Welcome to Hotel Brök San Juan del Río, where relaxation meets indulgence. Unwind in the spa tub or take a dip in the indoor pool, and enjoy delicious meals at the on-site restaurant. With free self parking, luggage storage, and a 24-hour front desk available.
172 Panamericana a Querétaro La Venta, San Juan del Río, QUE, 76800
What's nearby
TecMilenio University San Juan del Rio Campus - 5 min drive - 1.6 km
Fundadores Square - 6 min drive - 3.1 km
Nuestra Senora de Guadalupe Church - 6 min drive - 3.1 km
Senor del Sacro Monte Temple - 7 min drive - 3.1 km
Aqueduct of Santiago de Querétaro - 44 min drive - 65.6 km
Getting around
Queretaro Intl. Airport (QRO) - 45 min drive
Restaurants
Tacos Bip Bip - 18 min walk
Starbucks - 5 min walk
KFC - 4 min walk
El Corral De La Vaca - 3 min walk
Wings Army - 5 min walk
About this property
Hotel Brök San Juan del Río
Hotel Brök San Juan del Río is a great choice for a stay in San Juan del Río. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a hot tub, and a children's pool.
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Traveling with children
Children's pool
Services
24-hour front desk
Luggage storage
Facilities
Garden
24-hour fitness center
An indoor pool
Hot tub
Banquet hall
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 100 to 300 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Brok Juan Del Rio Juan Del Rio
Hotel Brök San Juan del Río Hotel
Hotel Brök San Juan del Río San Juan del Río
Hotel Brök San Juan del Río Hotel San Juan del Río
Frequently asked questions
Does Hotel Brök San Juan del Río offer free cancellation for a full refund?
Yes, Hotel Brök San Juan del Río does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Brök San Juan del Río?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Brök San Juan del Río?
Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Brök San Juan del Río?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Brök San Juan del Río?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Brök San Juan del Río and nearby?
Hotel Brök San Juan del Río has an indoor pool and a 24-hour fitness center, as well as a hot tub and a garden.
Are there restaurants at or near Hotel Brök San Juan del Río?
Yes, there's an onsite restaurant.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.2
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 1, 2026
Staff super friendly some spoke some English. Very good for dogs
Pauline
Pauline, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
This a great stay as it's conveniently located off the Highway very close by car to Liverpool, the Hotel seems quite new and it was very clean. The pool works with Solar Heaters so in January water was cold. Very clean. Something to improve is the system to regulate Hot and Cold water, it's difficult to get it stable on the right temperature going from pretty hot to cold. Other than this, it's a pretty good option, I would come back.
Hector
Hector, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Staff was wonderful. They gym is nice. Rooms are great and the beds are super comfy.
Hector
Hector, 1-night trip
Verified
10/10 Exceptional
May 10, 2024
The property is clean and we enjoyed our stay. Katie at the front desk and Guillermo in the restaurant were excellent.
William
William, 1-night trip
Verified
4/10 Fair
Jul 2, 2025
The hotel was fine. It’s newer and well kept. The area around the hotel is desolate. A 20 minute walk brings you go the mall but there’s nothing close to the hotel. Not even a convenience store.
The restaurant is fine for an overpriced hotel restaurant but this is a locally owned Mexican hotel. I expected more from the food. I have a house in Mexico, my husband is Mexican. I know the food. This was typical overpriced hotel food in any country. But I will say all oh the staff who worked in the restaurant where excellent. The hotel staff where also excellent. Tbe service from management sucked. -5 stars. So 1 star because the staff was 6 stars.
Why was management terrible? I booked with an option to change my reservation with 24 hours notice. I gave 72 hours notice I needed to change to checkout 1 day early. The desk clerk said no I can’t because o booked through an online agency. I called the agency and they called the hotel. I heard the desk agent answer the phone when they called and I heard her hang up. I heard them call 4 more times with no answer. They finally came back to me and explained and I told them I was able to hear it all. They then emailed the manager for a resolution because I was entitled to a refund for the day I needed to cancel. TBD manager also ignored them and they said they would remove this hotel from their site. But I want to warn everyone else. Do not book here if you might need to change a reservation.
Christopher
Christopher, 18-night trip
Verified
4/10 Fair
Jan 25, 2026
While the room itself was acceptable, it lacked basic amenities such as an iron. My primary disappointment was with the jacuzzi, which features prominently in the hotel’s main promotional photo. Unfortunately, the water was ice cold during my stay. When I asked the staff if it could be heated, I was told this wasn’t possible due to lack of sunlight—an explanation that seemed questionable for what should be a controllable amenity.
Alberto
Alberto, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Excelente atencion
erika
erika, 2-night trip
Verified
6/10 Good
Dec 26, 2024
The hot water didn’t work in the shower after 1 minute, then freezing cold. The spa wasn’t heated (as advertised on Expedia), otherwise a good simplified hotel room.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
May 17, 2026
Las habitaciones muy limpias y silenciosas
Enrique Jiro
Enrique Jiro, 2-night trip
Verified
10/10 Exceptional
May 5, 2026
Increíble
Juana María
Juana María, 2-night trip
Verified
6/10 Good
Feb 17, 2026
Limpieza y equipo de baño
CARLOS
CARLOS, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
La habitación está muy cómoda y el personal es muy atento, solo que se escucha mucho el ruido de las áreas comunes y el pasillo principal en las habitaciones.
Valeria
Valeria, 1-night trip
Verified
6/10 Good
Jan 25, 2026
La experiencia fue regular, ya que en el baño de la habitación no funcionaba correctamente el lavado, ya que se atasca el agua, y el excusado estaba tapado, también se escucha mucho ruido del exterior el cual lo perlite el mejor descanso. La regadera estaba sucia, tenia cabellos colgando.
Al momento de estar empacando para salir salió un insecto tipo cucaracha. Tampoco hay teléfono dentro de la habitación para comunicarse al lobby.
Juan Luis
Juan Luis, 1-night trip
Verified
8/10 Very good
Dec 27, 2025
Se enfria muy pronto la regadera.
Hotivia
Hotivia, 2-night trip
Verified
8/10 Very good
Dec 17, 2025
Todo ok
LUIS HUMBERTO
LUIS HUMBERTO, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Todo impecable. Y la atención muy amable.
Miguel
Miguel, 1-night trip
Verified
6/10 Good
Nov 7, 2025
Tener agua caliente en la regadera
Fernando
Fernando, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Limpieza
Gerardo
Gerardo, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Nuevo y mobiliario adecuado
Miguel
Miguel, 1-night trip
Verified
6/10 Good
Oct 14, 2025
Regadera tarda en calentarse y jacuzzi frío pero conveniente a pie de carretera y muy bien ubicado
Claudia
Claudia, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Esta muy bonito el hotel y la habitacion cómoda
Estefania
Estefania, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Bien
Sergio
Sergio, 3-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Ubicación
Andrea
Andrea, 1-night trip
Verified
6/10 Good
Aug 23, 2025
La alberca esta muy fria y no ponen nada de amenidades y me toco una habitaciones pegada al lobby y mucho ruido
ALONDRA
ALONDRA, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2025
Personal excelente !
Si buscan un Hotel no caro pero cómodo y limpio, y el personal excelente !!! Y más la Srita Heidi!