In the heart of Heidelberg, PLAZA Premium Heidelberg offers a haven with a bar and gym. Treat yourself to rejuvenating spa services or connect with in-room WiFi. The helpful staff has earned top marks from previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Gym
Spa
Bar
24/7 front desk
Air conditioning
Parking available
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Bar/lounge
Spa services
24-hour front desk
Air conditioning
Front-desk safe
Multilingual staff
Luggage storage
Tour/ticket assistance
Feel at home (6)
Rollaway/extra beds available (free)
Private bathroom
Separate sitting area
Television
Daily housekeeping
Elevator
The current price is CNY951
CNY951
CNY1,018 total
includes taxes & fees
Aug 19 - Aug 20
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Premium Triple Room (Castle view)
Premium Triple Room (Castle view)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Rollaway/extra beds
30 sq m
City view
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Premium Triple Room
Premium Triple Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Rollaway/extra beds
25 sq m
Sleeps 3
1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Heidelberg University Library - 12 min walk - 1.1 km
University of Heidelberg Old Campus - 12 min walk - 1.1 km
Marktplatz - 19 min walk - 1.6 km
Heidelberg Castle - 3 min drive - 2.1 km
University of Heidelberg New Campus - 4 min drive - 2.4 km
Getting around
Mannheim (MHG) - 21 min drive
Stuttgart Airport (STR) - 95 min drive
Heidelberg-Weststadt/Südstadt S-Bahn - 17 min walk
Heidelberg Central Station - 20 min walk
Heidelberg-Altstadt Station - 28 min walk
Heidelberg Seegarten Tram Stop - 6 min walk
Heidelberg (West) Central Station Tram Stop - 20 min walk
Restaurants
Mahlzeit - 3 min walk
Wiener Feinbäckerei Heberer GmbH - 5 min walk
Arbil Imbiss - 4 min walk
Fresko - 1 min walk
McDonald's - 2 min walk
About this property
PLAZA Premium Heidelberg
At PLAZA Premium Heidelberg, you'll be just a 5-minute drive from Heidelberg Castle and Marktplatz. You can be pampered with massages, then unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and location. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 6 minutes by foot.
Languages
English, German, Greek
At a glance
DONE
Hotel size
166 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 5 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 19.00 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Fitness center
Spa services
Accessibility
Elevator
Room amenities
Be entertained
43-inch LED TV
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Rollaway/extra bed available
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
1 - Onsite bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.5 for children aged 6 to 11
Children & extra beds
Rollaway beds are available for EUR 35 per night
Guests must contact this property in advance to reserve rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Parking
Covered self parking costs EUR 19.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
PLAZA Premium Heidelberg Hotel
PLAZA Premium Heidelberg Heidelberg
PLAZA Premium Heidelberg Hotel Heidelberg
Frequently asked questions
Does PLAZA Premium Heidelberg offer free cancellation for a full refund?
Yes, PLAZA Premium Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at PLAZA Premium Heidelberg?
Yes, dogs are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at PLAZA Premium Heidelberg?
Yes. Self parking costs EUR 19.00 per day.
What are the check-in and check-out times at PLAZA Premium Heidelberg?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at PLAZA Premium Heidelberg and nearby?
PLAZA Premium Heidelberg has a fitness center and spa services.
What's the area around PLAZA Premium Heidelberg like?
PLAZA Premium Heidelberg is in Heidelberg City Centre, a short 6-minute walk from Heidelberg Seegarten Tram Stop and 18 minutes' walk from Marktplatz. Travelers say this hotel is in a good location.
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PLAZA Premium Heidelberg Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Parking
Room
Breakfast
Service staff
Lobby
View
What guests liked
Breakfast was of good to exceptional quality, with many guests praising its excellent taste and variety. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 1, 2025
Great location, easy walk to everywhere we wanted to go. Clean room, friendly staff.
Billie
Billie, 3-night trip
8/10 Good
Jul 26, 2025
Ok nice hotel
Wei
Wei, 1-night trip
10/10 Excellent
Jun 18, 2025
Comfortable and clean hotel within walking distance of old town and the castle. Great visit!
