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Aparthotel

Quay West Suites Melbourne

5.0 star property
Riverfront aparthotel with indoor pool, near Melbourne Arts Centre

Choose dates to view prices

Quay West Suites Melbourne, near the National Gallery of Victoria and SEA LIFE Melbourne, offers a luxurious retreat with an indoor pool and sauna. Visit the on-site restaurant for local cuisine or unwind at Jarrah Bar and Terrace with al fresco dining options. With free in-room WiFi, a fireplace in the lobby, multilingual staff by your side.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant

Main amenities (12)

  • 109 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is CNY1,306
CNY1,437 total
includes taxes & fees
May 24 - May 25

Why we love this property

Eating scene for all
Local cuisine shines at the restaurant with outdoor seating. The hotel bar and buffet breakfast delight diners, offering vegan options too.
Luxury sleep sanctuary
Wrapped in soft bathrobes, guests drift off between premium bedding under down comforters. Blackout drapes ensure deep sleep, while in-room massages await.
Riverside art sanctuary
Marvel at local artist exhibits in this luxury aparthotel. Perched along the flowing river, this sophisticated space combines comfort and creativity.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • River view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace

Premium Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace

Premium Apartment, 3 Bedrooms, Balcony

  • 162 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 2 Twin Beds, Kitchenette

Premium bedding, down comforters, in-room safe, laptop workspace

Studio, 2 Twin Beds, Kitchenette

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

In-room safe, desk, blackout drapes, soundproofing
WRAP on Southbank
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  • Pool
  • Kitchen
  • Laundry facilities
  • Parking available
8.8 out of 10, Excellent, 2,814 reviews
The price is CNY761
CNY823 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
26 Southgate Avenue, Southbank, VIC, 3006

What's nearby

  • Melbourne Arts Centre - 2 min walk - 0.2 km
  • National Gallery of Victoria - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km
  • Rod Laver Arena - 15 min walk - 1.3 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 44 min drive
  • Flinders Street Station - 5 min walk
  • North Williamstown Station - 18 min drive
  • Southern Cross Station - 22 min walk
  • Melbourne Central Station - 18 min walk
  • Parliament Station - 19 min walk
  • Flagstaff Station - 22 min walk

Restaurants

  • ‪Arbory Bar & Eatery - ‬6 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Time Out Fed Square - ‬6 min walk
  • ‪Chocolate Buddha - ‬6 min walk
  • ‪Transport Hotel - ‬6 min walk

About this property

Quay West Suites Melbourne

  • When you stay at Quay West Suites Melbourne, you'll be in a fantastic location, just a 5-minute walk from Melbourne Arts Centre and National Gallery of Victoria. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. An indoor pool and a fitness center are other highlights, and apartments offer up nice touches like premium bedding and down comforters. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 109 apartments
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (AUD 35 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
VPN_KEY

Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Free crib/infant bed

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 40 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Bathrobes
  • Hair dryer
  • Eco-friendly toiletries
  • Designer toiletries
  • Slippers
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High pile carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Golf nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 109 rooms
  • 26 floors
  • 1 building
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs

Special features

Dining

Jarrah Bar and Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 40 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Covered self parking costs AUD 35 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Mastercard, American Express, Diners Club

This property is professionally cleaned.

Also known as

Quay Suites Aparthotel

Quay Suites Aparthotel Melbourne West

Quay West Suites Melbourne

Quay West Suites Melbourne Aparthotel

Quay West Suites Aparthotel

Quay West Suites

Quay West Suites Melbourne Southbank

Quay West Suites Melbourne Aparthotel

Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Does Quay West Suites Melbourne offer free cancellation for a full refund?

Yes, Quay West Suites Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay West Suites Melbourne?

Yes, there's an indoor pool.

Are pets allowed at Quay West Suites Melbourne?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay West Suites Melbourne?

Yes. Self parking costs AUD 35 per day. Onsite parking includes off-street options.

