Perched by the ocean, Vila Galé Santa Cruz offers a tranquil retreat. Savor Italian cuisine at one of the two on-site restaurants, unwind with a hot stone massage at the spa, or enjoy cycling and fitness classes. With an indoor pool, outdoor pool and free in-room WiFi.
Bring the kids when you stay at Vila Galé Santa Cruz in Santa Cruz and they can enjoy the free kids' club. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages or body treatments. Other highlights at this eco-certified hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.
All inclusive
All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
262 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10.00 per day)
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Room service (limited hours)
Traveling with children
Free children's club
Playground
Babysitting (surcharge)
What to do
Fitness classes
Shopping
Pool table
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference space (9580 square feet)
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
Dining
Versatil - Onsite restaurant.
Inevitavel - This restaurant specializes in Italian cuisine.
Soul and Blues - Onsite bar.
Euforia - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs EUR 10.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 1012
Also known as
Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz
Frequently asked questions
Does Vila Galé Santa Cruz offer free cancellation for a full refund?
Yes, Vila Galé Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vila Galé Santa Cruz?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Vila Galé Santa Cruz?
Sorry, pets aren't allowed.
Is parking offered on site at Vila Galé Santa Cruz?
Yes. Self parking costs EUR 10.00 per day.
What are the check-in and check-out times at Vila Galé Santa Cruz?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Vila Galé Santa Cruz?
No, this hotel doesn't have a casino, but Madeira Casino (18-min drive) is nearby.
What is there to do at Vila Galé Santa Cruz and nearby?
Have fun with activities like hiking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Vila Galé Santa Cruz also has 2 bars, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Vila Galé Santa Cruz?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
Does Vila Galé Santa Cruz have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Vila Galé Santa Cruz like?
Vila Galé Santa Cruz is a short 2-minute walk from Palmeiras Beach and 13 minutes' walk from Aquaparque Madeira.
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Reviews
Vila Galé Santa Cruz Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Location
8.6
Staff & service
8.2
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast options were plentiful and accommodating with something for everyone. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Airport
Breakfast
Room
Location
View
Water
Restaurant
Bed
Food
Reviews
10/10 Exceptional
Jan 27, 2025
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Souabeh H
Souabeh H, 1-night trip
10/10 Exceptional
Aug 28, 2024
Great pool area, great food, very relaxing atmosphere
Natalie
Natalie, 5-night trip
10/10 Exceptional
Jan 10, 2025
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance.
The steam room was amazing.
Susy
Susy, 1-night trip
10/10 Exceptional
Apr 13, 2022
Great hotel in a stunning location
Gary
Gary, 4-night trip
8/10 Very good
Nov 8, 2024
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Hasan
Hasan, 1-night trip
8/10 Very good
Nov 12, 2024
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport.
Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
Hasan
Hasan, 1-night trip
10/10 Exceptional
Sep 30, 2024
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Andrew
Andrew, 3-night trip
10/10 Exceptional
Feb 20, 2023
Clean hotel with ocean view, 5 min from the airport
Leonid
Leonid, 1-night trip
8/10 Very good
Feb 23, 2024
Very quiet and convenient
Abhay
Abhay, 2-night trip
10/10 Exceptional
Feb 23, 2020
Petit déjeuner fabuleux. Piscine intérieure agréable.
J'nJ
J'nJ, 7-night trip
8/10 Very good
Feb 24, 2024
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Clare
Clare, 1-night trip
10/10 Exceptional
Jan 17, 2025
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
Melanie
Melanie, 1-night trip
8/10 Very good
Oct 6, 2023
Sehr nahe am Flughafen. Speisesaal etwas unpersönlich.
Roland
Roland, 1-night trip
10/10 Exceptional
Apr 25, 2023
Pleasant stay
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants.
The hotel staff are very friendly and helpful.
Alan
Alan, 1-night trip
10/10 Exceptional
Jun 27, 2022
Beautiful!
Christina
Christina, 1-night trip
10/10 Exceptional
Apr 18, 2022
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
Pietro
Pietro, 14-night trip
6/10 Good
Nov 1, 2023
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
ALBERTO
ALBERTO, 6-night trip
10/10 Exceptional
May 3, 2022
Emplacement de notre chambre
marie france
marie france, 7-night trip
10/10 Exceptional
Aug 23, 2022
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
Marrla
Marrla, 4-night trip
8/10 Very good
Sep 28, 2022
Beautiful, clean hotel. Mean on towels and water.
Planes passed by frequently but not a problem for us,
Stephen
Stephen, 3-night trip
6/10 Good
Apr 30, 2023
Comfortable, but boring
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Michael
Michael, 1-night trip
8/10 Very good
Sep 9, 2023
Der Flughafen ist zwar in unmittelbarer Nähe, da wir aber den ganzen Tag unterwegs waren, ist das für uns nicht relevant gewesen.
Annette von
Annette von, 7-night trip
8/10 Very good
Apr 26, 2022
Nice Hotel on the beach with great places to walk. Lots of restaurants at walking distance. We would have liked to have a mini-fridge in the room. Super fast internet! (90mb )
Martin
Martin, 1-night trip
10/10 Exceptional
Oct 31, 2022
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Dagmar
Dagmar, 1-night trip
10/10 Exceptional
Apr 28, 2024
Alles war so, wie erwartet. Das ist heutzutage selten.