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Palmetto Hotel

3.0 star property
Hotel in the heart of Santiago de los Caballeros

Choose dates to view prices

In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance
The current price is CNY320
CNY378 total
includes taxes & fees
Apr 4 - Apr 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.2 km
  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Centro Leon - 16 min walk - 1.4 km
  • Monument to the Heroes of the Restoration - 5 min drive - 3.1 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 104 min drive

Restaurants

  • ‪Mr. Grilled - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Foodtropolis - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Chido Mexican Food - ‬4 min walk

About this property

Palmetto Hotel

When visiting Santiago de los Caballeros, Palmetto Hotel is a great choice to consider. Free perks include WiFi, self parking, and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free offsite parking within 7 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?

Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palmetto Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmetto Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Palmetto Hotel?

No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.

What's the area around Palmetto Hotel like?

Palmetto Hotel is in Villa Olga, a short 5-minute walk from Bella Terra Mall and 17 minutes' walk from Casino Gran Almirante.

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Reviews

Palmetto Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, simple, delicious, and worth it. (22 reviews)
  • The air conditioning worked well and was a comfortable feature in the rooms. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Shower
Parking
Location
Bathroom
Bed
Value
Water

Reviews

Verified

10/10 Exceptional

Staff did excellent service! Clean room & good breakfast
Melvin, 4-night trip
Verified

10/10 Exceptional

A great place to stay
Vladimir, 1-night trip
Verified

10/10 Exceptional

Excelent for the price. Very well located.
Angelo, 1-night trip
Verified

10/10 Exceptional

Very clean excellent staff
Ronald, 3-night trip
Verified

8/10 Very good

Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Edwin, 1-night trip
Verified

10/10 Exceptional

Nice place and is a value.
Jeffrey, 1-night trip
Verified

10/10 Exceptional

Good welcome, front desk speaks English. Clean rooms right next to the mall
Gerry, 1-night trip
Verified

10/10 Exceptional

Excelente hotel
Deivi, 1-night trip
Verified

8/10 Very good

I enjoyed their breakfast the best
Sully, 1-night trip
Verified

10/10 Exceptional

Excelente
Ethelin, 4-night trip
Verified

10/10 Exceptional

Great
Winster, 1-night trip
Verified

10/10 Exceptional

Location
Miriam, 1-night trip
Verified

6/10 Good

The property was the location close to a lot of shopping. Dining lower was a good average experience.
Tommy, 7-night trip
Verified

8/10 Very good

Location near to shopping malls and restaurants
HERNANDO, 1-night trip
Verified

10/10 Exceptional

Very close if you are going to the hospital or clinic for any appointments. Breakfast was good and the room very comfortable
Dorka, 1-night trip
Verified

10/10 Exceptional

Lovely staff, good breakfast, very clean, great location.
Jocelyn, 8-night trip
Verified

10/10 Exceptional

The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Jovana, 3-night trip
Verified

10/10 Exceptional

The shower needs a run off water everywhere but other than that very good staff very clean
Ronald, 3-night trip
Verified

10/10 Exceptional

Good place to stay
Cesar, 3-night trip
Verified

10/10 Exceptional

Very nice hotel and affordable
Reynaldo, 1-night trip
Verified

8/10 Very good

Great bang for your buck
Russell, 1-night trip
Verified

8/10 Very good

A great place to stay, great bang for your buck, friendly staff and comfortable beds
Russell, 2-night trip
Verified

10/10 Exceptional

Yes
Alix, 1-night trip
Verified

10/10 Exceptional

Good
Ramise, 1-night trip
Verified

6/10 Good

There’s no hot water in our room!
Eric, 1-night trip