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Mandarin Oriental, Santiago

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Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff and overall property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
The current price is CNY1,284
CNY1,284 total
Sep 19 - Sep 20

Why we love this property

Work and play balance
This hotel features 11 meeting rooms and a business center for productivity. After hours, guests can enjoy the bar, poolside drinks, and 24-hour room service.
Culinary delights
Italian cuisine awaits at 2 on-site restaurants with garden and pool views. A cafe offers morning bites, while the bar provides post-adventure refreshment.
Golfer's paradise
This hotel features an adjacent 18-hole golf course and nearby lessons for golf enthusiasts. After a day on the greens, guests can unwind at the bar.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club Room, 1 King Bed

A modern hotel lobby with a curved grey sofa, round tables, and a large abstract artwork on the wall.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, desk, chair, and a dining table with a tea set.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a bed, a desk with a lamp, a television, and a window with curtains.

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(31 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Executive Suite

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Premier Suite

  • City view
  • 122 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Grand Suite, Terrace

  • City view
  • 144 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city and mountain view.

Deluxe Room, 2 Queen Beds

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

A modern hotel room with a bed, a desk, a TV, and a seating area.

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large window, a desk, two chairs, a bed, and a small kitchenette.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

Terrace Suite King

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive King Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite

A modern living room with a dining area, a sofa set, and a bar counter.

Panoramic Suite

  • City view
  • 141 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

A modern living room with a green sofa, a round coffee table with fruit, and a city view through large windows.

Family Suite, 2 Bedrooms

  • City view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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The price is CNY807
CNY807 total
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About the neighborhood

Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • Parque Arauco Mall - 4 min walk - 0.4 km
  • Parque Araucano - 4 min walk - 0.4 km
  • KidZania Santiago - 12 min walk - 1.0 km
  • Apoquindo - 14 min walk - 1.2 km
  • Los Leones Golf Club - 2 min drive - 1.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 30 min drive
  • Hospitales Station - 14 min drive
  • Parque Almagro Station - 15 min drive
  • Lo Cruzat Metro Station - 23 min drive
  • Manquehue Station - 21 min walk
  • Alcantara Station - 21 min walk
  • Military Academy Station - 22 min walk
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Bistro @Courtyard - ‬11 min walk
  • ‪Cassis - ‬9 min walk
  • ‪DoubleTree by Hilton Santiago Kennedy - ‬5 min walk
  • ‪Café Mokka - ‬9 min walk
  • ‪El Toro - ‬14 min walk

About this property

Mandarin Oriental, Santiago

  • Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 299 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ski shuttle (surcharge)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (16738 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Bicycle parking
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification

Ski

  • Ski shuttle (surcharge)
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.
Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 per person
  • Area shuttle and ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October to March

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago offer free cancellation for a full refund?

Yes, Mandarin Oriental, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Santiago?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Santiago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental, Santiago?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mandarin Oriental, Santiago?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Mandarin Oriental, Santiago and nearby?

Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a garden.

Are there restaurants at or near Mandarin Oriental, Santiago?

Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views.

What's the area around Mandarin Oriental, Santiago like?

Mandarin Oriental, Santiago is a short 6-minute walk from Parque Arauco Mall and 5 minutes' walk from Parque Araucano.

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