Located near i-City, DoubleTree by Hilton Shah Alam i-City offers luxurious comfort and relaxation. Savor a meal at one of the 3 on-site restaurants, unwind with aromatherapy at eforea Spa, or soak up the sun by the outdoor pool with a swim-up bar. Helpful staff have left a lasting impression on previous guests.
Central i-City Shopping Centre - 3 min walk - 0.3 km
Sri Maha Mariamman Temple - 9 min walk - 0.8 km
AEON Mall Bukit Raja - 19 min walk - 1.6 km
Wet World Shah Alam - 5 min drive - 5.3 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
Kuala Lumpur International Airport (KUL) - 47 min drive
Kuala Lumpur Klang KTM Komuter Station - 8 min drive
Kuala Lumpur Bukit Badak KTM Komuter Station - 8 min drive
Kuala Lumpur Padang Jawa KTM Komuter Station - 10 min drive
Restaurants
CHAGEE - 12 min walk
Karaoke Manekineko - 14 min walk
Italiannies Central i-City - 9 min walk
Makan Kitchen - 6 min walk
Doubletree Hotel Lobby - 6 min walk
About this property
DoubleTree by Hilton Shah Alam i-City
DoubleTree by Hilton Shah Alam i-City offers a fantastic location, putting you just steps from i-City. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
300 rooms
Arranged over 21 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Secured covered onsite self parking (MYR 5 per day)
Secured covered onsite valet parking (MYR 50 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Children's pool
Working away
12 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2022
Safe-deposit box at front desk
24-hour fitness center
An outdoor pool
Arcade/game room
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
49-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
WiFi (surcharge)
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Spa
Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
WiFi is available in guestrooms for MYR 30 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children
Children & extra beds
Rollaway beds are available for MYR 118.80 per night
Parking
Covered self parking costs MYR 5 per day
Covered valet parking costs MYR 50 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam
Frequently asked questions
Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Shah Alam i-City?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Shah Alam i-City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?
Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?
DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.
Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?
Yes, there are 3 onsite restaurants.
What's the area around DoubleTree by Hilton Shah Alam i-City like?
DoubleTree by Hilton Shah Alam i-City is a short 1-minute walk from i-City and 12 minutes' walk from Central i-City Shopping Centre.
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DoubleTree by Hilton Shah Alam i-City Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great place to stay. staff is so friendly and welcoming.
Nisha
Nisha, 14-night trip
8/10 Very good
Apr 6, 2025
the breakfast buffet has few options
Stephen
Stephen, 2-night trip
10/10 Exceptional
May 22, 2025
Had a great stay at the Double Tree Shah Alam I-City. Outstanding service from the front desk, room service, restaurant, fitness team and security staff. The rooms were clean, modern and new. The Central mall next door is a plus. Will return next time I visit.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Mar 25, 2025
部屋がとても綺麗
Shota
Shota, 2-night trip
10/10 Exceptional
Jul 16, 2025
View of the room was not as good as expected .... an office building right in front of me !
Robert
Robert, 3-night trip
6/10 Good
Feb 11, 2025
Close to central shopping
Srila
Srila, 10-night trip
10/10 Exceptional
Dec 16, 2024
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Verified traveler
1-night trip
10/10 Exceptional
Jan 23, 2025
スタッフの対応がよかった。
Shuji
Shuji, 2-night trip
10/10 Exceptional
Jan 8, 2025
Awesome
Great area away from the city. It had a mall with all your needs right next to it!
Alex
Alex, 3-night trip
10/10 Exceptional
Dec 6, 2024
Great hotel
Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Rosiana
Rosiana, 4-night trip
10/10 Exceptional
Jan 21, 2025
Nice experience
Emmanuel
Emmanuel, 2-night trip
8/10 Very good
May 30, 2025
Good customer service. Wifi slow to activate for foreign mobiles. It advertised the room for three but actually small to fit another bed in.
Hong Shuen
Hong Shuen, 2-night trip
10/10 Exceptional
Jul 12, 2023
Perfect hotel
Sari
Sari, 2-night trip
10/10 Exceptional
Jun 24, 2023
Great place for business stay
Good food and hotel rooms were clean and spaces.
Germaine
Germaine, 3-night trip
10/10 Exceptional
Dec 2, 2024
Nice room layout and setting. Comfortable bed and clean.
Teng Hwai
Teng Hwai, 3-night trip
10/10 Exceptional
Mar 22, 2025
Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Shamika
Shamika, 1-night trip
2/10 Poor
May 16, 2025
Overall reviews
Their breakfast taste not good and recommended. Better to eat their neighbor shopping mall. While Local tax charged via my Credit Card, no one explained me during check-in.
Verified traveler
1-night trip
10/10 Exceptional
Dec 10, 2024
Every one that worked there was the nicest person I met!
Joshu
Joshu, 4-night trip
10/10 Exceptional
Jan 6, 2025
It is clean and well maintained, whatever you need they will send their workers to help you