In the heart of Playa del Carmen, Hotel Kay Adults Only offers a tranquil retreat. Enjoy an outdoor pool and stay connected with in-room WiFi. The 24-hour front desk ensures a seamless stay.
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Main Beach - 1 min walk - 0.0 km
Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Maritime Terminal - 3 min walk - 0.3 km
Playacar Beach - 3 min walk - 0.3 km
Mamitas Beach - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
Restaurants
Carboncitos - 2 min walk
McDonald's - 2 min walk
Karen's - 1 min walk
Ah Cacao Chocolate Café - 1 min walk
Pollos El Pechugon - 3 min walk
About this property
Hotel Kay Adults Only
When you stay at Hotel Kay Adults Only, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and snorkeling. Also, Playa del Carmen Maritime Terminal and Playacar Beach are within just a 10-minute walk.
At a glance
DONE
Hotel size
15 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) not allowed
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
What to do
Bicycle tour information
Beach nearby
Access to nearby outdoor pool
Kayaking nearby
Snorkeling nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Window screens
Sleep well
Bed sheets provided
Freshen up
Soap and shampoo
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: USD 60 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 2 per person, per night. This fee does not apply to children under 18 years of age.
Renovations and closures
The property will be renovating from January 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
Exterior
Alternate facilities will be available offsite during the renovation.
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Frequently asked questions
Are pets allowed at Hotel Kay Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Kay Adults Only?
Sorry, there's no onsite parking at Hotel Kay Adults Only.
What are the check-in and check-out times at Hotel Kay Adults Only?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Kay Adults Only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min walk) is nearby.
What is there to do at Hotel Kay Adults Only and nearby?
Have fun with nearby activities like boat tours, jet skiing, and kayaking. Additional recreation nearby includes casino gaming. Hotel Kay Adults Only also has access to a nearby outdoor pool.
What's the area around Hotel Kay Adults Only like?
Hotel Kay Adults Only is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal.
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Hotel Kay Adults Only Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.0/10
Cleanliness
6.8/10
Staff & service
4.8/10
Amenities
5.0/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 16, 2025
Fue funcional, vista al mar, muy buena ubicación, el estado del inmueble tiene oportunidades, pero fueron muy amables en su trato.
Esmeralda
Esmeralda, 1-night trip
6/10 Good
May 26, 2025
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Paola
Paola, 3-night trip
6/10 Good
May 19, 2025
Bad area, old property, front dirty ocean
Ricardo
Ricardo, 5-night trip
6/10 Good
Aug 12, 2024
Buena ubicación
MANUELA
MANUELA, 1-night trip
6/10 Good
Apr 30, 2025
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Jeffrey
Jeffrey, 3-night trip
2/10 Poor
May 21, 2025
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Humberto
Humberto, 2-night trip
10/10 Exceptional
Nov 2, 2024
the place was nice and clean and all staf was very frendly.
Edin
Edin, 2-night trip
4/10 Fair
Jun 17, 2025
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
DONATO
DONATO, 8-night trip
8/10 Very good
Jul 5, 2024
The staff is excellent..
Shannon
Shannon, 3-night trip
10/10 Exceptional
Apr 6, 2025
Bien satisfait de mon choix, je vais y revenir.....fin mars 2025
Roger
Roger, 8-night trip
8/10 Very good
Mar 5, 2025
Excellent location. Just know therenis no elevator nor help to carry your bags.
Monica
Monica, 1-night trip
2/10 Poor
Mar 6, 2025
Péssimo e sujo!!!
Péssimo Hotel. As fotos do anuncio são enganosas. Somente a localização é razoável para quem fosta de barulho a noite porque ele fica no centro.
Eduardo
Eduardo, 3-night trip
4/10 Fair
Jan 2, 2025
Me gusto , la ubicacion cerca de la playa
El personal amable
No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Carlos Iván Arriaga
Carlos Iván Arriaga, 3-night trip
8/10 Very good
Sep 3, 2024
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Salvador
Salvador, 2-night trip
2/10 Poor
Apr 5, 2025
Hotel, viejo, sucio, el clima no funciona
YASMIN AZENETH
YASMIN AZENETH, 1-night trip
8/10 Very good
Jan 6, 2025
Me gusto
Vivy
Vivy, 1-night trip
6/10 Good
Feb 13, 2025
La habitación es básica pero funcional, en proporción al precio está bastante bien tomando en cuenta la ubicación que es excelente y nos tocó en el último piso así que la vista fue buenísima. Este hotel no cuenta con elevador para nosotros eso no fue problema.
Verified traveler
4-night trip
6/10 Good
Jan 25, 2025
.
Rafael
Rafael, 1-night trip
4/10 Fair
Nov 11, 2024
Deficiente
Hotel bastante deficiente, necesita urgente una remodelación.
Oscar
Oscar, 4-night trip
6/10 Good
Feb 14, 2025
L'hôtel est mal entretenu, la robinetterie pleine de calcaire à l'extrême, les matelas usés jusqu'à être déchiré, le luminaire de lit décroché du mur, le ventilateur tout rouillé. La terrasse et la piscine sont fermées. C'est dommage car l'emplacement est top. Le personnel est assez prévenant.
Catherine
Catherine, 1-night trip
6/10 Good
Jan 16, 2025
Need maintenance , but for 1 or 2 days is reasonable.
Michael
Michael, 1-night trip
8/10 Very good
Oct 21, 2024
Fine for a stop over
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Jodi-Anne
Jodi-Anne, 1-night trip
2/10 Poor
Feb 28, 2025
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Bhranti
Bhranti, 3-night trip
4/10 Fair
Jul 8, 2024
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Francisco
Francisco, 2-night trip
2/10 Poor
Dec 27, 2024
Don't waist your money
Not, the best pace for your money. We were so disappointed ,
We ended up getting anther place that was much nicer for not much more.