I stayed in this hotel with my young daughter and my elderly parents. We reserved two rooms in the “Barn” section of your property.
Unfortunately, our experience was extremely disappointing due to unacceptable room conditions. The rooms were uncomfortably cold throughout the entire night. Despite the outside temperature being around 40°F, the air conditioning appeared to be running continuously, and we were unable to turn it off or switch to heat.
My elderly parents were so cold that they even feel comfortable to take off their clothes to take a shower!
My 8-year-old daughter woke up during the night due to the cold and had to sleep in her winter jacket, as the extra blankets provided did not help!!
This level of discomfort is far below reasonable expectations, especially considering the price we paid for the rooms. Instead of enjoying our stay, my parents couldn't wait until morning so we could leave and warm up somewhere else.
I brought my parents to Pennsylvania to show them around, as they are visiting from another country, and unfortunately, this experience left a very poor impression.
The most interesting thing that I did email the hotel and they NEVER were back to me!! Unbelievable how people are running their businesses right now....