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Palmetto Hotel

3.0 star property
City-center hotel in Santiago de los Caballeros

Choose dates to view prices

In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.2 km
  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Centro Leon - 16 min walk - 1.4 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.4 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr. Grilled - ‬5 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Burger King - ‬2 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self parking, and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free offsite parking within 7 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 4)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?

Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palmetto Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmetto Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Palmetto Hotel?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Palmetto Hotel?

No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.

What's the area around Palmetto Hotel like?

Palmetto Hotel is in Villa Olga, a short 17-minute walk from Casino Gran Almirante and 5 minutes' walk from Bella Terra Mall.

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Reviews

Palmetto Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, simple, delicious, and worth it. (20 reviews)
  • The air conditioning worked well and was a comfortable feature in the rooms. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Shower
Bed
Bathroom
Parking
Location
Water
Value

Reviews

8/10 Very good

I enjoyed their breakfast the best
Sully, 1-night trip

10/10 Exceptional

Excelente hotel
Deivi, 1-night trip

8/10 Very good

Location near to shopping malls and restaurants
HERNANDO, 1-night trip

6/10 Good

The water never got hot. The staff doesn't seem to want to offer any information. The breakfast was nothing to bost about. Now the location is good The room was clean Price was fair for the price
Emmanuel, 2-night trip

10/10 Exceptional

The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Jovana, 3-night trip

8/10 Very good

Great bang for your buck
Russell, 1-night trip

10/10 Exceptional

Close to everything.
luis, 1-night trip

10/10 Exceptional

Had easy internet access and was cleaned. Also provided support with taxis to airport
Kahtie, 1-night trip

10/10 Exceptional

The checkin and checkout process was really quick and effortless. The room was clean and practical. The morning breakfast was in the rooftop and it was really good for this budget hotel.
Leovigildo, 1-night trip

10/10 Exceptional

I liked the impression I got when I entered the property. Very intimate and elegante. The only thing I didn't like was the parking.
Reyita, 3-night trip

10/10 Exceptional

Location
Patrice, 6-night trip

6/10 Good

Decent place to spend the night at an affordable cost. The reason I did not give a five star because bed sheets and towels looked old.
Ines, 1-night trip

10/10 Exceptional

Clean
Raysa, 1-night trip

10/10 Exceptional

Lovely staff, good breakfast, very clean, great location.
Jocelyn, 8-night trip

4/10 Fair

Clean and breakfast
Mario, 14-night trip

10/10 Exceptional

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Edwin, 1-night trip

8/10 Very good

Close to everything
Louis, 1-night trip

10/10 Exceptional

The only thing was the hot water it will come and go but everything else was Super! I felt at home really
Laura, 8-night trip

10/10 Exceptional

Good hotel to rest while passing through Santiago
Abdulwahab, 1-night trip

4/10 Fair

Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Ricardo, 1-night trip

10/10 Exceptional

Good place to stay
Cesar, 3-night trip

8/10 Very good

A great place to stay, great bang for your buck, friendly staff and comfortable beds
Russell, 2-night trip

10/10 Exceptional

Very nice hotel and affordable
Reynaldo, 1-night trip

8/10 Very good

My stay at Palmetto is always enjoyable
Russell, 2-night trip

8/10 Very good

The hotel is located in the city center. Great location. Good, clean stay.
mildred, 1-night trip