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Grand Hotel Oriente

4.0 star property
Hotel with restaurant, near Port of Naples

Choose dates to view prices

Nestled near Via Toledo, Grand Hotel Oriente offers an upscale retreat with a charming terrace and extensive library. Enjoy breakfast, lunch, or dinner at the on-site restaurant and unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Business center
  • 6 meeting rooms
  • Train station pick-up service
  • Train station drop-off service
  • Limo/town car service
  • Terrace

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Tempting treats for all
A restaurant serving tasty meals adds culinary charm to this hotel. The bar beckons for evening relaxation, while buffet breakfast starts days deliciously.
Dreamy sleep awaits
Wrap up in premium bedding with a cozy down comforter. Blackout drapes and turndown service ensure deep slumber. A minibar and balcony complete the experience.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down comforters, minibar, in-room safe

Executive Double Room

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Room service - dining

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, down comforters, minibar, in-room safe

Executive Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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8.8 out of 10, Excellent, 1,002 reviews
The price is CNY1,303
CNY1,524 total
includes taxes & fees
Dec 17 - Dec 18
Eurostars Hotel Excelsior
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About the neighborhood

Map
Via Diaz Armando 44, Naples, NA, 80134

What's nearby

  • Via Toledo - 2 min walk - 0.2 km
  • Spaccanapoli - 3 min walk - 0.3 km
  • Piazza del Municipio - 3 min walk - 0.3 km
  • Molo Beverello Port - 10 min walk - 0.9 km
  • Port of Naples - 10 min walk - 0.9 km

Getting around

  • Naples Intl. Airport (NAP) - 41 min drive
  • Naples San Giovanni Barra Station - 5 min drive
  • Montesanto Station - 11 min walk
  • Napoli Marittima Station - 13 min walk
  • Toledo Station - 2 min walk
  • Università Station - 5 min walk
  • Municipio Station - 7 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Augustus - ‬3 min walk
  • ‪Angio Terrazza Roof Garden - ‬3 min walk
  • ‪Kitebeer - ‬2 min walk
  • ‪Pizzeria Mattozzi - ‬3 min walk
  • ‪Signora Bettola - ‬2 min walk

About this property

Grand Hotel Oriente

Grand Hotel Oriente offers a great location, putting you within just a 10-minute walk of Via Toledo and Spaccanapoli. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Toledo Station is steps away and Università Station is 5 minutes.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 25 per day)
DONE

Transfers

    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Pool table

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (2260 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1940
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 25.0 per day
  • Rollaway beds are available for EUR 40.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 25 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1LR4OSPUZ

National rating

This property has received its official star rating from the local rating authority.

Also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Frequently asked questions

Are pets allowed at Grand Hotel Oriente?

Yes, pets stay free.

Is parking offered on site at Grand Hotel Oriente?

Yes. Self parking costs EUR 25 per day.

What are the check-in and check-out times at Grand Hotel Oriente?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Are there restaurants at or near Grand Hotel Oriente?

Yes, there's an onsite restaurant.

Does Grand Hotel Oriente have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Hotel Oriente like?

Grand Hotel Oriente is in Naples City Centre, a short 2-minute walk from Toledo Station and 11 minutes' walk from Port of Naples.

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Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Cities
View
Restaurant
Bathroom
Bed
Parking

What guests liked

  • Breakfast was excellent with a great selection and wholesome, freshly made options. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great customer service at check-in desk and they are accommodating to business receipts!
Katherine, 7-night trip

10/10 Exceptional

The hotel is a jewel, we loved it once we found it.
Judy, 1-night trip

8/10 Very good

Great hotel

Great hotel, full value for the price. Excellent service, very clean located in a sympathetic area in Naples
sara, 2-night trip

10/10 Exceptional

We needed a place to stay that we would feel comfortable to explore Naples for one night. The Grand Hotel Oriente was great!
Teresa, 1-night trip

8/10 Very good

Good location
maryam, 2-night trip

4/10 Fair

Nice breakfast, good location, a bit old style hotel. could not rest at all due to noise above from restaurant, also very early in the morning. Would not stay there again for that reason. Staff was very kind.
Kimberly, 1-night trip

10/10 Exceptional

I’ll be back
Ryan, 1-night trip

8/10 Very good

Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
Michael, 5-night trip

10/10 Exceptional

Modernize with great taste and with a lot of light. Ample rooms and washrooms, you will feel comfortable. The rooftop dinning room for breakfast has wonderful view of the city (also a bar) and breakfast is quite wholesome and freshly made - more than most hotels in Italy. Excellent location. Highly recommendable
Fernando, 2-night trip

6/10 Good

The hotel has a beautiful rooftop restaurant and lounge, our bed was large and comfortable. It is also located in a good spot in Naples for exploring and feeling safe. The breakfast provided was also excellent for Italy. The hotel is a bit worn, the walls in our room were quite scuffed/roughed up, holes in the shower tiles, just some signs of wear I wouldnt expect for a 4 star property. The staff were okay, a bit frigid compared to every other previous stay in Italy over the past 2 weeks, mostly the front desk and bellhop. This is the only property weve stayed in I likely wouldn't choose again.
Samantha, 2-night trip

8/10 Very good

Fix Showers.Conditioner is not available in any rooms! Everything else is fine
gabriel, 1-night trip

6/10 Good

The rooms are too dark. Not enough natural lights or reading lights.
Beulah, 1-night trip

2/10 Poor

The staff is not helpful or friendly. They treat you like you’re an inconvenience.
Steve, 5-night trip

10/10 Exceptional

Ja
Victor, 2-night trip

10/10 Exceptional

Beautiful hotel just a block from all the hustle and bustle of Naples.
Channing, 1-night trip

8/10 Very good

The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.
Janette, 1-night trip

10/10 Exceptional

You should come here

The staff is very kind and professional of the place is clean and wonderful. The location is perfect in the middle of everywhere when I come back to Naples this is where I’m staying.
Michael D, 1-night trip

10/10 Exceptional

Sehr Zentral in der Stadt Neapel gelegen, die Metro ist 5 Minuten die Einkaufsmöglichkeiten in der Nähe , sehr viele Restaurants, Pizzerias , Cafés in der Nähe . Sehr schönes 4 Sterne Hotel
Josef, 4-night trip

6/10 Good

Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.
Stephen, 2-night trip

8/10 Very good

Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks
LUIS, 1-night trip

10/10 Exceptional

The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Franco, 2-night trip

10/10 Exceptional

This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Dennis, 4-night trip

2/10 Poor

This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
Robert, 1-night trip

8/10 Very good

Die Lage war für uns war sehr gut. in 15 Min am Hafen, direkt an der via Toledo und in 15 Min in der historischen Altstadt! Das Frühstück, war leider für uns nicht so gut. Es gab viel Süßes und Kuchen (denke das ist typisch Italienisch), wenig Brot/Brötchen und auch wenig Obst. Das PErsonal und der Service war gut! Die Dachterasse war unser sehr schön, mit Blick auf den Hafen und den Vesuv (auch wenn ein sehr hohes Hotel diesen Blick getrübt hat). Die Matratzen waren schon etwas durchgelegen und das morgentliche Stühlerücken im Frühstücksraum war nicht so angegenehm. Dafür hatten wir einen Balkon mit Blick auf die Stadt und die Burg am Berg (Zimmer 815).
Stephanie, 5-night trip

10/10 Exceptional

this is a beautiful hotel great room upgrade the staff on front desk where brilliant door man very nice and helpfull the area its in does not do it justice
Breandán, 1-night trip