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DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury Shah Alam hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Located near i-City, DoubleTree by Hilton Shah Alam i-City offers luxurious comfort and relaxation. Savor a meal at one of the 3 on-site restaurants, unwind with aromatherapy at eforea Spa, or soak up the sun by the outdoor pool with a swim-up bar. Helpful staff have left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY460
CNY526 total
includes taxes & fees
Apr 5 - Apr 6

Why we love this property

Spa sanctuary
This hotel features a full-service spa with daily treatments, couples rooms, and aromatherapy. A steam room and 24-hour gym complete this wellness sanctuary.
Delicious dining options
Culinary delights await at 3 restaurants, with a cafe for casual bites and a bar for relaxation. Enjoy buffet breakfasts or book intimate private dining.
Plush sleep essentials
Drift between custom-selected pillows in a cocoon of blackout drapes. Bathrobes, turndown service, and minibar complete the luxury hotel experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Courtyard By Marriott Setia Alam
  • Pool
  • Parking available
  • Free WiFi
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9.2 out of 10, Wonderful, 96 reviews
The price is CNY488
CNY556 total
includes taxes & fees
Mar 31 - Apr 1
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About the neighborhood

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 2 min walk - 0.2 km
  • Central i-City Shopping Centre - 3 min walk - 0.3 km
  • Sri Maha Mariamman Temple - 9 min walk - 0.8 km
  • Universiti Teknologi MARA Shah Alam - 12 min walk - 1.0 km
  • AEON Mall Bukit Raja - 17 min walk - 1.5 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Kuala Lumpur Bukit Badak KTM Komuter Station - 7 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 7 min drive

Restaurants

  • ‪CHAGEE - ‬7 min walk
  • ‪Doubletree Hotel Lobby - ‬1 min walk
  • ‪Bar-B-Q Plaza - ‬10 min walk
  • ‪Ramen Seirock-Ya - ‬6 min walk
  • ‪Kenny Rogers Roasters - ‬6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

When visiting Shah Alam, DoubleTree by Hilton Shah Alam i-City is a great choice to consider. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MYR 5 per day)
    • Secured covered onsite valet parking (MYR 50 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MYR 30 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children

Children & extra beds

  • Rollaway beds are available for MYR 118.80 per night

Parking

  • Covered self parking costs MYR 5 per day
  • Covered valet parking costs MYR 50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Shah Alam i-City?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Shah Alam i-City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?

Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?

DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.

Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?

Yes, there are 3 onsite restaurants.

What's the area around DoubleTree by Hilton Shah Alam i-City like?

DoubleTree by Hilton Shah Alam i-City is a short 7-minute walk from i-City and 7 minutes' walk from Central i-City Shopping Centre.

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Reviews

DoubleTree by Hilton Shah Alam i-City Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with many varieties and a lovely space. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Shopping malls
Restaurant
Location

Reviews

Verified

10/10 Exceptional

Excellent hotel for location facilities and presentation. Will definitely be returning
Derek, 3-night trip
Verified

8/10 Very good

Room was clean, friendly staff.
Jan, 1-night trip
Verified

10/10 Exceptional

Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Dr. Stephen-Claude, 2-night trip
Verified

10/10 Exceptional

Bersih & cantik
Syairul Helmi, 1-night trip
Verified

10/10 Exceptional

Awesome stay-over experienced :)
KOH SHIN, 1-night trip
Verified

10/10 Exceptional

Fantastic hotel with great set of staff esp at the reception counter.
Ahmad, 2-night trip
Verified

8/10 Very good

いつ泊まっても快適に過ごせる、よいホテルです？、
OKADA, 2-night trip
Verified

10/10 Exceptional

My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan. We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day. Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again. Highly recommended! Thank you, Jordan, and thank you, DoubleTree!
Anand, 2-night trip
Verified

8/10 Very good

Location
Krishnar Muthukumarasamy, 3-night trip
Verified

10/10 Exceptional

Yes
Patrick, 2-night trip
Verified

10/10 Exceptional

Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
Rhys, 2-night trip
Verified

8/10 Very good

All is good except taking too much time to request for housekeeping
A Shar'ni Bt, 2-night trip
Verified

2/10 Poor

The room was good. The food was always cold not hot, very disappointing for a five star hotel
Faaea, 14-night trip
Verified

10/10 Exceptional

Breakfast very nice and staff very friendly
John, 5-night trip
Verified

10/10 Exceptional

The place is very clean and friendly
1-night trip
Verified

8/10 Very good

Property is in a very good location. Staff were very good and the service is also good. Place was bit noisy in the nighttime and couldn’t sleep comfortably during night time. Toilet in Room 1002 was smelling really bad. Rest all was good.
Vasudeva Rao, 8-night trip
Verified

10/10 Exceptional

I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Nur Syafeela, 2-night trip
Verified

10/10 Exceptional

Very courteous and polite staff.
Jayaram, 6-night trip
Verified

2/10 Poor

中等偏下

前台，housekeeping華人員工都很nice。 預定了雙床，checkin被馬來女告知沒有，需要附加SGD70+tax+服務費/晚。附加床及其陳舊有異響。 房間空間大，但設施陳舊，低樓層下水道異味大以及有甲殼類動物。 總體體驗不佳。
3-night trip
Verified

10/10 Exceptional

Love the staff - fantastic service n friendly! Cleaning staff were excellent
Kwan, 5-night trip
Verified

10/10 Exceptional

Clean
Kwan, 3-night trip
Verified

10/10 Exceptional

nice
Kong, 2-night trip
Verified

10/10 Exceptional

nice
Kong, 2-night trip
Verified

10/10 Exceptional

The best hotel in this area
Yuya, 1-night trip
Verified

10/10 Exceptional

房間景觀視野很美，床很舒服 服務人員很親切
Hualing, 4-night trip