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Sutton Place Hotel Ueno

2.5 star property
City-center hotel within easy reach of Ueno Park

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Photo gallery for Sutton Place Hotel Ueno

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board
Junior Suite | In-room safe, desk, soundproofing, iron/ironing board
Full-size fridge, microwave, toaster, rice cooker
Exterior
Reception

Reviews

8.0 out of 10
Very good
Located in the heart of Tokyo, Sutton Place Hotel Ueno offers a serene retreat near Ueno Park and Sensoji Temple. Unwind with laundry facilities, store your luggage safely, and stay connected with in-room WiFi. Previous guests rave about the hotel's convenient location.

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Laundry facilities
  • Deep soaking bathtub
  • Bathrobes

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 17.2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Full-size fridge, microwave, toaster, rice cooker

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Sofa bed - twin
Free extra futon mattress
  • 34.7 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 18.7 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Public bath

APA Hotel Ueno Ekimae

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,090 reviews
The price is CNY598
CNY724 total
May 7 - May 8
APA Hotel Ueno Ekimae
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About the neighborhood

Map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

What's nearby

  • Ueno Park - 9 min walk - 0.8 km
  • Ueno Zoo - 13 min walk - 1.1 km
  • Sensoji Temple - 2 min drive - 2.5 km
  • Tokyo Skytree - 4 min drive - 3.7 km
  • Tokyo Dome - 5 min drive - 3.9 km

Getting around

  • Haneda Airport (HND) - 32 min drive
  • Narita Intl. Airport (NRT) - 68 min drive
  • Keisei-Ueno Station - 9 min walk
  • Uguisudani Station - 12 min walk
  • Ueno Station - 12 min walk
  • Inaricho Station - 7 min walk
  • Iriya Station - 10 min walk
  • Shin-okachimachi Station - 12 min walk

Restaurants

  • ‪大江戸そば - ‬12 min walk
  • ‪晴晴飯店 - ‬1 min walk
  • ‪ニコBAR ケ・セラ・セラ 上野店 - ‬1 min walk
  • ‪祥龍刀削麺荘上野店 - ‬1 min walk
  • ‪陣矢東京油そば伝承館 - ‬2 min walk

About this property

Sutton Place Hotel Ueno

When you stay at Sutton Place Hotel Ueno, you'll be within a 15-minute walk of Ueno Park and Ueno Zoo. Also, Sensoji Temple and Tokyo Skytree are just a 5-minute drive away. The property is just a short walk to public transportation: Inaricho Station is 7 minutes and Iriya Station is 10 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 4:30 PM - 8:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Rice cooker
  • Toaster
  • Cookware, dishes, and utensils
  • Paper towels

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Does Sutton Place Hotel Ueno offer free cancellation for a full refund?

Yes, Sutton Place Hotel Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutton Place Hotel Ueno?

Sorry, pets aren't allowed.

Is parking offered on site at Sutton Place Hotel Ueno?

Sorry, there's no onsite parking at Sutton Place Hotel Ueno.

What are the check-in and check-out times at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Does Sutton Place Hotel Ueno have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Sutton Place Hotel Ueno like?

Sutton Place Hotel Ueno is in Ueno, a short 7-minute walk from Inaricho Station and 9 minutes' walk from Ueno Park.

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Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Bathroom

Reviews

8/10 Very good

Good stay, just the occasional japanese bug
riley, 1-night trip

8/10 Very good

A fair place to stay

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.
Kai Kwong, 2-night trip

8/10 Very good

Comfortable and good location. Within 5-10 mins from Ueno JR station
wing hang, 3-night trip

8/10 Very good

business travel

Very clean, that's it.
1-night trip

10/10 Exceptional

was very happy with the service by staff at Sutton Place Hotel Ueno.
まりな, 1-night trip

10/10 Exceptional

Location was convenient and the room was nice.
Michael, 3-night trip

8/10 Very good

Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area
Veerasit, 6-night trip

10/10 Exceptional

Very conveniently located 5 minutes walk from Ueno Station. Easy check in and check out. Across the road is a 711. Exhaust fans in bathroom would be good in winter as high condensation after 4 people showering.
Phillip, 3-night trip

10/10 Exceptional

it is very comfortable to stay
YANG, 1-night trip

8/10 Very good

Friendly staff
Andrew, 2-night trip

8/10 Very good

The room is small like most Japan hotel. Even the check in lobby area is rather small. But conveniently located.
Grace, 2-night trip

10/10 Exceptional

Excellent Service
Pioray, 2-night trip

10/10 Exceptional

Great stay in the heart of Ueno

Great stay! Prime location. It’s close to Ueno station and the Ueno Kesei Skyliner if you’re flying in from Narita Airport. The rooms are small, and the bathroom layout is different than what you see in most Tokyo hotels, but it’s cozy. Most staff didn’t speak English but they’re so great and will help with anything! Will be back soon!
Andrea, 1-night trip

8/10 Very good

Card keys will be more convenient
James, 4-night trip

8/10 Very good

It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
Jennifer, 1-night trip

4/10 Fair

The reception has limited time. Although the hotel leaves us the contact number when staff are not around, it didn’t work for a while. I needed to leave a luggage in the morning until the next stay after a week. I almost missed the flight as none responded to my calls.
1-night trip

10/10 Exceptional

the ueno area was very convenient and the subway is very near
Xuanyan, 1-night trip

10/10 Exceptional

Very nice hotel, perfect bedding
C, 1-night trip

10/10 Exceptional

Very good
Tun hsueh, 1-night trip

8/10 Very good

It was convenient.
Betty, 3-night trip

10/10 Exceptional

It was really pretty and new
Ang Qi, 1-night trip

8/10 Very good

Good location but room a bit small
Lik Hang, 1-night trip

10/10 Exceptional

Very well
Yutaka, 3-night trip

6/10 Good

Worst than 2018

The room was spacious. Check in was not flexible and not friendly. Bedding with blood stains. Been stayed with this hotel back in 2018 and there was light breakfast but not anymore, too disappointed!
Ka Wah, 3-night trip

8/10 Very good

Easy, clean, everything works fine.
Norio, 1-night trip