Smy Portocolom

Property class: 4
Felanitx hotel with restaurant and pool bar

Choose dates to view prices

When you stay at Smy Portocolom, you'll be within a 15-minute drive of Cala d'Or Marina. The restaurant is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a steam room, and a children's pool are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Housekeeping once per stay
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children's pool
  • Television
  • Garden
  • Terrace
  • Elevator
  • Limited housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

Double Room

  • Sleeps 1
  • 2 Twin Beds

Double Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, Partial Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Double Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 1
  • 1 Queen Bed

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite, Sea View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite, Sea View

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Carrer dels Germans Pinzón, 18, Portocolom, Felanitx, Mallorca, 7670

What's nearby

  • Marçal Beach - 10 min walk - 0.8 km
  • Platja de es Babo - 5 min drive - 2.1 km
  • Cala Llombards Beach - 32 min drive - 24.2 km
  • Es Trenc Beach - 47 min drive - 48.0 km
  • Playa de Muro - 57 min drive - 70.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 56 min drive
  • Manacor Station - 26 min drive
  • Petra Station - 34 min drive

Restaurants

  • ‪Mestral - ‬13 min walk
  • ‪Purogelato - ‬7 min walk
  • ‪Símbol - ‬4 min walk
  • ‪Resto Cala Marcal - ‬13 min walk
  • ‪Volare Portocolom - ‬15 min walk

About this property

Smy Portocolom

When you stay at Smy Portocolom, you'll be within a 15-minute drive of Cala d'Or Marina. The restaurant is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a steam room, and a children's pool are other highlights.

All inclusive

All-inclusive room rates at Smy Portocolom are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 148 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative PCR COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Concerts/live shows
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping once per stay
  • In-room safe

Special features

Dining

Onsite venue - Overlooking the ocean and pool, this restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 5 to 20 for adults, and EUR 5 to 20 for children
  • Safes in guestrooms can be used for EUR 3 per day

Renovations and closures

The property is closed between October 14 and April 27.

Children & extra beds

  • Cribs/infant beds are available for EUR 3.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 28 to October 15
  • Guests under 18 years old are not allowed in the swimming pool

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Property Registration Number H/1165

Also known as

Ola El
Ola El Vistamar
Ola El Vistamar Felanitx
Ola Hotel El Vistamar Felanitx
Ola Hotel El Vistamar Adults Felanitx
Ola Hotel El Vistamar Adults
Ola El Vistamar Adults Felanitx
Ola El Vistamar Adults

Frequently asked questions

Is Smy Portocolom currently open?

The property is closed between October 14 and April 27.

Does Smy Portocolom offer free cancellation for a full refund?

Yes, Smy Portocolom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smy Portocolom?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Smy Portocolom?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Smy Portocolom?

Sorry, there's no onsite parking at Smy Portocolom.

What are the check-in and check-out times at Smy Portocolom?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Smy Portocolom and nearby?

Have fun with activities like hiking, horseback riding, and mountain biking, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a steam room, and a garden.

Are there restaurants at or near Smy Portocolom?

Yes, there's an onsite restaurant that offers ocean views.

Does Smy Portocolom have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Smy Portocolom like?

Smy Portocolom is a short 11-minute walk from Marçal Beach and 5 minutes' walk from caló d'en Manuel.

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Reviews

Smy Portocolom Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Hotel was spotless, airy, spacious, comfortable. Not alot around it. Have to walk to the few shops and bars. Food was ok, not the best.
Barbara, 2-night trip
Verified

6/10 Good

Restaurant staff and chefs were warm and helpful. Animator Lisa was outstanding, full of energy! However, the in-room safe had a daily fee, not fitting for a 4-star hotel. The mini fridge was non-functional, meant for a minibar that wasn’t stocked or offered, making it merely decorative for photos. The blonde receptionist with glasses was a bit rude. Breakfast had only pork salami and sausage despite requests for alternatives.
Ugur, 10-night trip
Verified

8/10 Very good

Check-IN war problemlos und auf die Fragen wurde eingegangen, Aufenthalt im Zimmer war gut und auch sauber, Verpflegung in Halbpension ist nicht zu empfehlen, da man die Kellner selbst rufen muss um etwas zu trinken bekommen und sie nicht von selbst zum Anfang des Essens kommen, Die Umgebung ist ruhig aber trotzdem schön auch mit dem Blick auf das Wasser und den Hafen, Vom Hotel konnte man perfekt die umliegenden Städte mit dem Auto erreichen.
Yara Solene, 7-night trip
Verified

10/10 Exceptional

Goood

Dejligt ophold kun mit værelse som larmede med en alvorligt motorlyd. Men ellers alt fint, en elevator der havde problem med sensoren eller udenmærket
Abdul Rahman, 5-night trip
Verified

2/10 Poor

Otrevlig personal. Tråkigt hotel, luktade bilpolish i hela hotellet. Tv funkade inte, extra betalt för safe. Kan ej rekommenderas!
Gunnar P, 1-night trip
Verified

