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The Hotel Castro San Francisco

2.5 star property
Hotel convenient to Golden Gate Park

Choose dates to view prices

Perched near Golden Gate Park, The Hotel Castro San Francisco offers a vibrant retreat. Connect to in-room WiFi and soak up the views from the rooftop terrace or unwind with outdoor entertainment. Guests rave about this hotel’s prime location.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (4)

  • Housekeeping (on request)
  • Rooftop terrace
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Television
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Premium bedding
  • Hulu
The current price is CNY1,107
CNY1,289 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Classic Room (Self Check-in with Virtual Front Desk)

8.6 out of 10
Excellent
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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  • Free WiFi
  • Air conditioning
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9.2 out of 10, Wonderful, 1,006 reviews
The price is CNY1,086
CNY1,265 total
includes taxes & fees
Apr 15 - Apr 16
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About the neighborhood

Map
4230 18th St, San Francisco, CA, 94114

What's nearby

  • Castro Street - 1 min walk - 0.1 km
  • Castro Theatre - 3 min walk - 0.3 km
  • Mission Dolores Park - 10 min walk - 0.8 km
  • Twin Peaks - 13 min walk - 1.1 km
  • Golden Gate Park - 3 min drive - 2.5 km

Getting around

  • San Carlos, CA (SQL) - 29 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive
  • Concord, CA (CCR-Buchanan Field) - 39 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • San Francisco Station - 6 min drive
  • Bayshore Station - 10 min drive
  • South San Francisco Station - 15 min drive
  • Castro Station - 4 min walk
  • 17th St & Castro St Stop - 4 min walk
  • Market St & Noe St Stop - 7 min walk

Restaurants

  • ‪The Edge - ‬1 min walk
  • ‪Badlands - ‬1 min walk
  • ‪440 Castro - ‬3 min walk
  • ‪Twin Peaks Tavern - ‬4 min walk
  • ‪Toad Hall - ‬1 min walk

About this property

The Hotel Castro San Francisco

The Hotel Castro San Francisco features a rooftop terrace and puts you just a 5-minute drive from Golden Gate Park and University of San Francisco. Also, Oracle Park and Moscone Convention Center are within a short drive. Fellow travelers say great things about the location. Public transportation is just a short walk: Castro Station is 4 minutes and 17th St & Castro St Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Activities

  • Health/beauty spa
  • Outlet shopping
  • Winery tours

Fees & policies

Refundable deposits

  • A damage deposit of USD 250 will be collected before check-in

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

Does The Hotel Castro San Francisco offer free cancellation for a full refund?

Yes, The Hotel Castro San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Castro San Francisco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Hotel Castro San Francisco?

Sorry, there's no onsite parking at The Hotel Castro San Francisco.

What are the check-in and check-out times at The Hotel Castro San Francisco?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in is available.

What's the area around The Hotel Castro San Francisco like?

The Hotel Castro San Francisco is a short 4-minute walk from Castro Station and 9 minutes' walk from Mission Dolores Park. Travelers say that the hotel is in a great location.

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Reviews

The Hotel Castro San Francisco Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

8.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Restaurant
Boutique hotel
Bar
Shower
Balcony
Trip

Reviews

Verified

10/10 Exceptional

Great location
Henrik, 3-night trip
Verified

10/10 Exceptional

Absolutely 10/10 would recommend to anyone and totally worth the price. Everything was nearly perfect from the location, cleanliness, safety, amenities, hospitality, check in/out instructions and overall communication. One of the many reasons why the beloved queer community does everything ✨right✨! Love love Hotel Castro!!
Joseph, 4-night trip
Verified

10/10 Exceptional

Great location and very cool vibe.
Denise, 2-night trip
Verified

10/10 Exceptional

Beautiful and comfortable

It’s a beautiful, modern room. Quiet and cosy. The bed was very comfortable. Lots of bars and restaurants nearby.
Susan, 1-night trip
Verified

10/10 Exceptional

The hotel was great! Very comfortable and convenient location, near lots of attractions. Professional management and smooth operations. The rain fall shower was so relaxing!
Cody, 2-night trip
Verified

10/10 Exceptional

Though this hotel room was significantly smaller than expected, it was well appointed, safe, super clean, and in an amazing location. You can't really beat the location. I appreciated the no hassle check-in process, and I really liked the virtual front desk. I'd definitely stay here again.
Perry, 1-night trip
Verified

10/10 Exceptional

The room is good. Since check in is virtual, I wasn’t able get the $34 Expedia food and beverage credit for silver status that was part of the offer.
Michael, 2-night trip
Verified

4/10 Fair

Room too small.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
1-night trip
Verified

10/10 Exceptional

The room was spotless, the design and finishes were fantastic, and it was a peaceful escape from the busy streets of Castro in San Francisco. The staff were super helpful and got back to me quickly. Expedia had a $34 food credit on my reservation, but the hotel couldn’t use it, so the staff mentioned they’re looking into a refund.
Albert, 1-night trip
Verified

10/10 Exceptional

Amazing hotel! We loved our stay!
Jairo, 3-night trip
Verified

10/10 Exceptional

One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Damien, 3-night trip
Verified

10/10 Exceptional

Epic rainfall shower

Amazing boutique hotel experience. Loved the epic rainfall shower!
Kristen, 1-night trip
Verified

10/10 Exceptional

The property was very well located. It was a short walk to restaurants, shops and public transportation. Check-in was virtual, easy and convenient. The property manager checked with us shortly after arriving to make sure we were satisfied with everything. Highly recommend.
Joseph, 3-night trip
Verified

10/10 Exceptional

Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Jorge, 3-night trip
Verified

10/10 Exceptional

Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Dorin, 1-night trip
Verified

10/10 Exceptional

Nice hotel, could be more thorough with cleaning.

Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Tonia, 1-night trip
Verified

10/10 Exceptional

Awesome
Scotty, 5-night trip
Verified

8/10 Very good

Location good, value questionable

Good location, but expensive for the size of the rooms especially considering there were no staff on site.
2-night trip
Verified

6/10 Good

Check in was difficult because we didn’t get a link sent, so we had to text “Kasa” and wait. The ID process seemed overly detailed and invasive (on privacy). I hope the data I had to upload will be deleted. The room was fine, if small. TV in main area kept turning off.
Paul, 1-night trip
Verified

10/10 Exceptional

Great spot, The rooftop deck is an amazing😎😎
claudio, 2-night trip
Verified

2/10 Poor

I never got into the hotel, and I was assured my card was not charged. However, you did charge my card for the stay, and I expect a refund. I will never reserve at a "virtual check-in experience," and I'm tempted not to use hotels.com again because you charged my card, said you didn't and did it anyway.
Charles, 1-night trip
Verified

10/10 Exceptional

Very easy check in-out experience. Bed was soooo comfy!
Neil, 1-night trip
Verified

10/10 Exceptional

I was pleasantly surprised on how great this hotel was! Perfect for a solo trip and staying in a historic neighborhood
Verified

10/10 Exceptional

Easy, nice, unique, awesome location.
Michael, 1-night trip