearby?

Have fun with nearby winter activities like ice skating, downhill skiing, and snowboarding.

Are there restaurants at or near The Erzurum Hotel?

Yes, there are 2 onsite restaurants.

What's the area around The Erzurum Hotel like?

The Erzurum Hotel is in Palandöken, a short 14-minute walk from Forum Erzurum.

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Reviews

The Erzurum Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very complete, delicious, and offered a full range of good quality food and drinks. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Food

Reviews

Verified

10/10 Exceptional

Very good stay
Saeed, 1-night trip
Verified

10/10 Exceptional

this hotel is awesome
Ru, 2-night trip
Verified

8/10 Very good

Good location
Basar, 2-night trip
Verified

10/10 Exceptional

Nice stay in Erzurum

Very warm rooms
Ahmet, 1-night trip
Verified

10/10 Exceptional

Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Haris, 1-night trip
Verified

10/10 Exceptional

Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
FARIBORZ, 1-night trip
Verified

10/10 Exceptional

First time staying at this hotel and everything was as described on the hotels.com Very clean, spacious and nicely decorated room. Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful. Definitely will be back again.
Atefeh, 1-night trip
Verified

8/10 Very good

I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Farzad, 3-night trip
Verified

10/10 Exceptional

This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Saeed, 1-night trip
Verified

10/10 Exceptional

nice stay in Erzurum

Hotel is new and rooms are big and comfortable. Beds are also very comfortable and large. Staff is kind and speak english (it doesn't happen often in Turkey out of turistic places). Breakfast offers a full range of food and drinks of good quality. It is located out of the city center, so it is more quiet and no problems for the parking
ANDREA, 1-night trip
Verified

8/10 Very good

This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Erdem, 2-night trip
Verified

10/10 Exceptional

Nice place and quit. Great breakfast

Bed was fine. Clean room. Big room. Big bathroom. Great and quiet area. Free parking in front of hotel. 5 min away from the city by car.
Zeshan, 1-night trip
Verified

2/10 Poor

Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Hakan, 3-night trip
Verified

10/10 Exceptional

Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
erkan, 8-night trip
Verified

10/10 Exceptional

We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Saeed, 1-night trip
Verified

8/10 Very good

This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Kamil, 1-night trip
Verified

6/10 Good

One of two elevators is not working and you must waiting 20 min.((
1-night trip
Verified

2/10 Poor

Dont recommend

I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Hossein, 1-night trip
Verified

10/10 Exceptional

Tüm hizmetler çok güzel ve keyifliydi.
Yigit, 1-night trip
Verified

8/10 Very good

Fiyat performans oteli kahvaltısı çok iyi
yasin, 1-night trip
Verified

10/10 Exceptional

Personeli, temizliği, konumu, kahvaltısı, her şeyiyle dört dörtlük bir otel.
Semih, 2-night trip
Verified

10/10 Exceptional

Harikaydı
HasanSafa, 2-night trip
Verified

10/10 Exceptional

Rahat odalar, çok iyi kahvaltı, lezzetli akşammyemeği, ücretsiz akşam çorbası, kekler, çay, kahve 16.30 da .palandökene istediğiniz saat te transfer. Akşam beşe kadar. Çok memnun kaldım, Teşekkür ederim
TANER, 5-night trip
Verified

10/10 Exceptional

Evet
Hüseyin Berkin, 2-night trip
Verified

10/10 Exceptional

Oda temiz ve düzgündü, asansördeki ayna bir acayip onun haricinde herşey çok iyi
Burak, 1-night trip