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Hotel Alcala del Rio

3.5 star property
Hotel with outdoor pool, near Costanera Center

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Photo gallery for Hotel Alcala del Rio

Terrace/patio
Exterior
Restaurant
Reception
Reception
Near San Cristobal Hill, Hotel Alcala del Rio offers a tranquil retreat with continental breakfast and a rooftop terrace. Unwind by the outdoor pool or explore nearby attractions with the area shuttle, then relax in the library or stay connected at the business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Area shuttle
  • Theme park shuttle
  • Casino shuttle
  • Shopping center shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Standard with TV

Minibar, in-room safe, individually decorated, individually furnished

Single Room Standard with TV

  • 12 sq m
  • Sleeps 2

View all photos for Twin Room Standard with TV

Minibar, in-room safe, individually decorated, individually furnished

Twin Room Standard with TV

  • 14 sq m
  • Sleeps 2

View all photos for Double Room Standard with TV

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard with TV

  • 14 sq m
  • Sleeps 2

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About the neighborhood

Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015

What's nearby

  • Municipal Market of Providencia - 6 min walk - 0.5 km
  • Clínica Indisa - 6 min walk - 0.5 km
  • Santiago Metropolitan Park - 8 min walk - 0.8 km
  • Clinica Santa Maria - 17 min walk - 1.4 km
  • Costanera Center - 18 min walk - 1.6 km

Getting around

  • Santiago Intl. Airport (SCL) - 24 min drive
  • Parque Almagro Station - 7 min drive
  • Matta Station - 7 min drive
  • Hospitales Station - 7 min drive
  • Manuel Montt Station - 9 min walk
  • Pedro de Valdivia Station - 10 min walk
  • Los Leones Station - 15 min walk
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪El Ancla Restaurant - ‬4 min walk
  • ‪La Fábrica Gourmet - ‬1 min walk
  • ‪Bahia Providencia - ‬3 min walk
  • ‪Meeting Cafe - ‬1 min walk
  • ‪Snack & Coffee - ‬1 min walk

About this property

Hotel Alcala del Rio

Hotel Alcala del Rio features a rooftop terrace and puts you just a 5-minute drive from Costanera Center. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Also, this hotel is within a short drive of Parque Arauco Mall. Public transportation is just a short walk: Manuel Montt Station is 9 minutes and Pedro de Valdivia Station is 10 minutes.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle within 250 km*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (2691 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Communal living room
  • An outdoor pool
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • Wheelchair-accessible path to elevator
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 5:00 PM
  • Children under 13 years old are not allowed in the swimming pool without adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Frequently asked questions

Does Hotel Alcala del Rio offer free cancellation for a full refund?

Yes, Hotel Alcala del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alcala del Rio?

Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 5:00 PM.

Are pets allowed at Hotel Alcala del Rio?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Alcala del Rio?

Sorry, there's no onsite parking at Hotel Alcala del Rio.

What are the check-in and check-out times at Hotel Alcala del Rio?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Alcala del Rio and nearby?

Hotel Alcala del Rio has an outdoor pool.

What's the area around Hotel Alcala del Rio like?

Hotel Alcala del Rio is a short 9-minute walk from Manuel Montt Station and 17 minutes' walk from Costanera Center.

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Hotel Alcala del Rio Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Roberto, 7-night trip

10/10 Exceptional

Localização excelente!
aline, 3-night trip

8/10 Very good

La atención siempre formidable,
MANUEL, 1-night trip

8/10 Very good

Excelente relación precio beneficio El personal es amable y las instalaciones son cuidadas
Antonio, 3-night trip

6/10 Good

Muitos cabelos de mulher no quarto e roupa de cama

Recepção 24h - ok Café da manhã sem variação - ok Piscina não fiz uso - parecia ok Quarto - ok Limpeza, não gostei, tinha no meu quarto muito cabelo de mulher (1a noite), depois achei cabelos de mulher na roupa de cama. No 3o dia pedi para limpar o quarto, e não aspiram, chão do banheiro e do quarto continuavam com bastante cabelo de mulher. Obs: sou homem, estava sozinho e minha cabeça é raspada!
4-night trip

8/10 Very good

Hotel de época bien mantenido . Muy buena atención, limpieza. Excelente relación precio/calidad
Antonio, 1-night trip

10/10 Exceptional

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Tobias, 1-night trip

6/10 Good

Furto por Camareiras.

