See all properties

Qoya Palace - Machupicchu

3.0 star property
Suburban hotel within easy reach of Aguas Calientes Hot Springs

Choose dates to view prices

Photo gallery for Qoya Palace - Machupicchu

Free daily English breakfast
Reception
Standard Triple Room | Desk, laptop workspace, free WiFi, bed sheets
Front of property
Living area
Experience the essence of Aguas Calientes at Qoya Palace - Machupicchu, where you can indulge in English breakfast and take advantage of tour assistance. Relax with coffee/tea in the lobby or store your luggage safely.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Free rollaway/extra beds
Private bathroom
Champagne service
Wardrobe or closet
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Triple Room

Highlights

Private bathroom
Champagne service
Wardrobe or closet
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room

Family Double Room | Desk, laptop workspace, free WiFi, bed sheets

Family Double Room

Highlights

Private bathroom
Champagne service
Wardrobe or closet
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Single Room

Highlights

Private bathroom
Champagne service
Wardrobe or closet
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Room

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Champagne service
Wardrobe or closet
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 3
  • 2 Twin Beds

Similar properties

32-inch LED TV with cable channels, TV, pay movies

Gringo Bill's Boutique Hotel

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 400 reviews
Gringo Bill's Boutique Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
124 Chump'i wiñay, Machu Picchu, Cuzco, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 7 min walk - 0.6 km
  • Aguas Calientes Hot Springs - 12 min walk - 1.0 km
  • Temple of the Condor - 15 min drive - 3.4 km
  • Temple of the Sun - 15 min drive - 3.4 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.7 km
  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Full House Peruvian Cousine - ‬4 min walk
  • ‪Chullos Craft Beer - ‬4 min walk
  • ‪La Boulangerie de Paris - ‬5 min walk
  • ‪Mapacho Craft Beer - ‬4 min walk
  • ‪Quilla Restobar - ‬4 min walk

About this property

Qoya Palace - Machupicchu

Qoya Palace - Machupicchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and English breakfast daily between 7:00 AM and 9:00 AM.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area

What to do

  • Hot springs nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Communal living room

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Late check-out can be arranged for an extra charge of PEN 50 (subject to availability)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20600040139

Also known as

Qoya Palace Machupicchu
Qoya Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel
Qoya Palace - Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel Machu Picchu

Frequently asked questions

Does Qoya Palace - Machupicchu offer free cancellation for a full refund?

Yes, Qoya Palace - Machupicchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Qoya Palace - Machupicchu?

Sorry, pets aren't allowed.

Is parking offered on site at Qoya Palace - Machupicchu?

Sorry, there's no onsite parking at Qoya Palace - Machupicchu.

What are the check-in and check-out times at Qoya Palace - Machupicchu?

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of PEN 50 (subject to availability). Contactless check-in is available.

What's the area around Qoya Palace - Machupicchu like?

Qoya Palace - Machupicchu is a short 4-minute walk from Machu Picchu Station and 11 minutes' walk from Aguas Calientes Hot Springs.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Qoya Palace - Machupicchu Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Train station
Luggage
View
Mountain
Location

What guests liked

  • Breakfast was great with a nice selection of fresh options and a lovely rooftop view. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Machu Pichu Familiar

Hotel muy bonito en muy buenas condiciones, el servicio del Personal excelente, el desayuno el horario muy corto y poco variado, aceptar pago con Tarjetas de Cualquier Banco si cobro de Comisiones.
1-night trip

10/10 Exceptional

Buen lugar
Maggie, 2-night trip

2/10 Poor

I couldn't sleep because I could hear everything and am a deep sleeper. When I arrived, insects were in the room, and they moved me to another room with three beds. In the new room, I tried to rearrange the bed, and there were oranges under the bed, which meant it wasn't cleaned properly. Also, there was no heater or hot water, only lukewarm water.
Suyapa, 1-night trip

8/10 Very good

This is a good property in a quiet but central location. The included breakfast on the rooftop is very nice and tasty with fresh coffee, juice, fruit, eggs, toast and avocado. Comfortable rooms and good hot water and AC!
Joseph, 2-night trip

