Room was clean.. Breakfast was good with plenty if options. Price was outstanding. Staff was warm and courtrous.
David
David,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 21 日
Room- rug smelled like “PISS” - Couch was dirty it was supposed to be gray but it was BLACK - smelled like Smoke and I’m allergic to it. Tub was dirty
Breakfast was horrible. Except for the fruit, yogurt and bagels. Premade the reheated NASTY… pancakes from a machine looked half cooked … it was the worst experience I’ve ever had since 2023
I truly wanted my money back as I was their for my moms funeral
evelyn
evelyn,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 17 日
Stains all over the room, bedding, and towels. TV didn't work. Light outlet was falling off the wall and couldn't plug in phone to charge. I wouldn't recommend staying at this place
Kayla
Kayla,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Nice staff very accommodating clean rooms and building, breakfast every morning and tasty.
Taccara
Taccara,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 1 日
Breakfast killed this review. It’s the last impression and it’s good to start the day with a good breakfast. But, the pancake machine needs to be fixed or replaced. Coffee maker was also wonky and people just left their diluted cups of coffee next to the machine. Otherwise it would’ve been a great stay. Staff was nice and the lobby was a nice space to hang out in.
Kara
Kara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
It ok
Candice
Candice,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 10 日
I did not have heat & hot water
Doloris
Doloris,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Yanira
Yanira,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
This hotel seemed nice from the outside, but the inside needs work. The rooms smelled bad and the bathroom was dirty, like it hasn’t had a deep clean ever. The lock on the door needs to be more secure, you shouldn’t be able to open the door a little when it’s locked.
Aaron
Aaron,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 17 日
Francis
Francis,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 17 日
NEVER AGAIN!!!
Coming from out of State but stayed at a Best Western as well worked along in the past & this has been the worse experience. Staying on The 2nd floor went to get ice. The ice machine wasn’t working, had to walk downstairs to be told that it’s not working & to use the 3rd floor one. the room I was In was nasty. There was dried up blood by the sink walls, the bathroom tub has rust & dark stains, the bedroom lamps were holes, and black stains all over. Mind you these lamps shades were beige. Upon opening up the sofa bed there were no extra Linen. And the mattress had no sheets. Had to walk downstairs and ask. Waiting for extra the young lady only provided 1 blanket. So had to return to ask for something as who is going to sleep on just a mattress. Even though we asked for sheets for the sofa we couldn’t even open the sofa bed because how uncomfortable how dirty it looked we just placed the bed sheets on top of the sofa. The next morning I informed the gentleman at front desk that the water in the tub was not going down & was not able to get the water stopper to come back up. He said ok he will have someone take care of it. After returning back in the evening I came back to no one coming in the room. The room wasn’t cleaned, all the dirty linen that I placed By the door was still there as well as the bag of trash. There was no clean linen to use or nothing & no there was no sign placed at the door for privacy or no housekeeping. To finish off there was no Hot water running.
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 13 日
Handicap sold out
Requested a handicap accessible room and did not get it. TV and internet WiFi was constantly up and down. Bathroom was dirty, hair on the sink and bathtub and room had a bad smell. A/C unit ran extremely loud. In room coffee maker did not work
Dave
Dave,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Robin
Robin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 3 日
It was good keep going to good
Candice
Candice,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 3 日
Front desk was friendly. Hot tub was nice
Mary J
Mary J,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
The convenient to whole area, and the room was very clean. The staff was helpful and very professional and friendly.
Harlan
Harlan,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 29 日
NICOLE
NICOLE,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Room felt musty and humid. I was large and the beds were comfortable but the pillows were not very supportive. The bathroom was very large as it was an ADA room. However there was a bath tub that was old and cracked and not wheelchair accessible. I also noticed scaring on the walls in the bathroom and mold on the celing.
Lynda
Lynda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Sheila
Sheila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Rooms are clean, staff friendly, located very near the mall and a Costco. We easy to get to CNU.
Sheila
Sheila,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Room was clean. Little stains on the sofa but other wise the room was good.
Celesia
Celesia,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 25 日
I really enjoyed my stay. It's when entering a hotel room. Everything, everything was nice and clean and placed. Nothing out of order, everything worked properly. Besides, one light bulb in the floor lamp needed to be changed. The breakfast was excellent. Everything was hot and very pleasing. Never ran out of food. And the cafeteria was very clean this.The staff was very friendly that served food. I can really see myself returning.