8/10 Very good

Immer wieder gerne

Hervorzuheben sind wie immer die sehr freundlichen und bemühten Mitarbeiter, wir kommen im nächsten Jahr wieder
Heiner Fritz, 9-night trip
Verified

8/10 Very good

Das Hotel ist sehr hellhörig. Man hört die Nachbarn nachts. Beim einchecken sind uns fremde Haare auf dem Bett und in der Dusche aufgefallen. Trotz Zimmerservice war der Boden teilweise sandig und die Mülleimer nicht geleert, Das Personal ist sehr freundlich und hilfsbereit. Super ist, dass die Rezeption 24h geöffnet ist. Die Zimmer sind schön aber leider haben wir in unserer Klimaanlage Schimmel entdeckt. Außerdem hat das Zimmer stark nach Rauch gerochen.
Alina, 6-night trip
Verified

10/10 Exceptional

Immer wieder gerne

Wir kommen schon seit vielen Jahren immer wieder gerne in dieses Hotel und waren wieder sehr zufrieden. Maria, Lidia, John, Carmen und John, um nur einige zu nennen machen Ihren Job mit Freude und vermitteln ein familiäres Gefühl. Im September sind wir wieder da
Heiner Fritz, 9-night trip
Verified

10/10 Exceptional

Sehr zufrieden
Rudolf, 4-night trip
Verified

10/10 Exceptional

Es war ein sehr schöner Aufenthalt, sauber und Personal sehr freundlich.Wir würden wieder kommen
Richard, 4-night trip
Verified

10/10 Exceptional

Tolles Preis-Leistungsverhältnis. Schöner Poolbereich und schöne Bar. Gutes Essen. Gute Lage. Sauber und modern.
Josef, 2-night trip
Verified

10/10 Exceptional

Encore un séjour agréable passer au prés de toutes l'équipe formidable de cet hotel.
Tony, 8-night trip
Verified

6/10 Good

Segundo año consecutivo que venimos al hotel porque nos encanta la ubicacion, el personal y las instalaciones pero nos vamos algo decepcionados. La primera vez que vinimos solo no pareció incorrecto el buffet, escaso y sobre todo poca variedad, pero teniamos la esperanza que lo hubieran solucionado y mas viendo que la mayoria que de quejas iban dirigidas al mismo problema, pues para nuestro pesar este año el buffet era peor, la escaces persistía y la poca se convirtió en casi nula variedad. Es una pena ya que nos encanta la isla y si por nosotros fuera volveriamos pero probaremos otros alojamientos. Pd, Si algun dirigente del hotel me lee le ruego cuiden su personal, es su mayor tesoro, en especial las chicas del buffet, siempre pendiente de todo y de agradar a todos a pesar del problema.
Mayidi Lozano, 6-night trip
Verified

10/10 Exceptional

Hotel con encanto y vistas preciosas al puerto. La habitación fue amplia y la cama cómoda. La atención de las recepcionistas y la señora de la limpieza fue perfecta!
ANJA MARIA, 3-night trip
Verified

10/10 Exceptional

Die Unterkunft war schön. sauber und das Personal sehr freundlich. Beim Frühstück hatte es etwas sehr viel Leute, sodass wir einen Moment warten musstenbis wir uns setzen konnten. Das einzige was ich in einem Hotel dieser Kategorie vermisst habe war, ein Bademantel und Hausschuhe. Ansonsten top und weiter zu empfehlen.
Kevin, 2-night trip
Verified

8/10 Very good

Staff super disponibile
Luca, 7-night trip
Verified

6/10 Good

No tiene nada es muy basico
amaia alberdi, 11-night trip
Verified

10/10 Exceptional

La situation géographique proche de la plage et de la ville, la.superbe vue, les piscines , le pztit dejeuner et la gentil du personnel.
Aurélie Vanden, 8-night trip
Verified

6/10 Good

Lo mejor la habitación, cama muy amplia y agradable en general. Lo que no me gustó fue el bufete. Deja mucho que desear para un hotel de 4 estrellas. Muy poca variedad y lo poco que hay no lo reponen, la comida casi siempre estaba fría
Mayidi, 5-night trip
Verified

8/10 Very good

Très bon hôtel à Portocolom

Très bien situé et équipe avec ses piscines et son buffet petit déjeuner. Dommage qu'il y ait des odeurs dans la salle de bain.
6-night trip
Verified

4/10 Fair

Les activités c’était sympa. Par contre niveau hygiène c’était vraiment pas idéal.
Morgane, 5-night trip
Verified

10/10 Exceptional

Alles gut und perfekt
Frederic Herbert, 6-night trip
Verified

10/10 Exceptional

Very nice clean hotel . Good food. Friendly staff.
Elena, 7-night trip
Verified

10/10 Exceptional

Couldn’t fault the hotel it was beautiful amazing stay! Area around is nice not a massive things to do but a lovely place
Danielle, 3-night trip
Verified

6/10 Good

Disappointing

Had to replace key card twice in three days. Not even a toothbrush glass in the room. No pool towels. Fruit on the breakfast buffet that had probably been out too long. The kiwi tasted like fish.
Lena, 3-night trip