What are the check-in and check-out times at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Quay West Suites Melbourne and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a steam room.

Are there restaurants at or near Quay West Suites Melbourne?

Yes, Jarrah Bar and Terrace offers alfresco dining and local cuisine.

What's the area around Quay West Suites Melbourne like?

Quay West Suites Melbourne is located by the river in Southbank, a short 5-minute walk from Flinders Street Station and 9 minutes' walk from Collins Street.

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Reviews

Quay West Suites Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, fantastic, and outstanding, with many guests enjoying the buffet every morning. (10 reviews)
  • The indoor pool was described as beautiful, great, amazing, and fantastic, perfect for lap swimming and suitable for kids. (11 reviews)
  • The pool and spa area were fantastic. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
View
Restaurant
Breakfast
Balcony
Bed
Spacious room
Cities

Reviews

Verified

10/10 Exceptional

Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Ken, 4-night trip
Verified

10/10 Exceptional

Service was amazing
Tamara Jane, 3-night trip
Verified

10/10 Exceptional

The suite was clean and very well fitted out
paul, 3-night trip
Verified

10/10 Exceptional

Excellent customer service, staff were lovely and easy to deal with.
Helena, 2-night trip
Verified

10/10 Exceptional

First stay here , this was a great visit, location perfect on Southbank, reception staff impeccable, noting a birthday stay and gifted bubbly and chocolates . Upgraded suite, unit very clean, adequate fridge stock etc, strongly recommended, avoid Aust Open period if possible as extremely expensive across the city
Mark, 3-night trip
Verified

10/10 Exceptional

The staff were polite and efficient, the apartment was amazing
samanthi, 3-night trip
Verified

8/10 Very good

Room was lovely , great size and balcony. Pool and spa area fantastic. Disappointed with breakfast otherwise fabulous stay
katherine, 1-night trip
Verified

10/10 Exceptional

Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Sally, 1-night trip
Verified

10/10 Exceptional

Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Kayla, 1-night trip
Verified

10/10 Exceptional

Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Junni, 4-night trip
Verified

10/10 Exceptional

Well maintained. Great views.
Andrew, 1-night trip
Verified

6/10 Good

Staff were very friendly and helpful, property needs some maintenance, although was clean and tidy.
Kelly, 5-night trip
Verified

10/10 Exceptional

Had a complimentary upgrade to a three bedroom apartment. Absolutely amazing size room with plenty of space for the whole family. Great location easy walking distance for dinner and events. Would recommend for families.
Christopher, 2-night trip
Verified

10/10 Exceptional

Excellent place, great staff and lovely apartment. Will be back.
Claudio, 3-night trip
Verified

8/10 Very good

Wonderful staff on front desk and in the restaurant.
Colette, 5-night trip
Verified

10/10 Exceptional

Comfortable apartment and hotel staff were amazing
Anthony, 2-night trip
Verified

10/10 Exceptional

Excellent location and staff are brilliant
Jasen, 4-night trip
Verified

10/10 Exceptional

Breakfast and Room Service outstanding

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Brendan, 2-night trip
Verified

10/10 Exceptional

Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Sidney, 4-night trip
Verified

8/10 Very good

Fantastic location....

Fantastic location, friendly staff & spacious apartments. Just looking tired and needing a refurb.
Janice, 2-night trip
Verified

10/10 Exceptional

Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Barbara, 1-night trip
Verified

10/10 Exceptional

Excellent stay and customer service!
Raluca, 5-night trip
Verified

10/10 Exceptional

Loved having a suite. The array of restaurants was incredible
Alejandro, 3-night trip
Verified

10/10 Exceptional

Tick ! Tick ! Tick ! Perfect.

Best apartment in Melbourne. Great location, great team, great rooms, great pool, great restaurant/breakfast and on and on! Loved our stay here - will stay again and will recommend to everyone we know. This was our second stay here and it did not disappoint.
Sally, 1-night trip
Verified

10/10 Exceptional

Great location to everything. Such a fun town
Ian, 5-night trip