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OYO The Chiltern Hotel

3.0 star property
Luton hotel with restaurant and bar/lounge

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Photo gallery for OYO The Chiltern Hotel

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets
Lobby
Breakfast and dinner served
Elevator
Lobby
In the heart of town, OYO The Chiltern Hotel offers a warm welcome with its on-site restaurant and bar. Unwind on the terrace or get moving at the gym, all while staying connected with in-room WiFi. With luggage storage and meeting rooms available, this hotel has left previous guests feeling satisfied.

Reviews

6.4 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self parking
The current price is CNY511
CNY661 total
includes taxes & fees
Oct 14 - Oct 15

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Thistle Express London Luton

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.8 out of 10, Good, 1,209 reviews
The price is CNY582
CNY698 total
includes taxes & fees
Oct 10 - Oct 11
Thistle Express London Luton
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About the neighborhood

Map
Waller Avenue, Luton, England, LU4 9RU

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • Grosvenor Casinos - 4 min drive - 3.4 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • Luton Airport (LTN) - 13 min drive
  • Heathrow Airport (LHR) - 40 min drive
  • Stansted Airport (STN) - 64 min drive
  • Luton Station - 11 min drive
  • Harlington Station - 12 min drive
  • Leagrave Station - 20 min walk

Restaurants

  • ‪T’z Treats - ‬8 min walk
  • ‪Rathiga Restaurant - ‬2 min drive
  • ‪Alankar Restaurant - ‬2 min drive
  • ‪Domino's Pizza - ‬11 min walk
  • ‪McDonald's - ‬5 min walk

About this property

OYO The Chiltern Hotel

At OYO The Chiltern Hotel, you'll be within a 15-minute drive of ZSL Whipsnade Zoo. Guests looking for a bite to eat can check out Chiltern Restaurant, which serves breakfast and dinner.

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property's breakfast is served in guestrooms.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Wheelchair accessible
  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Chiltern Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10.5 for adults and GBP 10.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

Does OYO The Chiltern Hotel offer free cancellation for a full refund?

Yes, OYO The Chiltern Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at OYO The Chiltern Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at OYO The Chiltern Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at OYO The Chiltern Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at OYO The Chiltern Hotel?

No, this hotel doesn't have a casino, but Genting Casino Luton (4-min drive) and Grosvenor Casinos (4-min drive) are both nearby.

Are there restaurants at or near OYO The Chiltern Hotel?

Yes, there's an onsite restaurant, Chiltern Restaurant.

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OYO The Chiltern Hotel Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Very good

Check in was really easy as front desk is staffed. Corridors on the way to the room I did notice quite a few bleach stains on the carpets, but the room itself was clean. Close by places to eat and a bar downstairs. Parking for the night of our stay and also able to leave the car there for the duration of the holiday but paying a small fee which was really convenient.
Stella, 1-night trip

10/10 Exceptional

Stay 6-7th Sept 2025

One night stay in Luton. Hotel was easy to find. Large free car park. Quick check in. Clean room. Comfy bed. Aircon.
Michael, 1-night trip

2/10 Poor

Friendly staff but the worst bed ever

Old hotel in dire need of refurbishment. Staff were friendly and helpful but it was without a doubt the worst bed I have ever slept on.
Paul, 1-night trip

10/10 Exceptional

For the price very good place
Vitor, 1-night trip

10/10 Exceptional

Good stay

It was an amazing stay and the staff were friendly.
1-night trip

10/10 Exceptional

Am sooo hapyyyy room is very clean and safe place
Alina, 1-night trip

6/10 Good

Clean and adequate but no dining facility
Anthony, 1-night trip

4/10 Fair

Staff at check in to be more experienced and polite to visitors
Gulnar, 1-night trip

10/10 Exceptional

Helpful staff
Hussnain, 1-night trip

4/10 Fair

Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open.
Gareth, 1-night trip

2/10 Poor

Poor

We booked to stay as we had a very early morning flight to Italy from Luton airport. Our flight was changed against our knowledge and wishes to another day, also to an early morning flight and the hotel refused to change our booking for a different day. We left the Uk earlier then expected so we’re not in the UK to use the room on the originally booked date that they would not refund or change the date even for a extra fee so we lost the price of the room and had to book and pay for another hotel as we were not giving this hotel any more money for the night before we did actually fly. Very bad service waste of money would never book again
Jessica, 1-night trip

6/10 Good

Avoid!!!

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Timothy, 1-night trip

4/10 Fair

Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Mark, 4-night trip

2/10 Poor

Disgusting place

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
1-night trip

4/10 Fair

Shower door fell off

Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
1-night trip

2/10 Poor

Avoid

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Tina, 1-night trip

2/10 Poor

Got ripped off from the hotel!

The place is old, but not an issue. But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes. The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes. After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection. Two night stay was 140 pounds. The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount. Want to get ripped off, this is a good place to start.
2-night trip

4/10 Fair

Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room.
Mr S A J, 1-night trip

2/10 Poor

Awful

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
Callum, 1-night trip

4/10 Fair

Helen, 1-night trip

6/10 Good

Philip, 1-night trip

8/10 Very good

Derrick, 1-night trip

6/10 Good

Philip, 1-night trip

6/10 Good

Darren, 1-night trip

8/10 Very good

Mark, 1-night trip