4/10 Fair

Poor Services in a Beautiful Clean Hotel

I liked the good location near the train station. But Aguas Calientes is so tiny, you can get anywhere in little time. The entire hotel looks very good, very modern and it is very clean! Their services are terrible, tough: very poor breakfast, very cold room (with no heating at all!), barely running warm water (had to leave the water run until it became warmer). Very kind staff, comfortable lobby. I loved the 7th floor where they served breakfast: stunning views of the Urubamba!
3-night trip

10/10 Exceptional

My stay at Qoya Palace - Machupicchu was fantastic! From the moment I arrived, the hotel staff provided exceptional service, even arranging a pickup from the train station, which made my arrival seamless and stress-free. The hotel itself is beautiful. The staff was friendly, attentive, and always willing to help with recommendations or any requests. The location was perfect—close to everything in Aguas Calientes, yet still peaceful. Breakfast was great, with a nice selection of fresh options to start the day. I highly recommend Qoya Palace for anyone visiting Machu Picchu!
James, 1-night trip

10/10 Exceptional

Hotel was close to train station and close distance to restaurants and shopping. Service was great.
Fernando, 1-night trip

10/10 Exceptional

Stay at hotel !!

Picked a middle of the road hotel and was nice!!
Lawrence, 1-night trip

10/10 Exceptional

Buen hotel
Carlos Alberto Rodriguez, 1-night trip

10/10 Exceptional

staff are very friendly and the location is pretty safe and convenient

6/10 Good

This was a decent hotel. The only issue was that most of the staff did not speak much English, making communicating difficult but not impossible. It was right next to the drop-off from the train station, so it took us less than 5 minutes to walk to the hotel once we arrived by rail. The location was great, very central!
Ayesha, 2-night trip

10/10 Exceptional

Very friendly hosts. Let usstore our luggage after checkout
patrick, 1-night trip

6/10 Good

Basic hotel facility that command a high price only because of the location. The room is very basic with no chair and a single plug. Breakfast is also basic. No room cleaning was offered during out two night stay. Staff were very friendly.
Vineeth, 2-night trip

10/10 Exceptional

Helpful and friendly. Breakfast made to order!
Michael, 2-night trip

10/10 Exceptional

Nice stay!

New building, lovely staff, just a 5 minute walk to the bus station for Machu Picchu, and the train station. Breakfast is on their top floor with gorgeous views of the mountains and the Urubamba river.
Rebecca, 2-night trip

8/10 Very good

Room was clean and nice. Was a bit worried that it was close to rail but actually heard no noise at all.

6/10 Good

Staffs are friendly. Room is clean. Amenities not okay. Near to Peru railway station and reastaurants. I never recommend for breakfast because its old stuff and also not much options.
SELVI, 2-night trip

6/10 Good

The service was very pleasant and helpful. They answered questions and if you needed something they would help out right away. Pleasant family owed hotel. Brunch was real good. Area close to shops.
Martha, 2-night trip

10/10 Exceptional

Excellent service from the staff. Stored our luggage when went up to Machu Picchu and let us use their lobby to wait for our scheduled trains
Miguel, 1-night trip

10/10 Exceptional

Very Nice experience. Great Shower. lol.
Yaniv, 1-night trip

6/10 Good

Just okay

It was fine. The hotel has thin walls so you can hear noise and the hot water wasn’t very hot at all. It’s a greater distance from the train station but that gave us the opportunity to explore areas that aren’t as crowded. The best part of the hotel is the observation room at breakfast!
Nicole, 2-night trip

6/10 Good

Close to train/bus but room is basic: 1 towel, no outlet by bed, rough toilet paper, small counter in bathroom, water not hot enough. Good price though
salina, 1-night trip

10/10 Exceptional

GREAT VALUE/COMFORT FOR A SHORT STAY!

Stayed here for 1 nite for our visit to Machu Pichu and it was great value and comfort. Nothing fancy, but walking distance from the train station and plenty of eateries/stores. They even went to the train station to walk us back to the hotel upon our arrival, so that was super nice after a long trek to MP. (Need to coordinate this service.) The breakfast was nothing to note, but it will do for an early jump up to Machu Pichu. Overall a great value and clean/comfy place. Highly Recommend!
SERJIO C, 1-night trip

6/10 Good

Servicio y atención buena, sin embargo, nuestra habitación del sexto piso tenía mala conexión de wifi y tampoco acceso a TV.
1-night trip

6/10 Good

Breakfast is not so good.
Yohhei, 1-night trip