Desert Rose

Property class: 5 and above
Beachfront hotel in Hurghada with free water park and spa

Choose dates to view prices

Placing you within a 10-minute walk of Red Sea, Desert Rose offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. Guests in the mood for pampering can indulge in hot stone massages at the spa, and there's fun for everyone with the 3 outdoor pools and free water park. Le Bistro, one of 5 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 beach bars, a marina, and a nightclub.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 5 restaurants and 4 beach bars
  • 9 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • 3 outdoor tennis courts
  • Health club
  • Sauna

For families (6)

  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Single Room BeachFront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Single Room BeachFront

  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room Beachfront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Double Room Beachfront

  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Suite Beachfront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Double Suite Beachfront

  • Beach view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Suite Beachfront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Triple Suite Beachfront

  • Beach view
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, Garden View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Double Room, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room, Garden View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Single Room, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, Beach View

A spacious living room with a large white sofa set, a coffee table, and a blue accent wall.

Villa, Beach View

  • Sea view
  • 300 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Triple Room, Garden View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Triple Room, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Pool View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Double Room, Pool View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, Pool View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Single Room, Pool View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Pool View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Triple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room, Garden View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Double Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room, Pool View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Single Room, Garden View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Single Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Single Room, Pool View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Single Room, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room, Garden View

A hotel room with a large bed, a TV mounted on the wall, a mirror, and a window with curtains.

Premium Triple Room, Garden View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Triple Room, Pool View

A hotel room with a large bed, a TV mounted on the wall, a mirror, and a window with curtains.

Premium Triple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a chair, a small table, a potted plant, and a balcony with a view of greenery.

Deluxe Double Room, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room, Garden View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Triple Room, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Single Room, Garden View

A hotel room with a large bed, a chair, a small table, a potted plant, and a balcony with a view of greenery.

Deluxe Single Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Deluxe Suite, Garden view for 2 Adults

A hotel room with two beds, a wooden headboard, a wardrobe, and a ceiling light.

Deluxe Suite, Garden view for 2 Adults

  • Garden view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Grand Suite, Garden View

A modern hotel room with a large bed, a flat-screen TV, a balcony with a view, and a potted plant.

Grand Suite, Garden View

  • Garden view
  • 148 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Large Twin Beds

View all photos for Deluxe Single Room, Pool View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Single Room, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room, Pool View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Deluxe Triple Room, Pool View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Triple Room, Pool View

  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe suite , garden view for 3 adults

A modern hotel room with a flat-screen TV mounted on the wall, a wooden cabinet, a bedside table with a lamp, and a large bed with a white blanket.

Deluxe suite , garden view for 3 adults

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Large Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Safaga Road, Hurghada

What's nearby

  • Desert Rose Aqua Park - 2 min walk - 0.2 km
  • beach near Kinderpool - 7 min walk - 0.6 km
  • beach near Sahl Hashish Road - 15 min walk - 1.3 km
  • Senzo Mall - 5 min drive - 2.3 km
  • Hurghada Grand Aquarium - 7 min drive - 5.3 km

Getting around

  • Hurghada Intl. Airport (HRG) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Main Restaurant - ‬5 min walk
  • ‪Beach at Dana Beach Resort - ‬7 min walk
  • ‪Pyramid Lobby Bar - ‬18 min walk
  • ‪Lobby at Dana Beach Resort - ‬7 min walk
  • ‪Breakfast at Sunrise Select Garden Beach Resort & Spa - ‬2 min drive

About this property

Desert Rose

  • Placing you within a 10-minute walk of Red Sea, Desert Rose offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. Guests in the mood for pampering can indulge in hot stone massages at the spa, and there's fun for everyone with the 3 outdoor pools and free water park. Le Bistro, one of 5 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 beach bars, a marina, and a nightclub.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals, snacks, and select beverages included
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing
    • Pilates
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

At a glance

Hotel size

    • 912 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Parking

    • Free secured, covered onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 9 bars/lounges
  • 4 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Children's games

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Canoeing
  • Motor boating
  • Snorkeling
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Golfing nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • 2 meeting rooms
  • Conference space (6997 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Free water park
  • Full-service spa
  • Marina
  • Nightclub
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Low-height counter/sink
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Planet Beach Spa. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Le Bistro - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Del Mar - This seafood restaurant specializes in seafood and serves lunch and dinner. Reservations are required. Open daily.
The Palm - Overlooking the pool and garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sunset Bar - This bar serves brunch only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per child: USD 113 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from November 1 2025 to December 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 5:00 PM
  • The seasonal pool is open from November to April
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Desert Rose Hurghada
Desert Rose Hotel
Desert Rose Resort Hurghada
The Desert Rose Hotel Hurghada
Desert Rose Hurgada
Desert Rose Hurgada
Desert Rose Hurghada
Desert Rose Resort Hotel
Desert Rose Resort Hurghada
The Desert Rose Hotel Hurghada
Desert Rose Resort Hotel Hurghada

Frequently asked questions

Does Desert Rose offer free cancellation for a full refund?

