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Majaro Tulum

3.5 star property
Tulum hotel with outdoor pool and restaurant

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Photo gallery for Majaro Tulum

Poolside bar
Living area
Aerial view
Snack bar
View from room
Escape to Majaro Hotel Tulum, where a rooftop terrace and poolside bar offer breathtaking views. Relax with a massage, unwind at the swim-up bar or grab coffee from Tablo’s happy hour.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Free breakfast
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

1 bedroom, premium bedding, down comforters, memory foam beds

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Smart TV
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Elite Room

1 bedroom, premium bedding, down comforters, memory foam beds

Elite Room

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite

1 bedroom, premium bedding, down comforters, memory foam beds

Pool Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

Naala Tulum

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 617 reviews
Naala Tulum
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About the neighborhood

Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive - 4.2 km
  • Tulum Beach - 8 min drive - 4.9 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Playa Paraiso - 10 min drive - 6.4 km
  • Tulum Mayan Ruins - 11 min drive - 6.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun Intl. Airport (CUN) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Agavero - ‬14 min walk
  • ‪Delicia - ‬11 min walk
  • ‪Raum Gallery - ‬11 min walk
  • ‪Vaivén - ‬14 min walk
  • ‪El Galán Restaurante - Bar - ‬10 min walk

About this property

Majaro Tulum

Majaro Tulum features a rooftop terrace and puts you within a 10-minute drive of Tulum National Park and Gran Cenote. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 3:00 PM
    • Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Guests are required to download the property's R&P mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Scooter/moped rentals
  • Bicycle tour information
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Banquet hall
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Accessible airport shuttle
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 1 stairs to reach property
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Dining

Tablo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: MXN 630 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 400 per stay
  • Pets are allowed for an extra charge of MXN 400 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number OMA211029MB8

Also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

Does Majaro Tulum offer free cancellation for a full refund?

Yes, Majaro Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Majaro Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Majaro Tulum?

Yes, cats and dogs are welcome. There's a charge of MXN 400 per pet, per stay, and there's also a deposit of MXN 400 per stay. Service animals are exempt from fees.

Is parking offered on site at Majaro Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Majaro Tulum?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Majaro Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Majaro Tulum and nearby?

Majaro Tulum has an outdoor pool and spa services.

Are there restaurants at or near Majaro Tulum?

Yes, there's an onsite restaurant, Tablo.

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Majaro Tulum Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Taxi
Bar
Building
Private pool
Restaurant
Concierge
Food

What guests liked

  • The pool was lovely, warm, and clean, with some rooms even featuring a private plunge pool. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Love the pool and it was very clean
Mélissa, 3-night trip

2/10 Poor

PESIMA EXPERIENCIA

DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
MARIA, 1-night trip

8/10 Very good

The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Chloe, 8-night trip

10/10 Exceptional

Very nice , calm , easy to check in.
Daniel, 1-night trip

10/10 Exceptional

Viagem dos sonhos !

Foi incrível, gostamos muito !
Ricardo, 3-night trip

8/10 Very good

Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Sim, 1-night trip

8/10 Very good

I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Saudi, 9-night trip

8/10 Very good

.
Xatanya, 2-night trip

10/10 Exceptional

Highly recommend Majaro Hotel for a great stay in Tulum.
Anna, 3-night trip

10/10 Exceptional

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Timothy, 2-night trip

10/10 Exceptional

Very nice and clean
Sabrina, 3-night trip

10/10 Exceptional

The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.

10/10 Exceptional

It was a gorgeous hotel and we stayed in a beautiful room with a plunge pool. The main pool was lovely and was warm. The guys were helpful during check in. We loved our stay.
Vicki, 1-night trip

2/10 Poor

We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Kyra, 2-night trip

2/10 Poor

Un lugar pesimo, NO RECOMENDADO

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
FRANCISCA, 2-night trip

10/10 Exceptional

It was the vibe and the staff that did it for me.
Anna, 1-night trip

10/10 Exceptional

Nice
Jorge, 3-night trip

10/10 Exceptional

Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Darius, 7-night trip

10/10 Exceptional

I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
Ryan, 5-night trip

10/10 Exceptional

All good overall
Nanoatzen, 2-night trip

8/10 Very good

I like it
Brandon, 4-night trip

10/10 Exceptional

I absolutely loved my stay at Majaro! The entire staff were extremely accommodating, the brunch was delicious, and the rooms were quiet and clean. There was so much space to move around, we felt like we were staying in a condo instead of a hotel. The plunge pool in our room truly took it over the top. Our concierge, Fede made our trip so memorable and provided us with the best recommendations throughout our stay. He truly made our trip one for the books!! Will definitely be back!
Jakobi, 3-night trip

10/10 Exceptional

Boutique hotel just minutes away from Tulum Centro

Majaro was the perfect space for my solo travel experience. I felt abundantly safe and taken care of at this trendy boutique hotel. My room and private pool felt ultra luxurious. And the staff at Majaro were amazing. Special thanks to Fede! He was extremely knowledgeable and went above and beyond by providing recommendations, booking taxis, etc. Excellent customer service, you won't regret staying here!
5-night trip

10/10 Exceptional

M

8/10 Very good

Surrounding roads were dirt and dangerous.
Scott, 6-night trip