Escape to the countryside at The Oaks Hotel, where a serene garden and inviting terrace await. Unwind with a rejuvenating spa treatment, get moving in the gym or take a refreshing dip in the indoor pool. With helpful staff on hand, you'll feel right at home.
Located near a train station, The Oaks Hotel is a great choice for a stay in Burnley. Guests can take a dip in the indoor pool or grab a bite to eat at Quills Restaurant, which serves breakfast and dinner. A bar/lounge, a fitness center, and a hot tub are other highlights at this eco-certified hotel. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) on weekend mornings 8:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Hot tub
Steam room
Banquet hall
Room amenities
Home comfort
Heating
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Quills Restaurant - This brasserie serves breakfast and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Pool fee: GBP 5.00 per person, per night
Optional extras
English breakfast is offered for an extra charge of approximately GBP 12 for adults and GBP 7.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel
Frequently asked questions
Does The Oaks Hotel offer free cancellation for a full refund?
Yes, The Oaks Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Oaks Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Oaks Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Oaks Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Oaks Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at The Oaks Hotel and nearby?
The Oaks Hotel has an indoor pool, a steam room, and a hot tub, as well as a picnic area and a garden.
Are there restaurants at or near The Oaks Hotel?
Yes, there's an onsite restaurant, Quills Restaurant.
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Reviews
The Oaks Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.6
Location
8.2
Staff & service
7.0
Eco-friendliness
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bed
Food
Lobby
Clean room
Bathroom
Building
Bedrooms
Reviews
10/10 Exceptional
Aug 21, 2025
Lovely hotel
Lovely staff clean room and quiet 100% would definitely stay again
Steven
Steven, 1-night trip
8/10 Very good
Sep 2, 2025
nice quiet location
free parking friendly staff nice room spacious nice breakfast rooms are dated have been informed new owners will carry out new rooms for guests.
Saleem
Saleem, 1-night trip
10/10 Exceptional
Sep 28, 2025
Very nice
Alexia
Alexia, 2-night trip
10/10 Exceptional
Aug 4, 2025
Lovely Hotel
Friendly staff, lovely period building with great spa and pool
Dean
Dean, 1-night trip
8/10 Very good
Sep 14, 2025
Lovely character hotel and stay
The hotel itself was lovely but a little tired decor wise. The bedroom was well enough equipped and the bed was actually really comfy. The staff were friendly and accomodating, and the food was lovely.
The leisure club adjoined to the hotel was a nice extra, and the jacuzzi and sauna were lovely and well worth the 5 or 7 pound entry (dependant on weekday or weekend)
Would happily stay again as overall it was value for money and situated within easy reach of local transport routes.
Ryan
Ryan, 2-night trip
10/10 Exceptional
Aug 27, 2025
5 mins from the football ground.
Used this hotel when going to a night game at Turf Moor. (Burnley). Great location. Comfortable bed. Great shower. Clean throughout. Ideal.
Gary
Gary, 1-night trip
6/10 Good
Jul 28, 2025
Hitel was lovely, pool okay but jacuzzi’s need to be turned down a degree or two as they were extremely hot.
Ann
Ann, 2-night trip
6/10 Good
Aug 17, 2025
It was okay
The reception staff was very nice. The size of the room good although needed some repairs. The shower had low water pressure. Good parking. It was okay for 1 night
Susana
Susana, 1-night trip
6/10 Good
Aug 11, 2025
Lovely clean hotel but beware the kingsize bed
Lovely check in, really pleasant staff at the hotel however the ‘ kingsize’ bed was 2 singles that zipped up in the middle, every time we moved, we rolled into the dip so had an awful night sleep. Did explain this at check out, the lovely young lady apologised which was kind but we wouldn’t stay here again in a kingsize bedroom
Teresa
Teresa, 1-night trip
6/10 Good
Aug 14, 2025
the staff fantastic , the building beautiful but falling apart , leisure facilities needs lots of work to bring to safe standard , you need to be an athlete to stay here because THEIR IS NO LIFT . NO LIFT, HOTELS . COM SAYS THERE WAS A LIFT .
