This stay was a nightmare I had to leave in the night because there was no many mosquitos in the room. Plus the flush was broke…how do you sell hotel room high standing with a broken flush… very unfriendly!
They have tried to move me to a house with several bedrooms like I was a teenager and I declined the offer and left.
The next day they called and not even apologies not an ounce of customer service oriented like offering a free lunch or a free night for the trouble??? The owner started raising his voice at me saying that I’ve asked for the room not to be sprayed with mosquito repellent which was absolutely false, didn’t even let me speak!!!
My request said” if there is mosquitoes and you’ve sprayed if you could please air the room before I check-in ” not the same …
Who wants to sleep with mosquitoes, seriously? Very unprofessional, they thought I wasn’t going to pay for the extras in the morning …diner lunch etc…very small people to say the least.
I’ve remained courteous to the very kind server by saying nothing but the food was very low quality for the price no taste and very oily the yakitory something!!! Very disappointing… I have paid the extra as the room was already paid for and left but in return they have lost a client. Their choices…Very very disappointing management.
Nathalie
Nathalie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Amazing service
Amazing food
Amazing room
Amazing and peaceful hotel
Friendly staff
Nathalie
Nathalie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Maguette
Maguette,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 24 日
The boutique hotel is very cozy and stylish. The pool is big enough to enjoy some cool air and swimming. The room has nice touch with flowers and decoration. The staff are kind and helpful. Highly recommend!
Zixuan
Zixuan,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 28 日
Voici un vrai petit bijou d’établissement hôtelier. D’un charme africain et d’un raffinement italien. Que dire de la restauration, sublime
Sabin
Sabin,11 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 19 日
Excellent hôtel !
Très calme , agréable et le service du personnel est digne d’un 5 étoiles !
Bravo à Jean François pour son professionnalisme .
La nourriture est excellente et le petit déjeuner copieux servi directement dans votre terrasse !