Best Western Crystal Palace Hotel is nestled near the historic Piazza San Carlo and Egyptian Museum Torino. Stay connected with in-room WiFi, enjoy a drink at the bar, or explore nearby Allianz Stadium. The helpful staff has left a lasting impression on previous guests.
Best Western Crystal Palace Hotel puts you within a 10-minute drive of Egyptian Museum and Stadio Olimpico Grande Torino. You can visit the health club for a workout or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Allianz Stadium. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Porta Nuova Station is 4 minutes and Marconi Station is 6 minutes.
At a glance
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Hotel size
60 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets stay free
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 25 per night)
Offsite parking within 328 ft (EUR 25 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Television in common areas
Health club
Accessibility
Elevator
Elevator door width (inches): 28
Room amenities
Be entertained
30-inch TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Uncovered self parking costs EUR 25 per night
Parking is available nearby and costs EUR 25 per day (328 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin
Frequently asked questions
Are pets allowed at Best Western Crystal Palace Hotel?
Yes, pets stay free.
Is parking offered on site at Best Western Crystal Palace Hotel?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Best Western Crystal Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
What is there to do at Best Western Crystal Palace Hotel and nearby?
Maintain your daily exercise routine at the health club.
What's the area around Best Western Crystal Palace Hotel like?
Best Western Crystal Palace Hotel is in San Salvario, a short 4-minute walk from Porta Nuova Station and 12 minutes' walk from Egyptian Museum.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
7.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great, varied, and offered at a good price. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Train station
Location
Bathroom
Towns
Children
Reviews
Verified
6/10 Good
Sep 19, 2025
Great location nice clean hotel
Darren
Darren, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Great location and place to stay despite the noise and litter outside. Staff were super courteous and helpful, room was clean and cost extremely reasonable!
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Great location (right across the road from Porta Nuova train station. Easy walking distance to places of interest, bars, cafes, restaurants an a daily open air food market.
John
John, 4-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Excellent location, very clean, good breakfast, very good customer service
Ana
Ana, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2025
The hotel is in great location near porta nuova train station and the receptionist are very helpfull
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Big room, right by the train station, friendly staff, very clean. Top notch European hotel!!
Liang
Liang, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Nice hotel. Conveniently located.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
Aug 10, 2024
Great location close to Centre
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2024
The hotel room was perfect for my family of four. Had good options for shopping and restaurants, walking distance.
Inez
Inez, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2025
Excellent hotel. We had 2 queen beds and a balcony. Our room was gorgeous. High ceilings, balcony, very large bathroom. So comfortable here. All staff at the front desk were helpful and friendly. We were able to store our luggage after check out. This is an amazing location literally a walk across the street to Porta Nuova. So convenient, with easy walking to everything. Such great restaurants in the area. We loved our time in Torino. Thank you so much.
Leslie
Leslie, 3-night trip
Verified
10/10 Exceptional
Sep 22, 2023
Nice hotel situated at the train station
If you're way in and out of Torino is by train, then you can't possibly be situated any closer to the station, which is very convenient. The train station is well situated in town, just at the southern tip of most of the interesting neighborhoods to visit, so you're not compromising location too much by being so close to the station. Hotel is nice, good rooms, good air conditioning. At night, the area just immediately around the hotel isn't the nicest, but it's fine and it takes just a minute to get away from there.
Yves
Yves, 1-night trip
Verified
10/10 Exceptional
May 1, 2024
Property and staff was outstanding, very clean.
my rooms wi-fi was pretty much not existent since i was the last room of the hallway(314) which was a real bummer.
other than that some shady characters like to hang out within the street of the hotel next to the terminal, but had 0 issues.
Raful E
Verified
8/10 Very good
Dec 6, 2023
Nice hotel with friendly staff. Breakfast was varied with good food. Conveniently located next to Porta Nuova station. Unfortunately the sound insulation between the rooms isn’t very good. I was woken up each morning at 4:45 by the next room having a bath. The area around the hotel is quite unpleasant at night, such that you don’t want to go out. Groups of men hanging around drinking/doing drugs.
James
James, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2024
The staff were fantastic and extremely hospitable, both at reception and at breakfast. The hotel is conveniently located outside Turin Porta Nuova station. Lots of retaurants and shops within walking distance. There are some loud groups and homeless people that hang around 'the columns' to the right side of the hotel entrance. Otherwise it is a pretty safe part of town. The rooms are clean and spacious including bathroom. Hig bathroom but strangely small shower stall. There is also a balcony. The towel heating racks are fantastic. I liked the breakfast buffet too, it was just right and really good price. They let our child eat for free. My first time with a Best Western chain and I am very impressed. I will definitely stay with them again.
Raymond
Raymond, 3-night trip
Verified
8/10 Very good
May 10, 2026
Lovely one night stay, rooms were spacious with large bed. Reception staff were lovely and friendly and very helpful.
Stacey
Stacey, 1-night trip
Verified
8/10 Very good
Apr 6, 2026
Super clean and very central
Susannah
Susannah, 1-night trip
Verified
6/10 Good
May 10, 2026
The location is good. But this is no ventilation. For staying at the 2nd floor, it is very noisy at night to open the window.
Edmond
Edmond, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Very clean and comfortable room and staff was really courteous
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Is a good place to stay
Milton
Milton, 2-night trip
Verified
8/10 Very good
Jul 7, 2025
Good location, convenient for train trip.
TAIZO
TAIZO, 1-night trip
Verified
8/10 Very good
Dec 21, 2025
.
franco
franco, 1-night trip
Verified
8/10 Very good
Mar 24, 2024
Nice stay.
Paul
Paul, 2-night trip
Verified
8/10 Very good
Jun 21, 2025
Near the train station
Felino
Felino, 2-night trip
Verified
8/10 Very good
May 19, 2024
Nice hotel with American Standards
VIVIANA
VIVIANA, 3-night trip
Verified
10/10 Exceptional
Apr 13, 2024
First in Turin and this hotel checked all the boxes for an enjoyable stay.