Verified traveler
1-night trip
8/10 Very good
May 15, 2025
it could do with a bit off freshing up but it clean has all you need and the staff are great good size car park very tidy grounds breakfast is got and served from 07:00 and yes I would be very happy to stay there again
paul
paul, 2-night trip
2/10 Poor
Aug 3, 2025
Dirty towels
Lobby was beautiful. Reception staff lovely. Everything else terrible. Dirty towels in the room. General condition poor. Wallpaper coming off the walls etc. Would not stay here again.
Simon
Simon, 1-night trip
10/10 Exceptional
May 15, 2025
Comfy and welcoming
Lovely hotel. Easy to find, spacious carpark, the entrance stairs/area are fantastic very welcoming. The room was comfortable with plenty of space. The staff were lovely and friendly.
Kim
Kim, 1-night trip
6/10 Good
Jul 24, 2025
Very dated in places and with TLC the hotel would be amazing. Rooms are big but furnishings and fittings are tired! Shower was very poor and just a trickle. Leisure facilities in the spa were OK (small pool). Breakfast was OK. Staff were freindly and service was good. As we were leaving we were told on that day the hotel was under new ownership and about to go through a major upgrade and revamp (if done well this hotel would be amazing). It is well placed with Burnley and Nelson both within 2 miles
Darren
Darren, 2-night trip
10/10 Exceptional
May 17, 2025
A grand place with very polite staff. Breakfast was very nice with many different options. Parking is easy and the leisure facilities were perfect for after work.
The one evening meal I tried was very nice although the portion size was a little small for the price, the bar is a tad expensive also. Regardless I've booked another stay for work. Great place.
Chris
Chris, 4-night trip
2/10 Poor
Apr 29, 2025
Only thing that was nice was the gardens
Ann
Ann, 2-night trip
4/10 Fair
Sep 21, 2025
Poor quality hotel that's lost its shine.
Sadly this hotel has lost its shine. We have been going to the hotel for over 40 years and cannot believe how depressing it now looks internally. The building and grounds are fabulous on the outside but the inside has declined significantly. The bed was comfortable but the bathroom was poor due to poor water pressure in the toilet and the repairs to the bath was ridiculous. The corridor had a bucket collecting water from a roof leak. Staffing levels appeared very limited with some customers sat waiting for service at the bar or reception. Didn't stay for breakfast so can't comment on that. The price was average but wouldn't be worth a higher price.
Many years ago this hotel was the place to go and spend a happy event or a lovely evening meal. There was a pianist playing in the voyer along with a lovely roaring fire with comfy sofas to sit in and relax. No such thing now. Very sad
Steve
Steve, 1-night trip
8/10 Very good
Mar 9, 2025
Happy stay
Good size room comfy bed & biscuits am every day are a nice touch.
Rooms are in some TLC & fresh decoration
Sean
Sean, 3-night trip
10/10 Exceptional
Jan 20, 2025
I had a good time,so comfortable and quiet.
Amin
Amin, 1-night trip
6/10 Good
Aug 9, 2025
Needs TLC
Check in was easy. Room felt like it was in the basement and really dark. I had to use a torch to look in the suitcase.
Room was hot and no fan.
Paid for breakfast wished I hadn’t was told new chef all they could offer of egg variety was fried no scrambled or poached. Eggs came out swimming in the fat it was inedible. Don’t think I’d stay again definitely needs some serious tlc
Joanne
Joanne, 1-night trip
10/10 Exceptional
Oct 27, 2024
Lovely options at the hotel, friendly staff
Mathew
Mathew, 1-night trip
10/10 Exceptional
Dec 20, 2024
Great stay. Pool and amenities were great. Waitress was excellent service during dinner
john
john, 1-night trip
10/10 Exceptional
Oct 25, 2024
Clean, tidy hotel/room and polite attentive staff. Enjoyable stay.
Alison
Alison, 1-night trip
8/10 Very good
Apr 6, 2025
Lovely warm welcome at reception thank you! We appreciated the extra snacks in lieu of a good view. The kids loved the bunk beds
Nicola
Nicola, 2-night trip
2/10 Poor
May 28, 2025
Terrible. Old , dirty ,no elevator, minimal amenities,