Great staff. Could have used drawers under the bathroom sink for storage. Wasted space.
Donald
Donald,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Jorge
Jorge,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
College Reunion Visit
I was very satisfied and pleased with my visit to the Brandywine River Hotel after an initial problem. When I went to the room that I was assigned, it appeared that someone was in that room. The beds were open with sheets and pillows scattered and on the floor and other items made it look like someone was still using the room. When I returned to the sign in desk, the representative apologized and reassigned me to another room that was clean and in very good condition.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Seth
Seth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
This is our choice for a clean, quiet, restful space when we visit Longwood Gardens. The desk staff, Troy at night and Alexandra during the day are attentive and friendly.
Victor
Victor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
One night stay was excellent!! Super clean!!! Staff was pleasant and super helpful. Will come again!!!
Kevin
Kevin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Annette
Annette,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
Unacceptable response from Hotel owner
Traveling with another couple, we had booked two rooms. Upon entering the rooms we immediately felt each room was excessively hot the moment we opened the door. We tried to control the temperature but the thermostat appeared to be broken. We went downstairs to advise the person at the desk who was very gracious and called the owner. The owner told the employee to give us each a fan, which we knew would not make a dent in the heat. As the employee was attempting to explain the situation, the owner hung up on him. We felt sorry for the employee as he was at a loss to help us. Evidently the air conditioning was not working and the owner was not going to make any attempt to correct the problem.
We were unable to stay there and had to scramble for another place to stay.
I have traveled all 48 states using Hotels.com and have never experienced such poor service.
Also, the dates posted are incorrect. Our reservations were for Monday, April 14 through April 16
Frances
Frances,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Great staff, good breakfast, room was great, cute look. Only issue was there was no A/C or either we just couldnt find the swtich to switch it from heat
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
It was def a very clean and quiet hotel would def stay again.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Quiet with great location
Lovely 1night stay while traveling through the area. Front desk staff was super helpful and professional, breakfast in the morning was good and location to battlefields, shopping and restaurants very convenient.
Improvement request: exhaust fan in bathroom and AC / fan to move air in room - we were thankful the windows opened.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
nicholas
nicholas,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
the room were lovely and clean. The staff were wonderful. they answered every question quickly. They know the area and suggested some locations to visit. I would definitely stay here again.
Traci
Traci,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Lacrosse tournament
It was great! We were in town for a lacrosse tournament. Room was clean. Easy checkin and front desk associates were incredibly friendly and helpful. Location is very convenient to places to eat and shop.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Clean and friendly
Slightly dated but clean and solid. Few options for gluten-/dairy-free at breakfast.
Jason
Jason,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Stay more than once!
What a special hotel! It’s unique and extraordinary, with fresh flowers inside and out, and kind staff. I was thrilled when I arrived and saw what I had booked! You never know what you’re going to find, and I was extremely satisfied.
Corinne
Corinne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
NO AIR CONDITIONING NOT FOR ME
THE hotel doesnt have air conditioning. Even with the cool weather we still need it sleeping.
JOHN
JOHN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Lovely, safe, quiet refuge
A lovely overnight refuge. Very charming. Helpful, friendly staff. Accommodating to disabled person & the jacuzzi was wonderful. Breakfast room is adorable. The breakfast was so-so. I will likely go back with my husband. I will stay here again when I return to Longwood Gardens.