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Hotel Chichen Itza

3.5 star property
Family-friendly hotel with outdoor pool, near Pyramid of Kukulkan

Choose dates to view prices

Surrounded by ancient Mayan history, Hotel Chichen Itza welcomes you with a warm full breakfast, a refreshing poolside bar, and an inviting restaurant. Explore the nearby Grutas de Balankanché or relax in the garden surrounded by lush greenery. Enjoy free WiFi and unwind at your own pace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • In-room childcare
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View | Individually furnished, desk, iron/ironing board, bed sheets

Superior Room, Patio, Pool View

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
LED TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Minibar
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Garden View, Poolside

Individually furnished, desk, iron/ironing board, bed sheets

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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Nov 25 - Nov 26
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About the neighborhood

Map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751

What's nearby

  • Ball Courts - 5 min walk - 0.4 km
  • Pre-Hispanic City of Chichen-Itza - 7 min drive - 2.5 km
  • Pyramid of Kukulkan - 11 min drive - 2.9 km
  • Court of the Thousand Columns - 11 min drive - 2.9 km
  • Cenote Ik kil - 13 min drive - 7.1 km

Getting around

  • Mérida International Airport (MID) - 99 min drive

Restaurants

  • ‪Taco Maya - ‬3 min drive
  • ‪sac be h - ‬15 min walk
  • ‪Pueblo Maya - ‬4 min walk
  • ‪Chilam Balam - ‬14 min walk
  • ‪Hacienda Xaybe'h D'Camara - ‬2 min walk

About this property

Hotel Chichen Itza

Hotel Chichen Itza is a great choice for a stay in Pisté. Guests can take a dip in the outdoor pool or grab a bite to eat at LOS ARCOS, which serves breakfast, lunch, and dinner. Other highlights include a poolside bar, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 29-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping

Special features

Dining

LOS ARCOS - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 450 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

Does Hotel Chichen Itza offer free cancellation for a full refund?

Yes, Hotel Chichen Itza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Chichen Itza?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Chichen Itza?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Chichen Itza?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Chichen Itza?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450 (subject to availability). Contactless check-in is available.

What is there to do at Hotel Chichen Itza and nearby?

Hotel Chichen Itza has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Chichen Itza?

Yes, there's an onsite restaurant, LOS ARCOS.

Does Hotel Chichen Itza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Chichen Itza like?

Hotel Chichen Itza is in the heart of Pisté, a short 6-minute walk from Ball Courts.

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