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M Apartments & Hotel

3.5 star property
Kigali hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

M Apartments & Hotel is where luxury meets convenience. Treat yourself to a rejuvenating massage at the spa, take a refreshing dip in one of the 2 outdoor pools or children's pool, and stay connected with free in-room WiFi. Savor fine dining at The Restaurant and unwind with dry cleaning/laundry services and concierge services.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Children's pool
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
The current price is CNY1,032
CNY1,248 total
includes taxes & fees
Jun 13 - Jun 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, free WiFi, bed sheets

Deluxe Twin Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, free WiFi, bed sheets

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, free WiFi, bed sheets

Deluxe Single Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, minibar, free WiFi, bed sheets

Superior Double Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
KN1 1st avenue, Kigali, Kigali City

What's nearby

  • Mambas Club - 17 min walk - 1.5 km
  • Union Trade Center - 17 min walk - 1.5 km
  • Kigali Heights - 4 min drive - 2.7 km
  • Kigali Business Centre - 4 min drive - 2.7 km
  • Kigali Convention Centre - 4 min drive - 3.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Question Coffee - ‬9 min walk
  • ‪Boho - ‬5 min drive
  • ‪Soy Asian Table - ‬5 min drive
  • ‪Kivu Noir Café - ‬5 min drive
  • ‪Executive Lounge - ‬4 min drive

About this property

M Apartments & Hotel

Enjoy your visit to Kigali with a stay at M Apartments & Hotel. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 2 outdoor pools, a children's pool, and a terrace.

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Check-out time is 2:00 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite carport and garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Water dispenser

Traveling with children

  • Children's pool
  • Stroller

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Spa services
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Roll-in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Portable hoist available

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Panda Bar - Onsite fine-dining restaurant.
The Hero Bar - Onsite pub. Open daily.
M Hotel Coffee Club - This poolside coffee shop serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: USD 50
  • Christmas Eve (December 24) Gala Dinner per child: USD 30 (up to 15 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 100
  • Valentine's Day (February 14) Gala Dinner per child: USD 50 (up to 15 years old)

Optional extras

  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

M Apartments & Hotel Hotel

M Apartments & Hotel Kigali

M Apartments & Hotel Hotel Kigali

Frequently asked questions

Is there a pool at M Apartments & Hotel?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 10:00 PM.

Are pets allowed at M Apartments & Hotel?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at M Apartments & Hotel?

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM. Check-out time is 2:00 PM. Late check-out is available for a 50% charge (subject to availability).

What is there to do at M Apartments & Hotel and nearby?

M Apartments & Hotel has 2 outdoor pools, 2 bars, and spa services, as well as a picnic area and a garden.

Are there restaurants at or near M Apartments & Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views.

Does M Apartments & Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around M Apartments & Hotel like?

M Apartments & Hotel is located a short 19-minute walk from Union Trade Center.

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Reviews

M Apartments & Hotel Reviews

6.0

Good

8.0

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

6/10 Good

The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities.
Dobbie, 4-night trip
Verified

2/10 Poor

SCARY EXPERIENCE

We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
4-night trip
Verified

10/10 Exceptional

ZerONE, 7-night trip