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Apartamentos Majaro

3.5 star property
Tulum Mediterranean hotel with outdoor pool

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Escape to Majaro Hotel Tulum, where a rooftop terrace and poolside bar offer breathtaking views. Relax with a massage, unwind at the swim-up bar or grab coffee from Tablo’s happy hour.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pet friendly
  • Air conditioning

Main amenities (6)

  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Airport shuttle
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Blackout drapes/curtains
  • Pets allowed
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

1 bedroom, premium bedding, down comforters, memory foam beds

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Down duvet
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Premium bedding
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Pool Suite

1 bedroom, premium bedding, down comforters, memory foam beds

Pool Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, Private Pool

1 bedroom, premium bedding, down comforters, memory foam beds

Studio, Private Pool

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the neighborhood

Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

What's nearby

  • Holistika Art Walk - 8 min drive - 1.8 km
  • Jaguar Park - 8 min drive - 2.1 km
  • Hospital de Tulum - 9 min drive - 1.8 km
  • Dos Aguas Park - 9 min drive - 1.8 km
  • Hunab Lifestyle Center - 9 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun Intl. Airport (CUN) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪El Agavero - ‬14 min walk
  • ‪Guacamole Club - ‬11 min walk
  • ‪La Consentida - ‬9 min walk
  • ‪Vereda - ‬13 min walk

About this property

Apartamentos Majaro

Apartamentos Majaro features a rooftop terrace and puts you within a 10-minute drive of Tulum Beach and Tulum National Park. After splashing around at the outdoor pool, you can unwind with a drink at the swim-up bar. This Mediterranean hotel is also within a short drive of Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Guests are required to download the property's R&P mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Swim-up bar

Traveling with children

  • Children stay free (see details)

Services

  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2021
  • Rooftop terrace
  • An outdoor pool
  • Bicycle parking
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Accessible airport shuttle
  • Handrails in stairways
  • Well-lit path to entrance
  • 1 stairs to reach property
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Housekeeping on request (surcharge)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: MXN 630 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of MXN 500 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 400 per stay
  • Pets are allowed for an extra charge of MXN 400 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number OMA211029MB8

Also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

Does Apartamentos Majaro offer free cancellation for a full refund?

Yes, Apartamentos Majaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Apartamentos Majaro?

Yes, there's an outdoor pool.

Are pets allowed at Apartamentos Majaro?

Yes, cats and dogs are welcome. There's a charge of MXN 400 per pet, per stay, and there's also a deposit of MXN 400 per stay. Service animals are exempt from fees.

Is parking offered on site at Apartamentos Majaro?

Yes, there's free self parking.

Is airport shuttle service offered by Apartamentos Majaro?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Apartamentos Majaro?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Apartamentos Majaro and nearby?

Apartamentos Majaro has an outdoor pool.

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Reviews

Apartamentos Majaro Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool was lovely, warm, and clean, with some rooms even featuring a private plunge pool. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Taxi
Bar
Building
Concierge
Coffee
Food
Private pool

Reviews

2/10 Poor

Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
Garry, 4-night trip

8/10 Very good

I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Saudi, 9-night trip

8/10 Very good

The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Chloe, 8-night trip

10/10 Exceptional

Soothing stay in a new area of Tulum with modern amenities.
Anna, 3-night trip

10/10 Exceptional

Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Darius, 7-night trip

10/10 Exceptional

Hidden GEM

Such an amazing stay BUT I must say the hotel manager RC, made our stay absolutely amazing. From booking taxis, to recommending amazing restaurants, he went above and beyond! The hotel itself is a gorgeous boutique style hidden gem with such a warm yet modern feel to it. If you’re looking for a relaxing stay, this is the place!
Ross, 4-night trip

10/10 Exceptional

Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
brian, 6-night trip

8/10 Very good

I like it
Brandon, 4-night trip

2/10 Poor

We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Kyra, 2-night trip

8/10 Very good

The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
deepali, 3-night trip

2/10 Poor

Minibar was already missing ideas and we were charged also they claim there was 3 sets of glasses but actually had 2 sets and they charged us for missing glasses. Never again I would go there.
Serkan, 2-night trip

6/10 Good

Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Katherine, 5-night trip

2/10 Poor

PESIMA EXPERIENCIA

DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
MARIA, 1-night trip

8/10 Very good

Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Sim, 1-night trip

10/10 Exceptional

Love the pool and it was very clean
Mélissa, 3-night trip

2/10 Poor

Un lugar pesimo, NO RECOMENDADO

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
FRANCISCA, 2-night trip

8/10 Very good

.
Xatanya, 2-night trip

10/10 Exceptional

Viagem dos sonhos !

Foi incrível, gostamos muito !
Ricardo, 3-night trip

10/10 Exceptional

Very nice , calm , easy to check in.
Daniel, 1-night trip

10/10 Exceptional

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Timothy, 2-night trip

10/10 Exceptional

if you want relaxation…this is it.

Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
the amazing pool that convinced me to go with this hotel.
Denette, 2-night trip

8/10 Very good

Could have been so much better

Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Irina, 11-night trip

10/10 Exceptional

Nice
Jorge, 3-night trip

4/10 Fair

opinion majro hotel

la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
Lucero, 4-night trip

8/10 Very good

I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
Latasha, 2-night trip