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Sutton Place Hotel Ueno

2.5 star property
City-center hotel within easy reach of Ueno Park

Choose dates to view prices

Located in the heart of Tokyo, Sutton Place Hotel Ueno offers a serene retreat near Ueno Park and Sensoji Temple. Unwind with laundry facilities, store your luggage safely, and stay connected with in-room WiFi. Previous guests rave about the hotel's convenient location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (6)

  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Laundry facilities
  • Deep soaking bathtub
  • Bathrobes
The current price is CNY429
CNY472 total
Jun 16 - Jun 17

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 4
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

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APA Hotel Ueno Ekimae
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  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,360 reviews
The price is CNY357
CNY431 total
Jul 12 - Jul 13
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About the neighborhood

Map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

What's nearby

  • Ueno Park - 5 min walk - 0.4 km
  • Ameyoko Shopping District - 7 min walk - 0.7 km
  • Ueno Zoo - 9 min walk - 0.8 km
  • Tokyo National Museum - 11 min walk - 0.9 km
  • Sensoji Temple - 19 min walk - 1.6 km

Getting around

  • Haneda Airport (HND) - 43 min drive
  • Narita Intl. Airport (NRT) - 79 min drive
  • Keisei-Ueno Station - 9 min walk
  • Uguisudani Station - 12 min walk
  • Ueno Station - 12 min walk
  • Inaricho Station - 7 min walk
  • Iriya Station - 10 min walk
  • Shin-okachimachi Station - 12 min walk

Restaurants

  • ‪Gong cha - ‬12 min walk
  • ‪おわん - ‬2 min walk
  • ‪そばいち二八エキュート上野店 - ‬12 min walk
  • ‪マイカリー食堂 - ‬2 min walk
  • ‪恵園 - ‬2 min walk

About this property

Sutton Place Hotel Ueno

  • Sutton Place Hotel Ueno puts you in a great location, within just a 10-minute walk of Ueno Park and Ameyoko Shopping District. Also, Sensoji Temple and Tokyo Skytree are just a 5-minute drive away. The property is just a short walk to public transportation: Inaricho Station is 7 minutes and Iriya Station is 10 minutes.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 4:30 PM - 8:30 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Rice cooker
  • Toaster
  • Cookware, dishes, and utensils
  • Paper towels

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Does Sutton Place Hotel Ueno offer free cancellation for a full refund?

Yes, Sutton Place Hotel Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutton Place Hotel Ueno?

Sorry, pets aren't allowed.

Is parking offered on site at Sutton Place Hotel Ueno?

Sorry, there's no onsite parking at Sutton Place Hotel Ueno.

What are the check-in and check-out times at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Does Sutton Place Hotel Ueno have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Sutton Place Hotel Ueno like?

Sutton Place Hotel Ueno is in Ueno, a short 7-minute walk from Inaricho Station and 9 minutes' walk from Ueno Park.

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Reviews

Sutton Place Hotel Ueno Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Popular mentions

Location
Room
Service staff
Bathroom

Reviews

Verified

10/10 Exceptional

Near SHOPPING CENTER AND FOOD
Atsawin, 3-night trip
Verified

8/10 Very good

The staff were friendly who knew some English which helps with language barriers
Te Atu Rangi, 2-night trip
Verified

10/10 Exceptional

the room is more spacious than the average hotels，just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Jiaming, 1-night trip
Verified

10/10 Exceptional

Staff is kind and nice, room is clean
MO CHANG, 2-night trip
Verified

10/10 Exceptional

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
Tom, 4-night trip
Verified

10/10 Exceptional

Clean con
I-Chi, 5-night trip
Verified

8/10 Very good

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
David, 6-night trip
Verified

8/10 Very good

Very convenient location, a lot of dining options around area.
Mei, 5-night trip
Verified

8/10 Very good

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Lynette, 1-night trip
Verified

10/10 Exceptional

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
Hardeep, 3-night trip
Verified

10/10 Exceptional

Location was convenient and the room was nice.
Michael, 3-night trip
Verified

8/10 Very good

Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Mark, 3-night trip
Verified

10/10 Exceptional

it is very comfortable to stay
YANG, 1-night trip
Verified

8/10 Very good

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
DESMOND, 1-night trip
Verified

10/10 Exceptional

was very happy with the service by staff at Sutton Place Hotel Ueno.
まりな, 1-night trip
Verified

8/10 Very good

Comfortable and good location. Within 5-10 mins from Ueno JR station
wing hang, 3-night trip
Verified

8/10 Very good

It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
Jennifer, 1-night trip
Verified

8/10 Very good

Friendly staff
Andrew, 2-night trip
Verified

10/10 Exceptional

Excellent Service
Pioray, 2-night trip
Verified

10/10 Exceptional

This is my go-to place to stay in Tokyo. It's close to Ueno station and has easy access to everything you need. If you enjoy walking, you can easily get to Ameyoko, Senso-ji, Skytree, Kappabashi-dori, and even Akihabara. Staff is friendly, and it's a very unique place to stay.
Shane, 4-night trip
Verified

8/10 Very good

Very close to Ueno-Station. Great location. Room is a little small.
Ching-Hsiang, 5-night trip
Verified

10/10 Exceptional

High CP value

Hotel location is convenient within easy walking distance. The suite room is comfortable for 3 person’s stay. The staff is friendly and helpful.
2-night trip
Verified

8/10 Very good

The room is small like most Japan hotel. Even the check in lobby area is rather small. But conveniently located.
Grace, 2-night trip
Verified

10/10 Exceptional

Great stay in the heart of Ueno

Great stay! Prime location. It’s close to Ueno station and the Ueno Kesei Skyliner if you’re flying in from Narita Airport. The rooms are small, and the bathroom layout is different than what you see in most Tokyo hotels, but it’s cozy. Most staff didn’t speak English but they’re so great and will help with anything! Will be back soon!
Andrea, 1-night trip
Verified

8/10 Very good

Easy, clean, everything works fine.
Norio, 1-night trip