2/10 很差
2025 年 5 月 2 日
DO NOT BOOK THIS PLACE- NOT SAFE!
Once our taxi pulled up I thought for sure we were at the wrong place. The iron gates/hotel entrance had a chain with a padlock hanging on it and the parking lot was literally empty. Now the girls at the front were super nice- this is not a reflection on them. Next, the photos of the pool area, bar, reception are NOTHING like the photos on the app. All empty and dark. We checked in, were led to a room with foil lining the toaster oven in the “kitchen” and given a key for room #73 that said #37 “for security” in her words. We set our things down, called hotels.com who tried to contact the manager who was conveniently not available until the next day- not even by phone- and they said she doesn’t have a “set schedule” so they don’t know when she’ll be there. Needles to say, the kept our money for the entire week! - no refund. I should not have trusted the online photos or reviews!!! Oh and they copied our passports which felt weird. So now some sketchy people have our family’s passport copies. I was scared to say too much because they have all our info. We had to gather all our bags and drag them down to the Courtyard Marriott which I much say was great!!! When we told the taxi driver where we were leaving from, he said- ohhhh yeah. Y’all need to go somewhere else. I could understand if they kept one night’s money, but the whole weeks worth??? I give negative stars!
Brian
Brian，5 晚行程
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