Yes, Desert Rose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Desert Rose ?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:30 AM to 5:00 PM.

Are pets allowed at Desert Rose ?

Sorry, pets aren't allowed.

Is parking offered on site at Desert Rose ?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Desert Rose ?

Yes, an airport shuttle is available. The charge is USD 10 per person.

What are the check-in and check-out times at Desert Rose ?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Desert Rose and nearby?

Have fun with onsite activities like windsurfing, rowing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Desert Rose also has 4 beach bars, a nightclub, and a private beach, as well as a seasonal outdoor pool, a sauna, and a steam room.

Are there restaurants at or near Desert Rose ?

Yes, there are 5 onsite restaurants, featuring French cuisine and garden views.

What's the area around Desert Rose like?

Desert Rose is a short 8-minute walk from Red Sea and 2 minutes' walk from Desert Rose Aqua Park.

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Reviews

Desert Rose Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a varied and quality buffet, good food options, and excellent service from friendly staff. (8 reviews)
  • The beach was wonderful and reliable with great snorkeling and bars on site. (5 reviews)
  • The hotel features several pools and a lagoon, with sun loungers always readily available for relaxation. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Beach
Room
Food
Recreation
Sea
Bar
Location
Drinks

Reviews

Verified review

10/10 Exceptional

Amazing resort, staff is very friendly
Verified review

10/10 Exceptional

We had a fantastic stay at Desert Rose Resort and truly enjoyed some special quality time as a small family. From the start, we felt very welcomed and well looked after. The resort is beautiful, family-friendly, and well maintained, with excellent food variety and quality throughout our stay. A special thank you to Milad, the restaurant manager, and his entire team for their outstanding service, warm hospitality, and genuine care, which made our experience even more memorable. We would highly recommend this resort and would love to return.
View from my sea view suite
Verified review

10/10 Exceptional

Very clean and excellent service
Verified review

10/10 Exceptional

That is my fourth time at Desert Rose Resort. It is so good as always. Staff super friendly, Food vary good, heated pool, and mu h more. Love it
Verified review

10/10 Exceptional

Great

The food is great, the pools and aqua park are great, the sea and the beach are wonderful and reliable. The hotel is simply perfect. The only problem is mosquitoes. They did not let me sleep at night. Don't forget to use mosquitoes spray or other precautions.
Verified review

10/10 Exceptional

A great stay at Desert Rose!

We loved our stay at Desert Rose! My family stayed here for 6 nights and had a great time. The food is decent — good amount of choice for a buffet style hotel and a la carte restaurants were OK. The bars were plenty! The rooms were really nice, although we stayed in a recently refurbished room which was nicely decorated and kept really clean. The lagoon is great with floating platforms in the middle. I only have a few small things to comment on: (1) If you went to look for a sunbed after 8am, the. You were going to have trouble if you’re a family of 4. It might have just been a busy time. However, if you ask one of the employees, they will help and bring empty ones over. (2) We were assigned a concierge who helped with booking the a la carte restaurants, which he did. However, I contacted him about booking excursions, and he was slow to respond so I booked externally. In all honesty, booking using Viatour or Get Your Guide is easy and you can see feedback of different tours, so maybe that’s better anyway. Overall, we had a great time and will recommend to friends & family!!
Verified review

10/10 Exceptional

Nice resort

Very nice resort.
Verified review

10/10 Exceptional

Was great
Verified review

10/10 Exceptional

Amazing
Verified review

10/10 Exceptional

Amazing
Verified review

10/10 Exceptional

Great experience overall with awesome variety of food. Activities all day long. Very Beautiful place ❤️
Verified review

10/10 Exceptional

Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout
Verified review

10/10 Exceptional

Very special hotel and near to my heart

I have a very good experience in desert rose hotel. The hotel is very nice food is delicious beach is great . Staff is very helpful and keen to serve you . It's not my first time to stay in this hotel and won't be the last. I have a special memory staying in desert rose
Verified review

6/10 Good

Lovely and clean. However almost felt clinical and like a hospital. The beach is really big but it is a very long way from the hotel room. The decor is very tired I’m the rooms and reception area. Does not Falaky put you in a good mood.
Verified review

8/10 Very good

We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.
Verified review

8/10 Very good

Holiday

Good holiday, location is geart, the food was good, the bar stuff were very friendly and lovely, as well as the restaurant stuff were very friendly, the workout classes was great thanks to the instructors and the stuff, the entertainment team was a bit poor or unprofessional as they see us sometimes without even talk. But overall anything else was good.
Verified review

10/10 Exceptional

lots of to do, entertaining and a wonderful team to keep you busy all day. spoke all the languages. super friendly staff. Christmas atmosphere was the best. parade and gifting little ones on Christmas day were not expected. they put a lot of efforts. Our best was Soda club for drinks after dinner. before dinner winter gardens are so pretty. and obviously the crepe and waffle bar all cheffed on the pontoon cocktail bar/restaurant beautiful to see the sun rise and sun set everyday. Finally missing the one and only Casanova. Wont say anymore, find him on the beach but don t forget to bring him a banana. Highly recomended
Verified review