Britt L
Britt L, 1-night trip
10/10 Excellent
Aug 3, 2025
They needed to have their restaurant open
Jeffery
Jeffery, 1-night trip
6/10 Okay
Jun 10, 2025
Clean and great location
Heidi
Heidi, 2-night trip
10/10 Excellent
Jun 28, 2025
Hotel was great. Travelling for work and it is well located for business and leisure time. Gym is small but well equipped. Lovely restaurants nearby. Breakfast was good.
Caroline
Caroline, 5-night trip
10/10 Excellent
Jun 1, 2025
This is our go-to hotel when we visit Heidelberg. It’s clean, conveniently located, has nice amenities, and is priced right. Tge rooms are spacious enough for European standards and offers all the convenience of a short stay.
Rodney
Rodney, 1-night trip
10/10 Excellent
Jul 11, 2025
We arrived before check-in from the US, and the team did a great job arranging an early check-in for us. The bed was very comfortable, the room was impeccable, and the hotel was very quiet. Unfortunately, my husband broke his wrist during our stay while hiking. Not only was the German healthcare system excellent, but the staff did a great job accommodating our extra night’s stay.
Julie
Julie, 2-night trip
10/10 Excellent
Oct 10, 2024
Great stay
Timothy
Timothy, 3-night trip
10/10 Excellent
Mar 30, 2025
Room was smaller than I remembered. Have stayed before and again the overall stay was fantastic.
Sheldon
Sheldon, 5-night trip
6/10 Okay
Feb 18, 2025
Very friendly reception staff
Leesa
Leesa, 3-night trip
2/10 Terrible
May 12, 2025
Even the Hotel promotes on-site parking they send me to a remote parking location. Talking to other guests I found out they had the same experience...
Dirk
Dirk, 2-night trip
10/10 Excellent
Dec 26, 2024
Beautiful, comfortable hotel in a great location
The woman at the desk was exceptionally helpful and friendly! The location of the hotel was perfect for shopping and seeing the Christmas markets.
Kendra
Kendra, 1-night trip
10/10 Excellent
May 1, 2025
Lavish breakfast and good location
Good comfortable place to stay in terms of location. Lavish breakfast spread. Comfortable parking. A bit tricky.. enter left just before the hotel entrance( kind of hidden) you may have to use the elevator to go to -2 but make sure you check in first as you need the access card to enter the parking. We choose castle view room . But was ok .
akash
akash, 1-night trip
10/10 Excellent
Feb 2, 2025
The hotel was moderns and well kept. Our junior suite room was spacious, well designed and perfect for a family with a child and dog.
Benjamin
Benjamin, 1-night trip
10/10 Excellent
Sep 24, 2024
Great place to stay with stunning views
Susan
Susan, 2-night trip
10/10 Excellent
Sep 25, 2024
Good location, confortable room
Claudia de Almeida
Claudia de Almeida, 1-night trip
2/10 Terrible
Jun 14, 2025
We were given a room right below the terrace, the company managing the night club upstairs runs separately than the hotel, we could not sleep as the party continued until early morning hours ( until 5 am ) we have complained and even the police showed up
Tarkan
Tarkan, 1-night trip
10/10 Excellent
Sep 29, 2024
A lovely location and a very spacious room with a view of the castle.
Derek
Derek, 3-night trip
10/10 Excellent
Aug 25, 2024
Property was in a beautiful location close to transportation stations and great dining and shopping locations. We loved our visit.
Jessie
Jessie, 2-night trip
6/10 Okay
May 11, 2025
The hotel room was nice and so were the staff, but beware the rooftop bar on Friday and Saturday nights. It is more like a nightclub with booming bass that makes everything shake, and drunk people singing loudly. At least the hotel staff helped get the music turned off around midnight, but we would not have booked a room with small children if we'd known it was like this.
Zoe
Zoe, 1-night trip
10/10 Excellent
Feb 15, 2025
Happy
Very happy
Seogyun
Seogyun, 2-night trip
8/10 Good
Jul 9, 2024
Nice, quite and clean hotel for a short stopover in very calm Heidelberg.
Tore
Tore, 1-night trip
10/10 Excellent
Jun 15, 2024
Excellent Hotel in the Beautiful Heidelberg
Helpful and friendly staff, always ready to help. Great location. Nice and clean hotel with an excellent breakfast buffet.
Larisa
Larisa, 5-night trip
10/10 Excellent
Aug 5, 2024
Fantastic hotel with wonderful staff. The breakfast is exceptional! I would highly recommend.