I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.