2/10 Poor

The property is pretty nice. The rooms are good and the food is pretty good for an all-inclusive. The beach is beautiful. But the entire experience was ruined by a guy at the excursion counter who tries to rip people off. He tried to charge me $30 for a taxi to the airport on my last day there. However, there was a sign that clearly stated that the charge was $10. He was trying to overcharge me and keep the profit. This was the same guy that was very shady during an excursion to Luxor a few days earlier. He was my driver and did many things to get more money out of me and other things that made me feel uncomfortable. It's a shame because other than this guy, I had a great experience at the hotel. I had a great time in Egypt as well, but I booked all of my excursions through Travelocity and not through the hotel. Like I said before, the one I booked through the hotel was very sketchy, but the ones through Travelocity where great. I know their response is "we aren't in charge of those experiences because they are third-party vendors". But they absolutely are in charge of who they put in their lobby. It's a shame because if it wasn't for that guy, this would be a 5-star review.
Verified review

2/10 Poor

Horrible place, scary staff for children. No 5* !!

The worst experience in my life as a hotel! 1st the reception: it is clearly mentioned in the hotel pages that they organise airport transfer (very close to the airport) but no one from the hotel answered my emails(3!) . Once I called the hotel someone at the receptions said that they dont do transfers but he can organise a transfer with the price of 30 USD, Normal price in 100-150LE, which I tool at the arrival. Scam attempt 2. the room: We had booked a suite, when we arrived the room it has so bad fungus smell that we had to put the aircon to the max and open all windows, no one could enter the bathroom as it was so bad. this was 3am, t called to the reception who seem not to be surprised at all we could not stay in the room, they then organised another room but it was in the same small building just opposite side and it was the same, it was just cleaned better so you could only smell the odour from strong cleaning agent, this wore off quite soon and my daughter and I got nosebleed as a consequence. 3. the staff: At the restaurant they were simply unprofessional. Too close questions to my daughters (13 and 15) when I was present. on the 2nd breakfast (our last) I asked a spoon for myself and my daughter and this so called waiter went to the next table where 2 ladies were sitting and took the spoon from front of their noses!!! When I raised how can you do that he did not even care, just smiled and said they are clean. I impossible. Cont..
Verified review

4/10 Fair

Lyxig paketering med nyrenoverade ytor men innehållet faller platt. Badrummet luktade avlopp, som dom ej kunde få bort. Sängarna var som kyrkbänkar. Maten var usel, dessutom fick vi vi problem med magen. Endast en värmd pool som stängdes kl 17, plus en liten uppvärmd aquapark som var öppet 4 timmar om dagen. Fina lounger och stranden var fin med bra dykcenter.
Verified review

6/10 Good

Rummet behöver en renovering, annars stort och bra. Dock funkar ej dörren och kortet. Man får springa till receptionen nästan varje gång man ska till rummet vilket gjorde personalen i receptionen irriterad som om det vore vårt fel. Alla personal i receptionen är ej trevliga, kompetenta eller erfarna. Resterande personal på hotellet var trevliga och vänliga, speciellt i restaurangen och barerna. Flera pooler och bekvämt om man har barn. Maten var Okej, inte mycket att välja på för en vegetarian.
Verified review

10/10 Exceptional

Alles war toll
Verified review

10/10 Exceptional

Die Hotelanlage ist wirklich wunderschön und sehr gepflegt. Das Personal ist durchweg freundlich und hilfsbereit. Alles war sauber, und es gab zahlreiche Möglichkeiten zum Entspannen – entweder an einem der vier Pools oder an der Lagune. Liegen waren jederzeit ausreichend verfügbar. Das Essen war in Ordnung, die À-la-carte-Restaurants kann ich besonders empfehlen. Etwas störend war, dass überall ständig versucht wird, zusätzliche Dienstleistungen zu verkaufen (Massage, Schnorcheln, Quad-Touren etc.). Man sollte nicht alles glauben, was versprochen wird – und auf jeden Fall kann man über den Preis verhandeln. Alles in allem war es ein sehr schöner Urlaub, und eine Wiederkehr ist durchaus möglich
Verified review

10/10 Exceptional

Fantástico hotel. Personal muy agradable. Siempre ayudando. Instalaciones de primera. Habitación estupenda en edificio de numeración 3000. Varias piscinas. Comida excelente. Una estancia muy satisfactoria
Habitación espaciosa
Hall de ebtrada
Piscina
Bar al lado del mar
Verified review

8/10 Very good

Alles sehr sauber und modern Abwechslungsreiches Essen Freundlich Mitarbeiter des Hotel Nur haben wir das falsche Zimmer bekommen und mussten später dann umziehen