Located in Palandöken, Balsoy Mountain offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy ski-in/ski-out access, a playground for kids, laundry facilities for convenience, coffee shop/cafe to refuel, in-room WiFi to stay connected and massage treatment rooms to unwind.
Palandöken Jandarma Sosyal Tesisleri - 5 min walk
Polat Erzurum Resort Hotel Mola Cafe - 8 min walk
Palandöken Cafe 25 - 11 min walk
Fanus Cafe Erzurum - 1 min walk
Momo Apres-ski - 8 min walk
About this property
Balsoy Mountain
Balsoy Mountain allows you more time for skiing with ski-in/ski-out access. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a sauna. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
At a glance
DONE
Hotel size
44 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 12:30 PM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle from 6:00 AM to 2:30 AM*
DONE
Offsite
Free ski shuttle
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Traveling with children
Playground
Childcare in room (surcharge)
What to do
Ski-in/ski-out access
Free ski shuttle
Ski passes
Ski lessons
Priority access to ski lifts
Ice skating nearby
Services
24-hour front desk
Concierge services
Laundry facilities
Ski equipment rentals
Ski storage
Snow sports gear
Facilities
Safe-deposit box at front desk
Spa services
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Well-lit path to entrance
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Priority access to ski lifts
Ski lessons
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Ski area nearby
Snowboarding nearby
Room amenities
Be entertained
37-inch flat-screen TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Bidet
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s).
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Day (January 1) Gala Dinner per adult: TRY 1000.00
New Year's Day (January 1) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
Optional extras
Airport shuttle service is offered for an extra charge of TRY 400 per room (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Hosted evening meal costs TRY 1000
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle for children between the ages of 1 and 12 costs TRY 100 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Property Registration Number 20360
Also known as
Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum
Frequently asked questions
Are pets allowed at Balsoy Mountain?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Balsoy Mountain?
Yes, there's free self parking.
Is airport shuttle service offered by Balsoy Mountain?
Yes, an airport shuttle is available from 6:00 AM to 2:30 AM. The charge is TRY 400 per room one-way.
What are the check-in and check-out times at Balsoy Mountain?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Balsoy Mountain and nearby?
Have fun with onsite winter activities like skiing. Balsoy Mountain also has a sauna.
Are there restaurants at or near Balsoy Mountain?
Yes, there's an onsite restaurant.
What's the area around Balsoy Mountain like?
Balsoy Mountain is in Palandöken, a short 1-minute walk from Palandöken Mountain.
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Reviews
Balsoy Mountain Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.4
Amenities
9.8
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 17, 2026
Nisan ayında kayak icin gittik. Otel cok konforlu kahvaltı gayet yeterli çalışanlar ise mükemmel derece de ilgili ve güleryüzlüydü.
Kübra
Kübra, 2-night trip
Verified
8/10 Very good
Mar 24, 2026
Konum ve calisanlar cok iyi; yemekler ve temizlik yeterli; dus basligi, fon makinesi ve tv degisime/bakima ihtiyaci var.
Efe
Efe, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Samet
Samet, 2-night trip
Verified
8/10 Very good
Jan 14, 2026
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Emre
Emre, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Tavsiye ederim
Nazlican
Nazlican, 3-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Her şey mükemmeldi
Asli
Asli, 2-night trip
Verified
10/10 Exceptional
Aug 24, 2024
Sakın, güzel temiz
Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Furkan
Furkan, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2022
Tavsiye ediyorum.
2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.