2/10 Poor
Nov 11, 2025
People who were kicked out of the motel were outside my window. The curtain was not adequate. Moved to another room, no air conditioning/heat. The window was missing right side edge of the window frame and open air was on the right. I informed the hotel manager I was not staying there and the manager said to call Hotel.com and to inform them the room was cancelled. If this is not handled correctly, I will not use Hotel.com ever again. I also have another claim right after this on.
Guy
Guy, 1-night trip





















