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Hotel Charles-Alexandre

3.0 star property
City-center hotel, steps from Grande Allée

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Photo gallery for Hotel Charles-Alexandre

Front of property
Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Property entrance
Experience the charm of Relais Charles Alexandre, located near Grande Allée and Quebec City Convention Center. Begin your day with a breakfast buffet and unwind by the lobby fireplace or take in some fresh air in the garden. With helpful staff, free WiFi, express check-out and self parking available for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Electric vehicle charging point
  • Ski facilities
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Ski storage
  • Self parking
  • Garden
  • Lobby fireplace
  • ATM/banking services
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Television
  • Garden
  • Espresso maker
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
  • Soundproofed rooms
The current price is CNY570
CNY678 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room

8.0 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Espresso maker
Cable channels
Wardrobe or closet
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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Lobby sitting area

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  • Free WiFi
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9.2 out of 10, Wonderful, 237 reviews
The price is CNY738
CNY879 total
includes taxes & fees
Oct 29 - Oct 30
La Sainte Paix
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About the neighborhood

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5

What's nearby

  • Grande Allée - 1 min walk - 0.0 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km
  • Château Frontenac - 3 min drive - 1.9 km
  • Quebec Cruise Terminal - 4 min drive - 3.0 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive
  • Quebec Sainte-Foy Station - 19 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 19 min drive
  • Quebec Palace Station - 27 min walk

Restaurants

  • ‪Les Cousins - ‬5 min walk
  • ‪musette / Musette_cc - ‬1 min walk
  • ‪Café Olive - ‬3 min walk
  • ‪Café Smith Plaines D'abraham - ‬5 min walk
  • ‪Cafe Quebecor - ‬4 min walk

About this property

Hotel Charles-Alexandre

Hotel Charles-Alexandre puts you in a great location, within just a 10-minute walk of Grande Allée and Plains of Abraham. Free WiFi is an added perk, and guests looking to stay active can check out the nearby water skiing, cross-country skiing, and downhill skiing. Also, Quebec City Convention Center and Citadel of Quebec are within a 15-minute walk. Fellow travelers say good things about the helpful staff and walkable location.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (CAD 28.74 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowmobiling nearby

Services

  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Ski storage
  • Virtual front desk

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Reception hall

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 200 per stay

Mandatory fees

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 28.74 per accommodation, per stay

Parking

  • Uncovered self parking costs CAD 28.74 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 093155, 2025-11-30

Also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Frequently asked questions

Does Hotel Charles-Alexandre offer free cancellation for a full refund?

Yes, Hotel Charles-Alexandre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Charles-Alexandre?

Yes, pets are welcome, with a limit of 1 total. There's a charge of CAD 28.74 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Charles-Alexandre?

Yes. Self parking costs CAD 28.74 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Charles-Alexandre?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Charles-Alexandre and nearby?

Have fun with nearby winter activities like cross-country skiing, snowmobiling, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a picnic area and a garden.

What's the area around Hotel Charles-Alexandre like?

Hotel Charles-Alexandre is in Centre-Ville, a short 1-minute walk from Grande Allée and 8 minutes' walk from Plains of Abraham. Travelers recommend the hotel for its walkable location.

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Reviews

Hotel Charles-Alexandre Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was very good, fresh, and delicious with a variety of options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Parking
Cities
Car
Refrigerator
Walking
Flights

Reviews

8/10 Very good

Emplacement tres pratique proche des restaurants et du centre historique
gregory, 3-night trip

8/10 Very good

Week end get away in old Québec City

Nice small hotel, ideally located to walk everywhere in old Québec City. The room set up was perfect as we travelled with our dog, though a little small and missing desk to store our cloths. The bed was very comfortable, the room was nicely decorated… overall, excellent for our little get away with our dog!
Sonia, 2-night trip

10/10 Exceptional

The hotel was cozy and clean
Behrouz, 3-night trip

10/10 Exceptional

That’s an excellent quality stay for us at such a reasonable price.
Siva Keerthi, 1-night trip

10/10 Exceptional

Quaint, boutique hotel. A bit of a walk to the walled city. Fyi, no elevator. If booking through 2nd party, like hotel.com, then call hotel to reserve a parking space $25 per night.
James, 2-night trip

10/10 Exceptional

Clean , walkable , easy access at checkin , close to everything
Rhonda, 1-night trip

8/10 Very good

For the short time I was there, pretty awesome place, I could've ventured further going down the road,lots to see A+...
paul, 2-night trip

10/10 Exceptional

Excelente Hotel

Excelente local para ficar em Ville de Quebec, bem localizado e muito lindo
Gilberto, 2-night trip

10/10 Exceptional

Discover Quebec !

Location was perfect and super clean. It was very easy to get hold of people and everyone was very friendly. Very quiet. Will stay again next time.
Ines, 3-night trip

10/10 Exceptional

Bien situé pour visiter à pieds
Renee, 1-night trip

6/10 Good

There is no staff on site and only virtual front desk. The staff was very quick to answer the phone and available by text. This is an older building so the layout of the rooms are unique but perfect for simply a place to stay. About a ~25 min walk to vieux Québec and Chemin Cartier is one block away.
Andrea, 2-night trip

8/10 Very good

Très bien
wafae, 3-night trip

10/10 Exceptional

Hotel Charles-Alexandre Stay

Very spacious and clean. Great location as it is close to the Plains of Abraham and old Quebec City and restaurants. Just had some issues as check in and doors use only digital keys which did not work all the time.
Hamant, 2-night trip

10/10 Exceptional

Great stay!

The room was spotless and the communications were easy. Very responsive in finding solution to questions. I liked the self check in and the proximity to downtown.
2-night trip

10/10 Exceptional

The hotel is immaculate and the neighborhood magical!
Walter, 2-night trip

10/10 Exceptional

Très tranquille et à la portée de tout.
steve, 1-night trip

10/10 Exceptional

Charmante place, cozy et calme.
Sandrine, 2-night trip

10/10 Exceptional

Nice deal

I don't know prices in the area but it seemed like a very very good deal. Nice place, wonderfully located near very good restaurants, large parks, the riverfront, and a scenic 20 mimute walk to the old city. Lack of on-site staff was balanced by quick and helpful responses if you telephoned the remote concierge. Slightly dirty under the beds (not a big deal) but otherwise very clean and a nice vibe.
Michael, 1-night trip

8/10 Very good

Good hotel, I was a bit weirded out by their whole remote front desk thingy, but it was a nice short stay. Clean and comfy room. Public transit easily available, near tourists areas.
Javier, 2-night trip

8/10 Very good

Chambre propre, très bien adaptée pour un couple avec jeune enfant! Voisins du haut bruyant.
Judith, 1-night trip

8/10 Very good

Cute property
Drew Ernestine, 1-night trip

10/10 Exceptional

nice stay
Paul, 2-night trip

8/10 Very good

Bathroom could use a remodel. Other than that all good.
Gabriel, 1-night trip

10/10 Exceptional

Location. Lol 34 stairs to reach bedrooms!@@
Ruth, 4-night trip

10/10 Exceptional

Tout était l’accueil, la propreté et la tranquillité
Myriam, 1-night trip