Hotel super limpo, fiquei surpresa, quarto confortável, funcionários muito educados, atenciosos, Hotel atendeu minhas expectativas, mas infelizmente fui furtada no meu quarto, em um dia que não autorizei a limpeza do mesmo, fiquei surpresa ao chegar no quarto e perceber que meu perfume tinha sumido, na mesma hora falei com a gerência, que foram bem solícitos, pediram mil desculpas, se comprometeram em descontar um valor das minhas diárias, e no dia seguinte ao chegar no hotel no fim do dia, fui surpreendida com a devolução do meu perfume, a camareira contou que o perfume caiu misteriosamente dentro de seu carrinho, fiquei bem chateada e decepcionada com essa situação! Super desconfortável para mim como cliente. Fora este ocorrido, Hotel atendeu as minhas expectativas.
Bianca Linda, 8-night trip

10/10 Exceptional

Maravilloso Maravilloso Maravilloso
Mauricio, 6-night trip

8/10 Very good

Good location
Sidney, 8-night trip

8/10 Very good

Enjoyed it, small room but nice, staff nice.
Gary, 3-night trip

8/10 Very good

Hotel super bem localizado, recepção e atendimento ótimos. Quarto e banheiro muito limpos, camas boas, deixou um pouco a desejar nas cobertas, mas os lençóis são bons. Café da manhã não é bom.
Marcio, 3-night trip

10/10 Exceptional

Muy buena atención
María, 1-night trip

10/10 Exceptional

Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Mark-Anthony, 1-night trip

8/10 Very good

I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
7-night trip

2/10 Poor

No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Krissy, 2-night trip

6/10 Good

很舒服

6/10 Good

不錯，舒適，安靜，周圍環境很好

10/10 Exceptional

Hotle bien ubicado tranquilo y funcional

la estadia fue buena, el personal atento y el desayuno bien completo. Se debe mejorar en : los muebles de la habitación son de un café oscuro un poco deprimente y a estas alturas se debe cambiar el tv a uno plano. Es inadmisible un TV de los antiguos

10/10 Exceptional

Greit hotell for natt eller to. Sentralt,rimelig

OK hotell. Vi overnattet en natt og koste oss med en lokal bakhage med svømmebassent. Bassenget så ikke så innbydende ut men vi fikk servert en kald øl og hadde en fin stund mens vi ventet på taxi. Taxi ble bestilt i resepsjonen og var både billig og punktlig.

8/10 Very good

Limpio y comodo

Buen hotel de negocios. Muy buena zona

8/10 Very good

limpio y cómodo

muy bien todo.-

8/10 Very good

Boa localização, preço justo

Recepção atenciosa, café da manhã razoável, o banheiro é pequeno, o banheiro é bem limpo mas o quarto precisa de mais atenção. Trata-se de um hotel antigo mas bem localizado

6/10 Good

Bom hotel

Hotel bom, bem localizado, café da manhã bom com TV passando besteirol. WiFi bom no lobby, mais ou menos no quarto. Frigobar e ar condicionado/aquecedor bons. Únicos problemas foram que tivemos que pedir toalha extra, só tinha uma, mais de uma vez. E o cartão da porta às vezes não funcionava, tínhamos que pedir pra consertar.

6/10 Good

Bom para dormir...

Um bom hotel para dormir. O bairro é muito bom, calmo e seguro. Tem um restaurante peruano na mesma quadra, uma recomendação para almoço.